My Food Bag Omdömen 

1 007
TrustScore 3.5 av 5

3,3

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Terrible customer service! Toughest venison I've ever had and the pulled beef was slimey. So not worth the price. Cancelled our subscription after the first delivery but they keep trying to send me... Se mer

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Betygsatt 4 av 5 stjärnor

Great tobbe able to answer the question "what's for dinner?" Without thinking. A good variety of choices, especially as we order the gluten free box. The only downside side is the delivery is on a Sat... Se mer

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Betygsatt 5 av 5 stjärnor

I am the cook of the family, but have recently started a new job, leaving Mr Hubby and Master 13 in charge of dinner every evening. Whilst I'm eternally grateful for their efforts, their repertoire is... Se mer

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Betygsatt 5 av 5 stjärnor

Getting healthy, tasty dinners delivered each week that my family love eating makes dinner time an exciting event. It replaces the “not this again or I’m not hungry or I’m having cereal instead” after... Se mer

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Företagsinformation

  1. Online-matbeställning
  2. Leverantör av livsmedelsprodukter

Skrivet av företaget

My Food Bag is New Zealand’s weekly meal kit service. Come home each night knowing you’ve got everything you need to enjoy simple, healthy and delicious recipes made with fresh, locally sourced NZ ingredients and inspired by Nadia Lim


Kontaktuppgifter

3,3

Medel

TrustScore 3.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,3

Alla omdömen

(1 007)

60 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

So handy!!

I’ve been getting the Ready-Made Meals for a few weeks now and they’re so handy for me! I haven’t tried every meal yet but I will get there. It would be nice to have some new meal options or repeat some of the old ones, but that’s not a biggie. I would highly recommend these meals to anyone who needs something simple and easy after a long day at work!

1 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Cyan! We're happy to hear that you've been enjoying our Made meals. We appreciate your feedback and have passed this onto our Chefs to see what they can do. Hope you continue ordering our Made meals! - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

It's so great not having to think about…

It's so great not having to think about what's for dinner. When the box arrives, I lay the recipe cards out and sort all the ingredients into recipes then I pop them in a container per meal. They go in the fridge like this, all set for someone to pull out and cook.

24 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Amanda! We're so happy to hear that you are enjoying the convenience of our service. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies

Betygsatt 3 av 5 stjärnor

Don’t get me wrong it good but it…

Don’t get me wrong it good but it starts to feel all the same , a lot of same vegetables in everything.
I also purchased avocados from you ,just to try and see the quality of the produce. How disappointing
The avocados were green just over the size of a tablespoon and when they just started showing signs of softening I cut into them and they were rotten.

15 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hey Aaron, we're sorry to hear that you received poor quality produce and we appreciate the feedback regarding our range of products. We'll make sure that your comments will be passed on to the appropriate team. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz

Betygsatt 5 av 5 stjärnor

So great when you are unable to cook

I have found the made meals so helpful after surgery, and to feed a small family. It was also handy to buy some of the grocery items as I was feeling better. Some of these were so well priced as well. I'm now addicted to the kumara sourdough!

28 juli 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Tammy! We're absolutely delighted to hear that our meals have made things easier after your surgery. And that you alongside us love the Kumara sourdough. Your satisfaction means a lot to us! - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

I luv the ready made meals.

I luv the ready made meals.
If only they can get my address right, I have had to go to my neighbours and apologise for my delivery, I shouldn't have had to do that.
I rang the company twice and they apologised, but if it happens again I will be cancelling all my future orders..I wish I could put in more the just 1 date

8 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Lovey! We're happy to hear that you've been enjoying our Made meals. But we're sorry to hear that we have been miss delivering your box's to you. We do follow up with our Courier drivers each time this does happen and hope moving forward we can deliver them correctly. Thanks again for your support - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Nourishing & diverse choice meals

Nourishing & diverse choice meals
Very fresh
Don't have to think what to have for dinner

23 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Liz! We're so pleased to hear you're enjoying the nourishing, fresh meals and the variety we offer. Taking the stress out of dinnertime is exactly what we aim for, so it's wonderful to know it's making a difference for you. - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Always gets what we order

Arrived on time.
Food always as expected

24 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Laura, thank you for your review! We're so glad to hear your deliveries have been on time and that the food consistently meets your expectations. - My Food Bag Foodies

Betygsatt 4 av 5 stjärnor

Yummy meals but not enough variety

Yummy meals but not enough variety. Would love to have different meals to choose from each week or each fortnight if each week is asking too much.

