MyHealthcare Clinic Omdömen 

9 252
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Maria is a very friendly and patient-centred dentist with great knowledge and clear explanations. She gave a sensible plan and helpful suggestions.

Betygsatt 5 av 5 stjärnor

10/10. I would like to write this review based on the interaction I had with the manager at the clinic in Fulham, I believe her name is Rebekah. She was so helpful and friendly and was able to answ... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Don’t bother with this clinic if you want to claim any of the health screens as part of your medical insurance. The team won’t issue any tailored letters needed for the insurance claim, without any ex... Se mer

Betygsatt 5 av 5 stjärnor

This review is really for Kyle he is simply amazing ! Not the doctor Kyle is I hope management , or he should be he is super helpful , a natural communication angel . He can be contacted at customer s... Se mer

Företaget har svarat

Företagsinformation

  1. Tandläkarklinik
  2. Tandhygienist
  3. Specialist på tandimplantat
  4. Läkare
  5. Praktiserande läkare
  6. Ortodontist

Skrivet av företaget

MyHealthcare Clinic is a comprehensive healthcare provider offering an array of medical and dental services designed to meet the needs of individuals and families. With convenient locations across London, our commitment to quality care and patient satisfaction ensures that you receive the best possible treatment close to home.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

9 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(9 252)

53 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Dr Serafeim was very helpful and…

Dr Serafeim was very helpful and welcoming when getting my classic hygiene clean, highly recommend.

19 mars 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Hasan

We're touched by your kind words! Making our patients feel valued is important to us. Thank you for recognizing the efforts of our staff. We're here for you whenever you need us.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Excellent Service

I had an excellent telephone appointment with Dr Stephanie Ooi. She sorted my problem out very quickly I would definitely go back.

5 mars 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Julia C

Thank you for taking the time to review us and for providing us with your feedback. We are so pleased to hear that your experience was pleasant. We are deeply committed to providing all our patients with exceptional care and superior service and we are happy to hear that this was reflected in your recent visit.

Kind regards
Patient Support Team

Betygsatt 1 av 5 stjärnor

I had a terrible experience with this…

I had a terrible experience with this healthcare clinic. Despite requesting the minimum fixed subscription when signing up, they continued to deduct two months of direct debit from my account without providing any service. Even though I haven't used their services in over a year, they refused to refund me. Terrible customer service and a waste of money. Avoid at all costs.

4 mars 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Ramin

Thank you for your feedback and we apologise for any inconvenience caused to you.
We are sorry to hear that you had a negative experience with us as we always aim to provide excellent service and superior care to all our patients. As discussed with you we did not receive a written request to cancel your membership as stated in the terms and conditions of your signed contract. The service had been available to you however no appointments were booked in. Should you have further questions or would like to discuss your experience in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we are here to assist you.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Fantastic team

Dr. Sarina Kiani is patient, calm, kind and considerate.
Not only Dr Kiani Took the time to explain the procedures thoroughly, using a simple language, but also allowed space for my questions.
Due to the nature of the future treatments, she also asked specialized team members (Dr Serafeim and Dr. Theo to provide me a consultation now and there so I could have a clearer understanding of the procedures and to be able to revise my options.
I felt like a star being surrounded by these fantastic professionals willing to formulate the best outcome for me in the long run.
Dr. Sarina made the whole experience unique, special and yes I felt in a very very good hands because I felt they were clear, honest and confident.
Thank you Dr Sarina!

29 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Edna Fernandes

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our patients. We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future.

Kind results
Patient Support Team

Betygsatt 5 av 5 stjärnor

Simply the best

Simply the best! My appointment with Dr. Serafeim was the best experience ever. I highly recommend Dr. Serafeim especially to anyone who feels very nervous about seeing dentist, like me.
Seeing dentist is always my biggest fear, but not anymore. Dr. Serafeim was very professional, caring and understanding of my anxieties. He's gentle approach is exceptional. Thank you so much!
I also wanted to say thank you to a lovely receptionist for a warm welcome.

27 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Grazyna Marzec

Thank you for taking the time to provide us with such a thoughtful review. This is the level of patient care and service that we strive to provide to all our patients at all our clinics. We are pleased to hear that your experience with our dental team was pleasant and do hope you consider us again for your healthcare needs.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Excellent Dental Care - Professional Staff & Services

I am a member of the Wandsworth clinic.

My dental appointments are always easy to book.

Dr Serafeim is an exceptional member of staff. He is careful, thorough and takes the time to explain his work to you.

I always leave feeling like I have a new set of teeth!

