Items ordered and delivered efficiently. Had a small problem with one of the item supplied which was quickly resolved by customer services. All in all a very good experience and excellent customer s... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great range of products , good prices. Website is terrible , cannot get a formal quote from the basket page. The click tab just takes you to payment. Previously the website was far less clunky and... Se mer
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I'm a new employee to Moog and didn't have any safety shoes - I ordered my new safety shoes from you guys last Tuesday, I was told they would arrive up to a week later. But two days later, I had an... Se mer
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I ordered an internal groove digital calliper and told the sales person that we were closed Friday to Sunday. The sales person confirmed this note had been added to the order, and that the goods would... Se mer
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Företagsinformation
- Leverantör av industriutrustning
- Slipmedelstillverkare
- Leverantör av fabriksutrustning
- Tillverkare
- Leverantör av säkerhetsutrustning
- Ståldistributör
Skrivet av företaget
As a leader in the supply of Metalworking, MRO and Safety products, MSC helps drive the growth of customers by providing engineering support across the entire shop floor. MSC will find the correct tool for the job, helping customers increase efficiencies and develop solutions for their production challenges.
Your Machine Shop Specialist
Skrivet av företaget
- Solving your operational challenges
- Helping machine shops and businesses keep production running smoothly with the right tools, available when you need them. From high‑performance cutting tools and toolholding to safety and maintenance supplies, you get fast access to quality products, expert support and reliable next‑day delivery. Reduce downtime, control costs and focus on making your business succeed, not chasing supplies.
Reliable and Easy Business Partner
We value our customers and deliver what we say we will
We offer a no-quibble returns policy on all catalogue items, with free collection from your premises. For non-catalogue items, we provide quotations within 4 hours, and our team responds to all written and email enquiries within 2 hours. If you need your order quickly, simply order online or call our freephone number, 0800 66 33 55, and your items will be ready for collection within 20 minutes.
Kontaktuppgifter
7 Pacific Avenue, WS10 7WP, Wednesbury, Storbritannien
- 0800 66 33 55
- customerservice@mscdirect.co.uk
- mscdirect.co.uk
Next Day Delivery
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I needed to return an item and the…
I needed to return an item and the customer service was very helpful with my query.
22 januari 2026
Svar från MSC Industrial Supply Co.
Good morning Tina
Thank you for your review, our customer service team always aim to resolve quickly and let you get on with your day with the least amount of fuss.
Kind regards
Jenna
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon
Thank you for taking the time to review your experience with MSC.
Kind regards
Kelly
MSC Industrial Supply
Great sales and fantastic delivery
21 januari 2026
Svar från MSC Industrial Supply Co.
Good afternoon
Thank you for taking the time to review your experience with MSC.
Kind regards
Bek
MSC Industrial Supply
Excellenty
Excellent fast delivery, good selection of tools. Considering I was buying imperial sized kit.
20 januari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Dave
Thank you for the 5 star review, we stock a wide range of tools. We cater for all our customer requirements.
Kind regards
Jen
MSC Industrial Supply
Great company but delivery cost risen
I used to order from MSC all the time. Our shipping charges went up however, so I don't so much now. They are still a great company to deal with and generally everything they stock is of a good quality. Their free next day delivery was their biggest strength
26 januari 2025
Svar från MSC Industrial Supply Co.
Good morning
Thank you for the giving us a review on your experiences with MSC.
If you place orders on our website the delivery is free on orders over £25.
www.mscdirect.co.uk
Kind regards
Jenna
MSC Industrial Supply
good company
good from the start they know what they are offering and plenty of stock and good advice when not sure what you are ordering
22 januari 2026
Svar från MSC Industrial Supply Co.
Good morning
Thank you for the feedback on your experiences with MSC.
Kind regards
Jenna
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
They had the parts in stock and…
They had the parts in stock and delivered reliably and quickly, many thanks
20 januari 2026
Svar från MSC Industrial Supply Co.
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Staff dealt with my order…
Staff dealt with my order professionally.
Goods delivered on time.
19 januari 2026
Svar från MSC Industrial Supply Co.
Good morning
Thank you for taking the time to leave us a review.
Kind regards
Jenna
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Terence,
Thank you for taking the time to review us a 5 star. It’s great to see we have delivered you a great service.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply.
Svar från MSC Industrial Supply Co.
Good afternoon Kirsty,
Thank you for taking the time to review us 5 stars. We are glad you are happy with the service provided.
We hope to hear from you again soon.
Kind regards
Bec
MSC Industrial Supply
The package came the next day
The package came the next day. However the service is not as good as it was as DPD do not give emails saying when the package will arrive or what my options are. That used to be very helpful.
18 januari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Graham,
Thank you for your review and your time on the phone. We apologise for this and have rectified your issue.
Please do not hesitate to reach out for us should you have any further issues.
Kind regards
Bec
MSC Industrial Supply
Fast shipping
Fast shipping, and difficult to find specialist tools of high quality at reasonable price
14 januari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Devin,
Thank you for your 5 star review.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good afternoon Martin,
Thank you for taking the time to review us.
We appreciate your feedback.
Kind regards
Bec
MSC Industrial
Not all items in stock
9 januari 2026
Svar från MSC Industrial Supply Co.
Good afternoon Stuart,
Thank you for your review.
We appreciate your comments as this helps us for future improvements.
Kind regards
Bec
MSC Industrial Supply
We have not received the order
9 januari 2026
Svar från MSC Industrial Supply Co.
Good morning Gregory,
Thank you for taking the time to leave us your review. We understand our Customer Support colleague has been in touch and resolved your query.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning Belinda,
Thank you for taking the time to review us a 5 star.
It’s great to see we have delivered you a fantastic service.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning Brad,
Thank you for taking the time to leave us a 5 star review of our services. We aim to provide this to all our customers.
We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
Svar från MSC Industrial Supply Co.
Good morning Robert,
Thank you for your 5 star review. We look forward to hearing from you soon.
Kind regards
Bec
MSC Industrial Supply
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