mycar Tyre & Auto - Fairfield Central Omdömen 

Prompt, friendly and helpful

Great customer service and communication.

Timely to book in. Clear guidance. Affordable. Good warranty

Customer service is awesome at my local My Car

I’ve been taking my 4x4 to these guys now for the past two years and every time I’ve always had outstanding service, I trust the mechanical works completed and yesterday was no different.

The team rang me to confirm things, and ensured the car was ready when they said it would be.

I also love the way car drives straight after a service with these guys, very smooth, and straight. To me that means they use high quality oils and fluids, and their wheel alignment is on point.

I waited 7 hours, only for an oil change, it's a shame, you have to take a day off for an oil change. Very unpleasant staff. It's a shame!!

Very good phone service followed up by very good personal service .very efficient and informative .
Updated me during the service regarding my car and requirements .

Quick and reliable!
Recommend

Good and friendly service. There would have been 5 stars if the mechanic had reset the 'oil life' read out which I had not checked until I was home. Will have to go back to get it reset.

Easy system for booking and drop off. Met with by professionals.

Always good service

The staff is really kind and good explaining.

Good, prompt service.

I recently went in to get a tyre rotation and wheel alignment because my front tyres were going bald, even though I’ve only had them for a year. My intention was to get as much time as possible out of these tyres before replacing them. However, the shop told me my front tyres were too bald to rotate and recommended replacing them immediately.

I agreed with their assessment, but what I didn’t agree with was being charged $90 for a wheel alignment that was ultimately unnecessary. I’ll need to pay for another alignment when I replace these tyres, so it feels like I paid for something that serves no purpose in the current situation.

Additionally, I overheard a conversation where an employee told an older lady that they couldn’t honor a quote she received a couple of months ago because they’ve had two wage increases since then. Two wage increases in such a short time? That just doesn’t seem right and came off as a bit dodgy.

Overall, this experience left a bad impression, and I’d advise others to get a second opinion before committing to any services here.

Very friendly and service was great. Got new tyres as well.

Very efficient in performing repairs and service, knowledgeable and more importantly honest and detailed when advising on recommended or additional services or repairs. Trustworthy

Very helpful and prompt friendly service. Thank you.
Solved the problem without an issue.