My protection specialist was Christian Emeterio who was very good at explaining the Service Agreement. He was very patient and friendly with me and with my bank. I received and printed the AutoGuard... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very predatory cancellation practices. Do not enter into a contract with this company. Unlike reputable companies in this space which allow you to simply cancel over the phone. This company wants you... Se mer
Företaget har svarat
Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due... Se mer
Företaget har svarat
sure that I will have a follow up on their policy and customer service was outstanding. We discussed the policy. Let’s talk about West Coast chopper I was talking to I can’t remember his name was outs... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
A vehicle service contract from MyAutoGuard shields you from the stress and cost of unexpected and expensive auto repairs, giving you complete peace of mind with your vehicle. Whether you drive a car, truck, SUV or electric vehicle — we have a personalized coverage plan built for you. Buying a car is one of the biggest financial decisions you'll ever make — and the right auto protection plan deserves the same level of care and commitment. What makes MyAutoGuard different? Our dedicated customer service and claims teams are all in-house, right here in America — real people under one roof, ready to support you. No outsourcing. No runaround. Just real people who care. From personalized coverage plans and flexible payment options to 24/7 roadside assistance and your choice of ASE-certified mechanic — MyAutoGuard has your back every mile of the way. With auto repair costs climbing, breakdown protection isn't a luxury — it's essential. MyAutoGuard is here to protect your wallet, your vehicle, and your family from the surprises that come with car ownership. Because at MyAutoGuard, this isn't just a transaction. It's a promise to always have your back on the road. Trustpilot only posts half the good reviews we receive, but ALL of the bad ones.
Kontaktuppgifter
555 Anton Boulevard, Suite 150, 92626, Costa Mesa, USA
- 1-800-867-7908
- info@myautoguard.com
- myautoguard.com
3,5
Medel
316 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and reassuring that my car…
Very helpful and reassuring that my car will be in good hands and I hope I will be taken care of as the car is reaching higher mileage. The person that helped me was very nice and understood my situation and limited funds.
25 september 2026
Svar från MyAutoGuard
Thank you so much for the 5-star review! We’re especially happy to hear that our representative listened to your situation and helped you feel comfortable and reassured about protecting your higher-mileage vehicle. We understand that budget matters, and we always want our customers to feel heard rather than pressured. Thank you for trusting MyAutoGuard — we’re glad to have you with us!
Svar från MyAutoGuard
Thank you for the 5-star review! We’re happy to hear you received great customer service and found the pricing reasonable. We truly appreciate you choosing MyAutoGuard and trusting us with your vehicle protection!
Svar från MyAutoGuard
Thank you for the 5-star review! We’re so glad to hear our representative took the time to truly listen, understand your needs, and patiently help you through the process. That’s exactly the experience we want our customers to have. Thank you for choosing MyAutoGuard!
Svar från MyAutoGuard
Thank you, Gina! We really appreciate the great review and your recommendation. We’re happy you had a positive experience with MyAutoGuard, and thank you for trusting us with your vehicle protection!
where to begin
where to begin! knocking it out of the park. one of one. I’m doing okay. Only afraid of the judgment from a really amazing woman; my other half…I know marriage is a big word but friends is a good place to start. or elopement without sex, whatever.
22 september 2026
Svar från MyAutoGuard
Thank you
Unexpected but needed coverage!
Both the sales rep and the verification agent answered questions patiently. The reason for the verification tier involved reviewing points that maybe the sales rep missed, such as first payment due date and how mileage would affect the initiation of coverage. Overall all paperwork was shared in a timely manner and awaiting my physical copy of my policy in the mail next. Hopefully the policy will deliver as seamlessly as it was described.
19 september 2026
Svar från MyAutoGuard
Thank you for the thoughtful 5-star review! We’re glad both our sales and verification teams took the time to answer your questions and make sure the important details of your coverage were clear. That extra verification step is there to make sure you know exactly what to expect before moving forward. We truly appreciate you choosing MyAutoGuard and look forward to being there for you when you need us!
Smooth and excellent experience
I had a smooth onboarding experience with MyAutoGuard. Their coverage prices are very affordable, and the policy includes many benefits I have not seen in other companies, like car rentals and some available coverage for vehicle maintenance. The two staff members who offered and sold me the extended warranty contract were kind, patient and professional. I am satisfied for accepting their offer and for having decided to protect my car with MyAutoGuard.
17 september 2026
Svar från MyAutoGuard
Thank you so much for the detailed 5-star review! We’re glad the entire experience was smooth and that our team took the time to be patient, professional, and walk you through your coverage and benefits. It means a lot to hear that you feel good about your decision and the value you received. Thank you for trusting MyAutoGuard to help protect your vehicle — we’re happy to have you with us!
Your company is very dishonest
Your company is very dishonest. I talked about my pick up truck coverage and I said I’d have to think about it and they said OK and then they called me back later and asked me what I thought and I talk to him and then they said is there any other vehicles that I might want to cover and I said we do have another vehicle here but it’s my wife’s and I think that I’d rather not do that now and they said we can do that for $49 and I said no let’s just wait. I’m not gonna do anything with my wife’s vehicle. That was the end of that phone conversation the next day I called to cancel two reasons I’m going to sell my truck and I don’t need it and they said that would be OK, but I have to write a letter and put it in the email and yada yada and on and on instead of just taking me off and stop the charges moving forward. I tried to call again with the same explanation that I have to send an email and a letter asking to get my policy canceled. I said I want my charge is taken off. I did not want it. I called the next day and you said they cannot be taken off moving forward a few more days I got my credit card bill not only did I get charged for the F150 truck but then you slip it in on me. You charge me another $49 for my wife’s car, which I never approved and I think that you’re being dishonest, I think your company is being dishonest and anybody I talk to or do any rating. I will never ever have a good thing to say about this company the way you handled it you’re a scamming company and I don’t think you’re out for the customer’s best. I’m still trying to get this resolved if I have to get legal action, I will. It’s as simple as that you can’t treat people like this. It doesn’t work not in America. You have a great day.