3 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Thanks so much for your feedback Anna! We completely understand your desire for more variety and truly appreciate you sharing that with us. We're always looking for ways to improve and keep things fresh, so suggestions like yours are really valuable. Offering a wider rotation of meals each week is definitely something we’ll continue to explore. Thanks again for your support - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

I think overall the experience has been…

I think overall the experience has been perfect for me as I work from home and knowing after a full day it is nice for me to not have to prepare food. Most of the prepared dishes are amazing. I think I would like a change sometimes, although I love the Lasagne's, Thai Curry and Indian Curry. I am looking forward to picking up the meals again in October and hope there are some interesting spring/summer suggestions as well. It has been wonderful this year for me and I have added my own long beans and broccoli to the meals. Thank you

3 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Judith, thank you so much for your lovely and thoughtful feedback! We're absolutely delighted to hear that our meals have made your work-from-home routine a little easier. We also appreciate your honest note about variety, we’re always working to keep our menus fresh and exciting, and your suggestions help us do just that. Thank you again - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

I receive the Ready Made meals which I…

I receive the Ready Made meals which I find really convenient with a good selection to choose from.
The delivery is hassle free and can be traced on the day which provides flexibility and I also like the ease of skipping a week when required.

3 september 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Carol, thanks so much for taking the time to share your feedback with us! We're so glad to hear that our Ready Made meals are helping make your week a little easier, and that the selection, flexible delivery, and skip options are all working well for you. Your satisfaction means a lot to us! - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Recommend both Fresh Start and Made to everyone I talk to!

Have used Fresh Start for a long time, was always great, switched to ready made meals recently due to ill health, every single one of the meals is absolutely delicious. Recommend both Fresh Start and Made to everyone I talk to!

30 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Melissa! Thank you for your review, we're so glad to hear that you've been able to enjoy both Fresh Start and Made meals! We look forward providing you even more delicious meals to you. - My Food Bag Foodies

Betygsatt 1 av 5 stjärnor

As others have mentioned

As others have mentioned , navigating the site is very confusing, thought after putting weeks on hold , I then went in to cancell it , well i thought i had canceled my order only to find I have been charged, company is not understanding and demanding , be very careful that you don't get stung as this company is unforgiving

25 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Donna, sorry to hear that you've recently had poor experiences with us. In case you haven't already passed on the feedback regarding navigation with our website you can send us an email at hello@myfoodbag.co.nz. - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Super convenient

Super convenient! Fresh, tasty and well portioned.

28 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Becky! Thank you for your review, we're so glad to hear that you've found our recipes super convenient and fresh! We look forward providing future delicious meals to you. - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Game Changer for me

My food bag pre-made meals have been a game changer for me with a toddler and husband that works away. I have little time to prepare meals so the pre-made are super convenient and easy for me. There’s a good selection, although a few new ones would be nice but overall I think I’ve only ever not liked one meal because it didn’t appeal to my taste but everything else has been great. By far superior to others ready-made. Really happy all round with the app, ordering, delivery etc.

27 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hiya Rachael! Thank you for the fantastic review, we're so happy to hear that we've been able to make dinner time much easier for you and your family. We too agree that more the variety the better and therefore passed your feedback to our chefs who will work towards whipping up more recipes for our customers to select from. Hope you enjoy your future deliveries with us! - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

Absolutely loving bargain box

Absolutely loving bargain box. Good size meals even the fussiest child is enjoying what I am cooking. Sticking with my food bag as ive tried other meal providers and they aren't as good as bargain box. Awesome company to deal with and there site is user friendly.

20 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Kelly! Thanks so much for the awesome feedback! We're so happy to hear you're loving Bargain Box and that even the fussiest eater is on board is a big win! It means a lot to know you've tried others and chosen to stick with us. We’re glad you find the site easy to use too. Thanks for being part of the Bargain Box whānau! - Bargain Box Buddies

Betygsatt 5 av 5 stjärnor

Yummy Ready Made meals.

I am getting the Ready Made meals and just love them. They come in separate containers some can be heated in the microwave some in oven (I also heat them in their container in Air Fryer.). There is a good variety of meals each one so yummy and tasteful. They taste fresh and real. My favorites- chicken and vegetable pie, macaroni cheese which also has cauliflower in it to give a nice different texture...and many more.

17 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Bev! Thanks so much for your wonderful feedback! We’re so happy to hear you’re loving the Ready Made meals and finding them so convenient and tasty. It’s great to know they’re working well in the air fryer too! The Chicken & Vegetable Pie and the Mac N Cheese with Cauliflower are definitely favourites for a reason. So glad you’re enjoying the variety, we really appreciate your support! - My Food Bag Foodies

Betygsatt 1 av 5 stjärnor

cunning people

cunning people so my mother ordered from them about a year ago because she had a coupon then the order was fine then 2 weeks ago she decided to have a look again at the site logged into her account looked what meals she wanted to get she never confirmed that what she wanted to get as she added 2 thing but her phone died then today we get a box from them turn up

we called them on the phone to say this is a mistake and we want to return the box but they said we are unable to take it back because its food products and

and after we told them what happens they just tell us the meals you chose where added to your box so but we never even confirmed that what we wanted they told us we tried charging your visa card 3 times but it declined it declined because that was my mums old visa card

why would they ship something out without payment first or contacting my mum that the visa card payment was being declined before shipping the box??

it like if buy something off amazon they would never ship the item without payment

this is a cunning thing to do

also they were kinda rude on the phone kinda talking in a rude tone asking my mum pay the money

:(

17 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Nicky, we're sorry to hear that you and your mum have not had a good recent experience with us. We take feedback like this very seriously and regret that at the time we were unable to help assist you in your request. We’ll make sure your comments are passed on to the relevant teams. If there’s anything further you’d like to discuss, you’re still welcome to contact us on 0800 469 366 or at hello@myfoodbag.co.nz - My Food Bag Foodies

Betygsatt 5 av 5 stjärnor

I like the variety in recipies

I like the variety in recipies, the quality of the ingredients.
I order a couple of times a month for 2 people. The meals are really generous and there is always leftovers for lunch. Sometimes i freeze the meat and make soup with the veg, and make the recipie the nxt wk. Its quite nice to have a change in what you normally eat and its much healthier than takeaway yet feels like a treat.

2 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Tracey, thank you for your lovely feedback! We're so pleased to hear that you've been able to enjoy your meals for both dinner and lunch, and that these meals are making dinner time much easier while providing fresh ingredients each time. - My Food Bag Foodies

Betygsatt 1 av 5 stjärnor

Just waiting to scam you!

One of the worst organisations in the country. They have literally designed a system that aims to charge customers for orders they don't want or can't pay for. They actively try to obfuscate this truth with typical gaslighting arguments, many if which are evident in their replies to similar complaints here on trust pilot. This strategy is fundamentally stupid. It's destroys customer trust, tarnishes the company's brand and leaves innocent customers to deal with debt collectors and potential credit implications. There are several options the company could implement to ensure this situation never occurs, but they choose not to, all in service of short term profits. Pathetic.

26 februari 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi there, thank you for your review. We are sorry to hear that your experience with our service has not been a good one. If you would like to discuss this matter further with someone, please give us a call on 0800 469 366 or email us on hello@myfoodbag.co.nz. - My Food Bag Foodies

Betygsatt 1 av 5 stjärnor

Dissappointing experience, unhelpful staff

I was a happy customer for years until a recent incident with delivery. I changed my address but did not realise I did it as a one-off and system did not save the new one. When I ordered a new box, system provided the old address, by default. Next day I realised address was wrong, contacted MFB but it was too late to alter it and "nothing could be done". It was Tuesday evening when I spotted the error, delivery was due next Monday. How come nothing can be done?? How can a company that pretends to care about food, nutrition, enviroment, etc allow a delivery of food worth 300 NZD to nowhere, where there is nobody to collect it , knowing that it is going to be wasted?? Took me many phone calls to NZPost during the whole week to be able to alter the delivery address once the box was picked up by them the following Monday, with the consequent 48hrs delay. During all that time MFB continued to say the could not do anything, which is unbelievable as the box was with them.

13 augusti 2025
Omdöme utan inbjudan
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Svar från My Food Bag

Hi Marta, thank you for your review. We are sorry to hear that your experience with our service has not been a good one. If you would like to discuss this matter further with someone, please give us a call on 0800 469 366 or email us on hello@myfoodbag.co.nz. - My Food Bag Foodies

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