27 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Ed

Thank you for your review and for your kind words. We are exceptionally proud of our dedicated staff who are deeply committed to meeting the needs of all our patients, and we are pleased to hear that your experience with our team was pleasant, professional, and kind.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Wonderful Experience

I had a wonderful experience with Dr. Serafeim! He is a great dentist and really cares for his patients. Great service and very professional. Thank you Dr. Serafeim !

9 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Kieran Wilson

Thank you for taking the time to review us and for providing us with your feedback. We are so pleased to hear that your experience was pleasant. We are deeply committed to providing all our patients with exceptional care and superior service and we are happy to hear that this was reflected in your recent visit.

Kind regards
Patient Support Team

Betygsatt 4 av 5 stjärnor

Good quality dental care

Good quality dental care. You can trust them to do a good job. My experience is with straightforward dentistry and implant. Stefano is a competent and experienced implantologist.
Premises are a bit dated.

22 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Kamen Zahariev

Thank you for taking the time to share your feedback with us. We’re delighted to see that you had a positive experience overall. Your input is important to us, and we’re committed to making any necessary improvements.

Kind regards
Patient support team

Betygsatt 5 av 5 stjärnor

Upper molar implant following sinus lift/bone graft

Excellent treatment and assistance from all members of staff, dentists, hygienists, admin, reception.
I am very pleased with the result of an upper molar implant , including the preparatory work of sinus lift/bone graft.
Treatments and surgeries very professionally managed, including post surgical care and prescriptions as necessary.

21 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Deva Jaganu

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Dental Hygiene treatment

I had a Dental Hygiene appointment with Dr. Serafeim yesterday. He is an excellent dentist with an outstanding personality. He is very knowledgeable, works quickly, great at what he does and his service is outstanding. I am extremely happy that my teeth look sparkling clean since my appointment. Thank you Dr Serafeim for your professionalism!

13 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Diana D

Thank you so much for your incredibly kind words and for awarding us a five-star rating! We’re thrilled to hear about your fantastic experience with us. Your glowing feedback truly brightens our day. We’re honored to have had the opportunity to serve you.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Great

Efficient, friendly service. Reassuring people, totally recommend this business.
Thank you.

13 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Lyst Customer

Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Exceptional service and skill

I recently completed my Invisalign treatment with Dr. Serafeim, and I couldn't be more pleased with the results. From the outset, Dr. Serafeim and his team provided exceptional service that far exceeded my expectations. What stood out to me was not just Dr. Serafeim's professionalism and expertise in dental care, but his genuine commitment to ensuring my comfort and satisfaction throughout the entire process.

Dr. Serafeim took the time to thoroughly explain each step of the Invisalign treatment, addressing any concerns I had with patience and clarity. He demonstrated an impressive attention to detail in every adjustment and check-up, ensuring my treatment progressed smoothly and efficiently.

What truly set my experience apart was Dr. Serafeim's willingness to go above and beyond. Whether it was accommodating my schedule for appointments or offering personalised advice on dental care to complement my treatment, his dedication to his patients' well-being was evident.

The final results were beyond my initial expectations, with a noticeable improvement in my dental appearance. It's clear that Dr. Serafeim is not just a skilled dentist but also a caring professional who prioritises his patients' results and satisfaction.

I highly recommend Dr. Serafeim to anyone considering Invisalign or seeking top-notch dental care. His expertise, coupled with the warm and welcoming atmosphere of myhealthcare clinic, ensures a positive and rewarding experience.

8 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Nav Singh

Thank you for your great review of our service. We’ve passed your kind words on to our team. The dental team are passionate about providing all of our patients with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Dr Alexandra is a great dentist

Dr Alexandra is a great dentist. I had a great experience and she is a so informative! Davina on the reception was also very kind. There is a great team at Wandsworth.

6 februari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Emily

Thank you for your feedback, We’re so happy to hear that you were satisfied with our services. We work hard to provide the best possible experience for our patients, and we’re glad that we were able to meet your needs.

Kind regards
Patient support Team

Betygsatt 5 av 5 stjärnor

I have had a wonderful experience with…

I have had a wonderful experience with my dentist, Dr. Serafeim. During my appointment, Dr. Serafeim demonstrated exceptional expertise and skill. He took the time to thoroughly explain the Invisalign treatment plan and answer all of my questions, ensuring that I felt comfortable and informed throughout the process. His attention to detail and gentle approach made me feel at ease, alleviating any anxiety I had.



I was impressed by the level of personalized care I received. Dr. Serafeim listened attentively to my concerns and tailored my treatment plan accordingly. He provided valuable advice on maintaining good oral health and offered practical tips for at-home care.



Overall, I highly recommend Dr. Serafeim. His professionalism, expertise, and dedication to patient satisfaction make him an excellent choice for dental care. I look forward to my next visit and continuing my dental journey with Dr Serafeim.

