My Africa Caribbean Omdömen 

282
•
TrustScore 2.5 av 5

2,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had ordered merchandise and there was a mixup with the correct delivery address. My order had been shipped to someone else. After contacting M.A.C. about this, I had the pleasure of working with Ev... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

I cannot stress how absolutely abysmal this company is. Ordered bottled water, week later chased and said they couldn’t deliver to my address, so asked for refund, they don’t respond to WhatsApp or em... Se mer

Betygsatt 5 av 5 stjärnor

I was a little nervous about ordering from overseas to the U.S. but I couldn’t find anything comparable domestically. I was able to track the shipment, communication by e-mail was responsive, and ship... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My products arrived quickly, I was regularly updated on delivery. I gave my brother 2 of the bottles of pepper sauce, he was delighted! Unfortunately one bottle was broken but that's not the sellers... Se mer

2,7

Dålig

TrustScore 2.5 av 5

282 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,7

Alla omdömen

(282)

0 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Best place to buy your Saveloys

Saveloys are so difficult to get hold of these days. Not great when you love them. My Africa Caribbean Were the best price for price including p&p. Definitely on my favourites list now.

17 juni 2023
Betygsatt 5 av 5 stjärnor

I am happy to say that there was…

I am happy to say that there was constant communication from the company to the customer. Order updates are provided daily. There is never a doubt about the arrival of your order. Very satisfied with my purchase.

29 maj 2023
Betygsatt 5 av 5 stjärnor

Reliable and cost effective

Prompt service, easy to place order, all items received in top quality order. Any concerns dealt with promptly and plan put in place with the hope to ensure a better high class service at all times. My number 1 shop.

16 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Didn't get what I ordered - seller lying about phone calls made!

Didn't get what I ordered, despite efforts to get in contact with them they just ignored me.
REPLY - I didn't say I didn't receive anything, I said "I didn't receive what I ordered" meaning you sent me something different, I sent several messages on What's App only to receive the same automated reply each time of 'Thank you for your message. We’re unavailable right now, but will respond as soon as possible' & I also emailed but never heard anything back - but you were quick enough responding to this negative review? It seems I'm not the only one who's had the same issue with you when looking at your other reviews!
SECOND REPLY - I have NEVER spoken to you on the phone & we certainly didn't speak yesterday & you definitely didn't call me "multiple times"! Just admit your customer service is shocking & lying is just another example of your poor customer service skills!! I can prove we have NEVER spoke & I can prove that you never called me...can you do the same? I think not! It's a shame you couldn't respond to my original complaint as quickly as you have to my negative review!

31 juli 2022
Omdöme utan inbjudan
Logotyp för My Africa Caribbean

Svar från My Africa Caribbean

This order was delivered and you have confirmed it on the phone so we are surprise of this review. We have called multiple times and even spoke to you yesterday. This didn't come up before you dropped the call as we can only resolve an issue when we understand it. Thanks

Betygsatt 5 av 5 stjärnor

Very Impressive

As a first time buyer I am extremely impressed with this company. Very quick response to questions ever ready to assist and make informed decisions. Thanks so much for an amazing experience and I’m stacked with you guys ❤️

11 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Absolutely ridiculous customer service

Absolutely ridiculous customer service. After placing my order almost four weeks ago, I have still not received it, the contents may well be off by now since it was a frozen fruit puree I ordered. I have messaged customer support to continue receiving a copied and pasted message telling me they are "dealing with the issue and will keep me updated" I have not received a single update, it doesn't feel like I've even spoken to a human being from the company since emailing them almost two weeks ago. I have asked for a refund THREE TIMES and have been sent the exact same "we are dealing with the issue" token message all three times, my request has been ignored. I repeat, absolutely ridiculous way to deal with such an issue. I will not be purchasing from them again and urge others to steer well clear.

28 april 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Ordered an item but came back expired

Ordered an item but came back expired. I quickly reached out to the seller via WhatsApp and was resolved instantly. Received the same item in date couple of days later. Prompt service and seller communication was excellent. Update me on the item at every stage. I am happy with the overall experience and service.

16 maj 2023
Omdöme utan inbjudan

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