I have been using Face Dr for a while now, to buy my products as recommended by my skin expert and I can honestly say the service is amazing, the products are fabulous and the delivery is super quick... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I wouldn’t go anywhere else for products or advice! This online clinic is second to none with the doctors only too happy to help with their flourishing knowledge.
My skin has never looked better,I'm getting lots of compliments,I use Zo Skin products.I have received initial consultation and advice and recommendations on which products to start with.Orders are al... Se mer
Recently came across my face Dr. Immediately they were very accommodating. I had a video consultation with Beth who was happy to see me straight away!! She was lovely, informative and taught me a lot... Se mer
Företagsinformation
Skrivet av företaget
Book a free video skincare consultation, receive a customised product treatment plan and start your journey to better skin.
Kontaktuppgifter
Storbritannien
- hello@myfacedr.com
- myfacedr.com
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing customer service
Amazing customer service, fantastic products, great advice and next day delivery. Wouldn't go anywhere else for my skincare products.
Go to for any products!
All the consultants are so lovely and helped with any enquiries I had. My skin had a sudden change due to lifestyle so I asked for some advice - I heard back from the consultants via email within 48 hours and they helped tailor my routine. It’s was super easy to order/replenish the products with next day delivery! Will definitely be ordering again and thank you for the amazing service.
I wrote a negative review but I tried…
I wrote a negative review but I tried to delete it but can’t find the review located in my trust pilot account.
Beth got back to me. It is all good now.
Today I booked a video call with Paula…
Today I booked a video call with Paula Coombs at 11am which I never received, I then booked another one for later the same day, to see if I would have better luck, but I did not receive that call either. I thought lets try some where in the UK, because previously I have used Spruce Micro in America, yes they do get results, but I just wanted to try a company in the UK, but I don’t think Face Dr want my business, so I will look elsewhere. I even tried calling them by Whats app, and messaging them on whats app too, I did not even get a reply.
Very helpful and knowledgeable
I got in touch with Julia at Face Dr to help me find a solution to ease my painful acne. Julia put me on a skincare regime to try for 16 weeks. After 16 weeks, my acne has disappeared, my scarring is much less visible and I feel so much more confident in myself. I cannot recommend Face Dr enough 💕
Friendly and knowledgeable team
Contacted myfacedr and spoke with Beth about my skincare regimen. Need a boost to even out my skin tone and as I don’t have much time I needed skincare that would be quick and simple but effective and Beth helped me no end. Would definitely recommend
Great help
I had to ask for a bit of advice before buying, I'm brand new to skincare, but since hitting the big 40 thought I'd treat myself and start getting a good skincare regime. What a great help the team were. Would absolutely recommend x
Not replying to my last emails
When i first contacted Face Dr I got a quick response from them; we had a phone chat for about 7 minutes where we discussed my daily face care routine.
Before placing an order they kindly advised me on the expiration date of the products I was going to purchase.
Later on I emailed them (3 times with attached photos of my face) and sent a message on whatsapp regarding purchasing another product that i was not able to buy and they never replied. I guess this product is not sold for everyone but at least they could have explained it instead of ignoring me.

Svar från myfacedr.com
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.






