Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
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Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från MSC Industrial Supply Co.
Good morning John,
Thank you for taking the time to leave us a 5-star review of our services. We appreciate your comments.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Philip,
Thank you for the 5-star review, we do appreciate it. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Paul,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Product was not in stock which was not…
Product was not in stock which was not flagged up. Customer service have still not responded.
Poor service which is a shame and rather disappointing given past experience.
19 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Neil,
Thank you for taking the time to leave us your review. We understand our Customer support colleague has been in touch.
We look forward to your response.
Kind regards
Rebbekah
MSC Industrial Supply
Great easy to uses website
Great easy to uses website , item i purchases was a lot cheaper than other companies I look at.
Delivery was quick and it has tracking which is even better
18 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Nicola,
Thank you for taking the time to leave us a review and rating our service at 5 stars, we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon James,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Sales people very helpful
Sales people very helpful, everything delivered next day. Excellent service
17 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Lyn,
Thank you for the 5-star review. This is fantastic to hear and appreciate your comments.
Kind regards
Rebbekah
MSC Industrial Supply
Delivered to the wrong address again…
Delivered to the wrong address again which I paid £10 for before 12 noon. First parcel delivered earlier in the day from DPD was delivered correctly at 10.30am on standard delivery.
17 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Andy,
Thank you for taking the time to leave us your review. We understand our Customer support colleague has been in touch.
Your feedback is very valuable to us as we are then able identify the issue and help to prevent a reoccurrence.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Les,
Thank you for your review. Great to see you rate us 5 stars.
Kind regards
Rebbekah
MSC Industrial Supply
Rebecca in the Wolverhampton section…
Rebecca in the Wolverhampton section has always offered help and patience to resolve my issues and requirements.
16 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon,
Many thanks for taking the time to leave us your 5star review, this is fantastic to hear; we will certainly pass on your feedback to our colleague.
Kind regards
Rebbekah
MSC Industrial Supply
Good communications and super fast…
Good communications and super fast delivery 👌 🙌 👏 👍
12 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Dany,
Thank you for your review of our service. We are pleased to see we were able to deliver you a great experience.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Robert,
Thank you for taking the time to leave us your review, we do appreciate it. We hope to hear off you very soon! We will also send you a copy of our Advantage magazine.
Kind regards
Rebbekah
MSC Industrial Supply
Premier tools in hull
13 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Sheila,
Thank you for rating us 5 stars, this is brilliant to see. We hope to hear from you very soon!.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon,
Thank you for taking the time out to leave us the 5-star review. Great to hear from you.
Kind regards
Rebbekah
MSC Industrial Supply
After many years of purchasing mostly…
After many years of purchasing mostly engineering products from msc ,I found their service and prices to be very competitive and generally good quality?
13 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Alan,
Thank you for the feedback, we are so pleased to see you enjoy dealing with us.
Kind regards
Rebbekah
MSC Industrial Supply
Good prices
Good prices, often the best around. Next day delivery with a reputable courier service. A very solid company to deal with.
9 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon David,
Fantastic to see such a glowing review, thank you we do appreciate it.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Chris,
Thank you for taking time out of your day to leave us a review, this is fantastic to see.
Kind regards
Rebbekah
MSC Industrial Supply
Correct product on time
11 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Andrew,
Thank you for taking the time to leave us a review, we do appreciate it. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
great service as always
9 februari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Guy,
Thank you for taking the time to leave us a review of our service. We look forward to hearing from you soon.
Kind regards
Rebbekah
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon
Thank you for your 5 star review.
We look forward to supporting you again in the future.
Kind regards
Jenna
MSC Industrial Supply
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