29 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Charlotte Gannon

Thank you for the kind words about our team, we’re passionate about what we do and it’s great to see that it translates into results for our patients. We’re glad to hear that you’ve been happy with our work and we look forward to continuing to deliver value and results in the future.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

My hygiene treatment

The dentist who attended to me on the 25th January was excellent. He was very patience and cleaned my teeth thoroughly and removed every tiny bits of plaque.
He was knowledgeable about dental treatment.

25 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Vadivel

Your continued support and the kind words you’ve shared in this five-star review mean the world to us. We’re truly honored to have you as a valued patient. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

Kind regards
Patient support Team

Betygsatt 2 av 5 stjärnor

No Resolution Just keep booking and paying :(

I had an initial appointment to discuss/treat my high blood pressure , I was so happy with the first appointment , the GP told me to please take my blood pressure readings for 10 days then sent it to him , I did , he then asked me to book another consultation to discuss it - however I then have to pay another consultation fee. The reason for my appointment was my high blood pressure , yet it was never treated at the first appointment. Be very careful with My healthcare Clinic - it seems they really just exist to sell you more appointments or membership before you are able to get the treatment you need. I work in a healthcare setting and hate leaving bad reviews , but this is not acceptable.

15 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Mevrou Ysprinses

Thank you for sharing your feedback following your initial appointment. We appreciate your input and want to address any concerns you may have. In your first consultation, our doctor recommended monitoring and sharing your readings to ensure the most effective treatment for your specific case, a standard practice in managing blood pressure. Please understand that, as a private clinic, our fees are structured on a per-appointment basis and not for continuous care. We apologise for any confusion and any inconvenience this may have caused. If you have further questions or would like to discuss your experience in more detail, please feel free to reach out to us directly. Your satisfaction is important to us, and we are here to assist you.

Kind regards
Patient Support Department

Betygsatt 5 av 5 stjärnor

Dr Serafeim tooth cleaning

Dr Serafeim did an amazing job wit my teeth cleaning and took care to explain everything and further care as well, can only recommend, thank you!

10 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Vivian Graf

We are happy to hear that your experience with us was satisfactory. We strive to provide the best experience for all our patients and will continue to meet your expectations during every visit.

Kind regards
Patient support team

Betygsatt 5 av 5 stjärnor

I recently had a great experience with…

I recently had a great experience with Dr. Serafeim. His genuine care for his patients is evident. The staff was friendly, the facility clean, and I felt at ease throughout my visit. I highly recommend Dr. Serafeim for anyone seeking professional dental care.

10 januari 2024
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Experienced

Thank you so much for your heartfelt review! We are truly honored to receive your kind words. Providing genuine care is at the core of our mission, and your feedback reaffirms that we are meeting our goal. We look forward to the opportunity to serve you again in the future.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Best dental clinic I have visit in London

Dr Serafeim is an excellent dentist with extraordinary professionalism. He recommended me the best treatments for my teeth.
I was absolutely pain free when Dr Serafeim was replacing my fillings. Dr Serafeim and his assistant, Nadhira did an amazing job!

8 december 2023
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Angus Lee

Thank you for taking the time out to write a 5-star review! We are dedicated to providing patients with the best possible care and service. Your feedback is invaluable and very much appreciated by our whole team.

Kind regards
Patient Support Team

Betygsatt 5 av 5 stjärnor

Exceptional experience at My healthcare Clinic-Battersea

I had an exceptional experience at my recent dentist appointment with DR.Serafeim,for a deep teeth cleaning. The doctor was stunning and amazing, making me feel at ease throughout the entire process. Not only did he perform the cleaning with great skill, but he also successfully removed a black mark from my teeth. The dentist's office was not only professionally skilled but also incredibly friendly, creating an environment where worries were put at ease. The dentist took the time to explain the entire process, keeping me informed about each step during the deep cleaning. This transparency added to the overall positive experience, making the appointment comfortable and reassuring. From the warm welcome to the detailed explanations, every aspect of the visit contributed to a sense of care and expertise. Highly impressed with the friendly atmosphere and thorough communication throughout the procedure.
The experience was truly a Christmas gift, and I appreciated the fact that the procedure was painless. From start to finish, the dentist did an amazing job, and I left with a renewed sense of confidence in my smile.
Highly recommended!
Chiara

22 december 2023
Omdöme utan inbjudan
Logotyp för MyHealthcare Clinic

Svar från MyHealthcare Clinic

Dear Chiara

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. We are glad to hear that our team's efforts exceeded your expectations.

Kind regards
Patient support department

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer