Very helpful staff always very polite and patient, a pleasure to talk to and always help resolve any issues swiftly and promptly ... thanks Paul
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Took on a minor's debt from the IONOS Group and then hung up on me when I started questioning their policies. Used to be called Arvarto Financial Solutions Ltd, which has 1 star on Trustpilot... Se mer
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I had an excellent experience. It can be stressful when you get into financial difficulty but I was never pushed, not once. It’s a breath of fresh air.
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The person I spoke to was incredibly helpful, polite and understanding. If you're worried or anxious about being in debt, it really does make you feel better if you get the courage up and take the plu... Se mer
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Företagsinformation
Skrivet av företaget
Working on behalf of trusted brands, our clients turn to us to help their customers, typically when they fall into arrears. Our colleagues specialise in supporting people experiencing financial difficulty, and our goal is simple: to deliver compassionate, affordable, and sustainable solutions. We understand that life happens. That’s why we focus on listening, not judging. Our team of trained specialists take the time to understand each customer’s individual circumstances and works with them to create realistic, sustainable solutions tailored to their situation. Authorised and regulated by the Financial Conduct Authority, Everyday People Financial Solutions (EP Financial Solutions) is part of the Everyday People Group of companies.
Kontaktuppgifter
9 George Square, G2 1DY, Glasgow, Storbritannien
- 03445714030
- contactus@MyEPFS.com
- myepfs.com
4,4
Utmärkt
450 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very great customer service
Very great customer service. The staff was so supportive on the phone and shared more helpful information I was not aware of.
8 december 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
Very helpful and friendly
Very helpful and friendly, listening to your credit issue and was not judgemental. Pleasant experience do not be afraid to call them .
They will help you .
5 december 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for taking the time to provide feedback. We appreciate it.
AGENT
Very helpful agent empathetic and great advise to find a solution to my outstanding debt
2 december 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
It's great to know you found our team member helpful and empathetic. We appreciate you taking the time to provide a review.
Polite, helpful and efficient
I had a call regarding a missed payment that I was unaware of. The member of staff who helped me sort it was helpful and conscientious, and everything was sorted within a few minutes. Excellent service. Thank you!
27 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
We are very pleased that you found the service excellent and that our team member was helpful and conscientious. We appreciate the review.
Payment i had made
I had a query regarding a payment i had already paid. Spoke to advisor, who said what he was going to do, which was fine. Just waiting on outcome.
26 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for your feedback. We appreciate the review.
QUICK COMPETENT AND HELPFUL
SORTED A BILLING ERROR BY EE VERY QUICKLY
NO WAITING TIME TO PICK UP PHONE
VERY COMPETENT AND HELPFUL ADVISER
SHAME I CAN'T SAY THE SAME FOR EE CAUSING ME WORRY AND TIMEWASTING HASSLE
26 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for your feedback. We appreciate the review.
Very good customer service received
Very good customer service received
21 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for your feedback. We appreciate the review.
The gentleman who called me was…
The gentleman who called me was extremely polite, considerate and helpful. Even so hi called me to do his job for his company and collect a payment he first wanted to receive some information from me about other outstanding debts and he wanted to make sure that I have enough funds for food for my 3 children.
I am very grateful for his help and support.
Good bless him.
21 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the review. We are pleased to hear you found our team member polite, considerate, and helpful, and that we were able to offer help and support.
No body likes dealing with agencies
No body likes dealing with agencies. But I actually thought these guys were pretty good. They were fair, didn’t heras me and the agent actually knew a lot about the client they were representing.
18 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for your review. We’re glad you felt you were treated fairly and that our agent was helpful and knowledgeable. If you need anything else, we’re here to help.
Outstanding Client Experience
I spoke to Jacqueline on 11/11/25 @ 16:00.
This lady was extremely helpful and knowledgeable about the issue with your Client and a suggested outstanding account balance.
Unfortunately the outstanding sum was, in fact, not due as we had spoken to your Client sometime before regarding this.
Jacqueline was more than helpful by letting us know what the total sum requested was made up of.
It appears that there are 3 x ‘Referral Fees’totalling £45 - which now makes up nearly 50% of the suggested outstanding balance ?
Somewhat of a problem - given the matter had already been resolved.
We are more than happy that Jacqueline has now placed the account on hold for a monthly period - in order for us to contact our mutual Client / Supplier.
Jacqueline provided us with a direct contact number for the accounts team to speak with them.
All in all an “eleven out of ten” experience.
11 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for taking the time to leave the positive review of your interaction with Jacqueline. We'll ensure your feedback is passed on.
A professional contact which reinforced…
A professional contact which reinforced the arrangements already in place and I am happy with the way I have been dealt with.
10 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We appreciate you taking the time to provide a review.
Advisor was helpful and supportive
Advisor was helpful and supportive. Very happy with the service.
6 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
It's great to know you found our team helpful and supportive. Thank you for the feedback. We appreciate the review.
Very helpful and easy to communicate
Very helpful and easy to communicate
5 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We appreciate the review.
Extremely helpful.
The gentleman I spoke to today was very helpful which allowed me to resolve the issue with the third party.
3 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We appreciate the review. We are glad you found our team member helpful.
Very patient and good listener
5 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We appreciate the review.
Advisor was helpful and considerate
Advisor was helpful and considerate
3 november 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We appreciate the review.
Tha advisor was so helpful and friendly
Tha advisor was so helpful and friendly
29 oktober 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you. We appreciate the review.
Svar från EP Financial Solutions
Thank you. We appreciate the review.
Donna on phone was amazing thank you🙂-…
Donna on phone was amazing thank you🙂- Kieran
20 oktober 2025
Omdöme utan inbjudan
Svar från EP Financial Solutions
Thank you for the feedback. We will pass on the kind words to Donna.
Svar från EP Financial Solutions
Thank you for taking time to provide a review. We appreciate it.
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