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mydome Omdömen 

209
•
TrustScore 4 av 5

4,1

Smartshop
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Totally unacceptable customer service. Does not respond to e-mails, feedback form or phone calls. Probably a scam organisation as no response given to emails or telephone messages. Faulty p... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Some time ago l purchased a Light Switch Timer (UK113) which provided continuous satisfaction and was 100% reliable.Unfortunately,after many years of daily operation,a small internal part broke and... Se mer

Betygsatt 5 av 5 stjärnor

Has made us feel that we and the house are safe and secure when we go out or away for the last approximately 10 years. Much easier to install and operate than many alternatives we have tried, an... Se mer

Betygsatt 5 av 5 stjärnor

Just thought I'd tell you my experience with my dome, My driveway alarm stopped working so I contacted mydome customer services. Could not be happier with their response replaced the faulty base un... Se mer

Företagsinformation

  1. Smartshop
  2. också i
  3. Elapparater
  4. Gör-det-självbutik
  5. Leverantör av säkerhetssystem

Om mydome

Skrivet av företaget

mydome | Protect your home

mydome is a well established UK based, multi -channel consumer products brand that has built up a reputation over more than 10 years. We pride ourselves on our commitment to provide a professional and speedy service at all times, whilst maintaining the highest quality products.

When we started mydome our aim was simple, create products which are well designed, reliable and simple to use. 10 years on our focus remains on quality, innovation and our customers. We can be found on the high street, in major retailers and DIY stores throughout the country. Our products have been recognised as being reliable and innovative, having won multiple awards.

Bringing peace of mind to homeowners since 2011 and taking your home in to the future one step at a time

Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

209 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(209)

20 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Timer spares

Needed spares for timer. Emailed and got an almost instant reply and spares sent out in the post same day. Excellect support. 5 star.

16 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Initial operational issue resolved promptly

I recently purchased a MyDome driveway alarm.

The system was very easy to install and commission, but I had a small operational issue which ended up being of my own making.

However, the problem was promptly diagnosed and rectified by Oliver at MyDome via a series of clear, concise and prompt emails - the support received was 1st class!

In summary a positive experience and a great product.

3 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent support

After 11 months of use, I had a problem with the receiver for a driveway sensor. It was still within warranty so the support team sent out a replacement.
My interaction with them was very positive. They were quick to respond and very professional. I'll definitely buy their products again.

11 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent after sales service

Although I experienced a problem with their product, I have nothing but praise for the way that my query was subsequently dealt with by Mydome.
Sadly all too rare these days.

12 november 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Effective, inexpensive and great service Has made us feel that we and the house…

Has made us feel that we and the house are safe and secure when we go out or away for the last approximately 10 years.

Much easier to install and operate than many alternatives we have tried, and not expensive either

We remove the switch timer every time we finish using it, so that we can access the three switches individually. But we recently dropped it and broke a part inside. Without hesitation, MyDome agreed to send us the replacement part immediately.

30 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great product and excellent customer service

I have two of the lightswitch timers which have served me faithfully. Last time I used them, one of the switch wheels broke off and I thought that was it. However, I contacted Mydome on the off chance that they might supply parts; something that appears less likely these days. I was pleasantly surprised when Oliver came back and offered me a free replacement back panel to repair it! It's a long time since I've experienced that level of customer service! Turns out that the control mechanism has also failed but I had no hesitancy in buying a replacement unit from them given their support. These are easy to use, work very well and have no electrical issues with needing to be mains powered, something that is not always easy as light switches tend not to have a neutral return!

25 oktober 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Impressive and works extremely well.

It developed a fault after 8 years of uninterrupted usage. Purchased mine in 2016 and it has been turning off and on my external lights daily with no issues.
I am purchasing a replacement given the incredible quality and long operational life.

27 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We purchased our My Dome 2 years ago

We purchased our My Dome 2 years ago, I would definitely recommend this, it plays an important part of our home security. Their warranty and after sales support is brilliant. Thank you

12 augusti 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mechanical Timer replacement part.

Excellent response to problem with backplate on mechanical timer. Response to problem positive in every respect. Replacement part sent out quickly with no charge. Couldn't ask for more and would certainly recommend them.

5 augusti 2024
Omdöme utan inbjudan

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