Madeleine was a professional and helpful consultant, ensuring all my documents were right, saving me problems further down the line. She kept me informed at all times of what was needed. I would h... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I admit I was a bit hesitant in using MyBritishPassport because of the extra cost, but having taken the plunge I am more than happy I used them. I live in France and obtaining a new passport can be pr... Se mer
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This company guides you through all aspects of getting a passport. This process can be overwhelming and I found that they treated me with respect and warmth
MyBritishPassport lead me through the process step by step. They used clear language & good description in what to do & what would happen next. Yes I could have done it independently but they complete... Se mer
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Företagsinformation
Skrivet av företaget
MyBritishPassport is the leading international British Passport Service Provider catering to British citizens residing outside of the UK. Since its establishment in 2008, the company has been offering efficient and hassle-free online services for British Passport renewals, replacements, and applications from abroad.
Kontaktuppgifter
Sydafrika
- mybritishpassport.com
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
UK Passport renewal from Canada.
Saretha was our personal contact - highly recommended. Speedy responses - regular updates and the process was seamless. Fees charged were all inclusive including the 3 international couriers required to send documents back and forth. We received our new passports a month after the initial request. Amazing.
30 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for choosing us to assist with your UK passport application. We’re delighted to hear you had a positive experience, and your support encourages us to keep providing excellent service. Wishing you safe travels and many memorable journeys with your new British passport!
Thanks to Natasha. Great Experience.
Natasha was incredibly knowledgeable & helpful and delivered a very positive experience and a great result.
30 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for sharing your experience and for your generous review. It means a lot to our team to know our efforts made a difference. We hope your new British passport opens the door to many exciting adventures ahead!
MyBritishPassport - random choice, great outcome
When we stared the process, we had no idea that MyBritishPassport was one of a number of ways to renew our UK passports - it popped up in an online search and we thought the website looked well constructed, so we went with it. We were given prompt responses to our queries and were well supported during the process.
At times, some of the 'standard' advice seemed to be inconsistent and we had to request confirmation of the intention of an instruction on one occasion. Overall, we felt the MyBritishPassport process worked well, and this was confirmed by a friend who had some difficulties renewing her UK passport by a different process.
30 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!
From start to finish my consultant…
From start to finish my consultant Christa was always there to help me through the process of my UK passport even though communication was by email Christa replied to my questions (and there were lots of them ) was a delight when my passport arrived Regards Linda
21 februari 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!
Top Marks
I recognise and appreciate the excellent communication from the assigned agent (Juan-Pierre); at no time in the process of renewing my UK passport from Australia was I in any doubt about the status of the request due to their exceptional communication.
26 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.
My consultant was great
My consultant was great! He explained in detail exactly what I needed and how to do it.
27 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for sharing your experience and for your generous review. It means a lot to our team to know our efforts made a difference. We hope your new British passport opens the door to many exciting adventures ahead!
My passpirt renewal from Canada.
My representative, Chelsea, was absultely superb. She explsined, clearly, the process and everything went like clockword. Top marks all round!
25 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your positive feedback and for taking the time to post this review, your business is very much appreciated. It's our customers that allow us to constantly improve the way we do business. We are glad you're happy with the service provided. Wishing you happy and safe travels with your new British passport.
Dealing with one person and not getting…
Dealing with one person and not getting the run around.
I knew if I had a question it would be answered immediately. From start to finish I knew what was wanted and when.
26 februari 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Easy to do and excellent follow through
25 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
It’s excellent to know you were satisfied with our service. Wishing you many happy and safe adventures with your new British passport!
Last minute application
After finding out we needed UK passports we were in panic but Jan helped us navigate the situation with a calm and professional manner and we got what we needed in time for our trip
20 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your thoughtful review and for placing your trust in us. Our team is committed to delivering reliable and efficient service, and we’re so happy to hear you were satisfied. Have a wonderful time exploring the world with your new UK passport!