8 september 2026
Svar från MyAutoGuard
First this is a VERY misleading review, we are sorry you are upset or whatever has happened to you today. Lets get to the facts now that are verifiable and recorded. The LOC is required to cancel per your contract that you DID agree to, your wifes car was cancelled immediately as requested, then you just called in 2 days ago to cancel yours not 2 days after because you misplaced your email at which time you were given cancellations instructions that are required per your contract. We hold up our terms in the contract to the T, we cant overlook one thing and then be expected not to do it other places. So we follow what is outlined in the contract. Which is what most people want, especially in America. We appreciate your feedback. Thank you, and you have a great day too. We appreciate your feedback.
By helping me with my down payment
By helping me with my down payment. The price a month. Overall I had an Amazing experience. Thank you AutoGuard you’re the Best.
18 september 2026
Svar från MyAutoGuard
Thank you so much for the 5-star review! We’re really happy our team was able to work with you on the down payment and find a monthly payment that worked for you. Hearing that you had an amazing experience means a lot to us. Thank you for choosing MyAutoGuard and trusting us with your vehicle protection!
They got the price down where I could…
They got the price down where I could afford it on my Social Security.
17 september 2026
Svar från MyAutoGuard
Thank you for the 5-star review! We’re really glad our team was able to work with you and find a price that fit comfortably within your Social Security budget. Everyone deserves the opportunity to protect their vehicle without putting themselves in a financial bind. We truly appreciate you choosing MyAutoGuard!
I was under the impression that this…
Thank you Autoguard for your customer service & getting back to me
15 september 2026
Svar från MyAutoGuard
Thank you very much, we appreciate you. Have a great day
Svar från MyAutoGuard
Thank you so much for the 5 stars! We’re happy to hear William took great care of you and provided the level of service we want every customer to experience. We’ll make sure he gets the recognition. Thanks for choosing MyAutoGuard!
I don't have the time to express myself…
I don't have the time to express myself but trust me your sales department is doing a great job trying to bring in money for My Auto Guard !
6 september 2026
Svar från MyAutoGuard
Thank you for the 5 stars! We appreciate you taking the time to leave us a review, even when you’re short on time! We’re glad our sales team made a great impression and we’ll be sure to share your kind words with them. Thank you for choosing MyAutoGuard!
The professional demeanor of the…
The professional demeanor of the company and they explained everything to me totally
11 september 2026
Svar från MyAutoGuard
Thank you for the 5-star review! We’re really glad our team took the time to explain everything clearly and made you feel comfortable with your decision. Professionalism and making sure our customers understand their coverage are very important to us. We appreciate you trusting MyAutoGuard with your vehicle protection!
I tried to cancel my policy by email…
I tried to cancel my policy by email they said they get back to me in 24 hours it have been three days and no response had to cancel my deit card and order another to stop payment
10 september 2026
Svar från MyAutoGuard
We’re sorry for the frustration and apologize that you did not receive a response as quickly as expected. We do want to clarify that your policy was successfully canceled two days ago, so your cancellation request has been completed and the account is no longer active.
We understand that waiting for confirmation can be frustrating and that better communication could have prevented this concern. We’re reviewing that part of the experience with our team.
We’re sorry to see that you felt it was necessary to replace your debit card, as the policy had already been canceled. We appreciate your feedback and wish you the very best moving forward.
Yes there’s a required down payment but…
Yes there’s a required down payment but that’s with most extended warranty places, I feel at ease now knowing I have coverage for every day repairs it’s that time of year where everyone’s traveling.
11 september 2026
Svar från MyAutoGuard
Thank you for the 5-star review! We’re happy to hear that having your vehicle protected has given you some extra peace of mind, especially when you’re traveling and putting more miles on the road. We appreciate you trusting MyAutoGuard and hope you have plenty of safe, worry-free travels ahead!
Svar från MyAutoGuard
Thank you so much for the 5 stars! We love hearing that everything about your experience was great. Your enthusiasm made our day! We truly appreciate you choosing MyAutoGuard and are happy to have you with us!
Great Customer Service and benefits!
1 september 2026
Svar från MyAutoGuard
Thank you for the 5 stars! We’re so happy to hear you had a great experience with our team and are happy with the benefits of your coverage. We truly appreciate you choosing MyAutoGuard and trusting us to help protect your vehicle!
The process of talking with a vendor…
The process of talking with a vendor was easy then gathering a good package for you was OK but when I experience a problem doing the process, I told them to wait and I’ll get back with them. Before I could get back with them, they already charge my bank For the down payment of this auto warranty.
5 september 2026
Svar från MyAutoGuard
This is very misleading review and has zero truth to it at all. Reviewed the call, which was 32 minutes long and you clearly approved the activation fee being ran, knew it was being processed and verbally agreed to it. So not sure where this false and fabricated review came from, but its better to get things resolved by calling our amazing customer service department if you did not understand something or made a mistake. Thank you
Svar från MyAutoGuard
Thank you for the 5-star review! We love hearing that our team was helpful, patient, and knowledgeable throughout your experience. That’s exactly the kind of service we want every customer to receive. We appreciate you choosing MyAutoGuard!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.