Bullet-proof on-line process and support.
The on-line process was bullet-proof and never once left me dangling up a one-way street. The help and advice I received from Leigh was prompt, accurate and complete and she got me out of trouble many times.
23 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!
Highly recommend this company for…
Highly recommend this company for passport applications.
We needed a fast service for a already booked trip. So applied in panic mode with the new rules fast coming into place. Thankfully Juan-Pierre was on it, and passports received in one month from application. Very grateful, highly recommend!
10 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Your positive feedback is greatly appreciated! We’re thrilled to have supported you through your passport application and are pleased everything met your expectations. Wishing you smooth travels and fantastic experiences wherever you go.
It was handled with care kindness &…
It was handled with care kindness & patience. Natasha is a credit to you. And if all your staff treat people in the same way ... then youve cracked it, its perfectly handled
I was dreading the hassle of renewing.my passport. But I was completely wrong... amazing service.
Georgina Gillam
20 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your positive feedback and for taking the time to post this review, your business is very much appreciated. It's our customers that allow us to constantly improve the way we do business. We are glad you're happy with the service provided. Wishing you happy and safe travels with your new British passport.
Everything went as promised
Everything went as promised. Prompt responses all the time.
19 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!
The whole process was straight forward
The whole process was straight forward. The agent who delay with us kept us up to date with every step. I applied from Australia, I would highly recommend My British Passport. Date for delivery of new passports was notified. Completely happy. Thank you
19 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you so much for your kind words and for trusting us with your UK passport application. We're thrilled to hear you had a great experience. It's feedback like yours that motivates us to continue delivering top-notch service. Wishing you all the best with your new British passport!
Absolutely amazing service from start to finish!
Absolutely amazing service from start to finish! My consultant, Amanda, was wonderful. As my situation was a bit unusual, I was uncertain on how to answer some of the questions. No problem! Amanda told me what I should do and what documents I needed to provide. She also kept in touch with me after my application was submitted. I received my passport within a month despite applying from Canada. Many thanks!
17 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your encouraging feedback and for choosing our services. We’re glad we could make your UK passport application straightforward and efficient. Here’s to many safe, enjoyable, and unforgettable trips ahead!
MyBritishPassport
Be prepared to pay more for their service. They are a reputable third party courier service but not the official UK goverment website and don't provide a detailed quote but will assist you in this complicated process.
14 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for taking the time to share your concerns. We take feedback very seriously.
Please allow us to clarify that while we are not a government agency, we are a legitimate service provider that assists with the processing of British passport renewals, replacements and applications from abroad. Our role is to offer additional support and services not provided on the official government site, which may account for the difference in price. This information is available in our terms of service and FAQs, as well as a disclaimer on every page of our website which we strive to present as transparently as possible.
U.K.PASSPORTS offers an independent service, not associated in any way with any government. You have the option to apply directly on the government website, however, our services exist to prevent the risk of possibly losing your government fees if your application is rejected or delayed for too long. To view our authenticity, click here: https://ukpassportsmail.com/authentication/
Fabulous timely emails
Fabulous timely emails, that were informative, polite and personable.
17 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
We truly appreciate your kind feedback and are so glad you’re happy with the service you received. Making the passport process simple and stress-free is our priority, and it’s great to know we delivered. Enjoy every opportunity that comes with your new UK passport!
Excellent, Superb Service
Really excellent, exemplary service.
From beginning to end, including any necessary 'hand-holding', I was guided through the entire passport renewal process. No issues. No delays. Clear and concise. I had my new passport delivered into my hands in record time and well before the expected, projected timeframe. Well done!
13 mars 2026
Omdöme utan inbjudan
Svar från MyBritishPassport
Thank you for your wonderful review and for choosing us to assist with your UK passport application. We’re delighted to hear you had a positive experience, and your support encourages us to keep providing excellent service. Wishing you safe travels and many memorable journeys with your new British passport!
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