Nothing wrong with the weeler end but last two deliveries have been postponed a day which is a bit of a nusience when your waiting in for it.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have used Mr Wheeler a number of times since 2021. Always reliable and usually keenly priced. I am slightly confused by the VineyardsDirect site which appears to be a directly run alternative that d... Se mer
Never disappointed in the wines from Mr Wheeler. There may have been one or two wines that werent to my taste but were always good quality nevertheless. Mr Wheeler is not my only choice for good wine... Se mer
Our experience was great because we trusted Robin James with our wine choices which were to be paired with cheeses chosen by Author/Cheesemonger Ned Palmer and bought from Guntons. We gave Wheeler's... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
The origins of Mr.Wheeler date back to Victorian times, when George Wheeler, the great-great-great grandfather of our current Chairman Johnny Wheeler, first joined the wine industry, and the family business, supplying fine wine from Colchester, began. Mr.Wheeler is the evolution of 130 years of expertise and experience, offering a carefully-chosen selection of outstanding wines to suit a variety of pockets. The mission at Mr.Wheeler is to ensure a certain standard of drinking, whatever type of wine you enjoy, and from wherever in the world you would choose. The wines that our experts and vineyard partners choose and recommend to you are always the best - they deliver on quality, value and enjoyment.
Kontaktuppgifter
Estate Office, Park Lane BC, Langham, CO4 5WR, Colchester, Storbritannien
- 01206 713560
- sales@mrwheelerwine.com
- mrwheelerwine.com
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Well chosen wines at fair prices
Well chosen wines at fair prices. Good service. Helpful staff.
29 november 2024
Svar från Mr.Wheeler Wine
Thank you Mr Coleman, it is always a pleasure to assist you. Best wishes Robin
Excellent service
Excellent service; delivered on time, well packed and in good condition. Will use again.
22 november 2024
Svar från Mr.Wheeler Wine
Great, delighted with your feedback, we look forward to sending you more wine soon. Kind regards Robin
Svar från Mr.Wheeler Wine
Thank you Mr Speed, best wishes Robin
Svar från Mr.Wheeler Wine
Dear Mr Smith, I was very sorry to hear about the issues that you experienced with this delivery. As a long term valued customer I'm sure you are already aware that this experience is both extremely rare and is far from our normal high standards. I hope we can make it up to you on a future order. Kind regards Robin
Excellent selection of quality wines
Excellent selection of quality wines. Knowledgeable and helpful staff.
21 november 2024
Svar från Mr.Wheeler Wine
Thank you for your feedback, delighted we were able to help. Best wishes Robin
Failure to deliver at all
21 november 2024
Svar från Mr.Wheeler Wine
Dear Mr Goddard, I am very sorry about the issues with your delivery. Unfortunately on this occasion our couriers have let us and you down and not been able to deliver to you, the prompt quality service that both we and you should expect. As my colleague has already expressed in your email communications we would love the opportunity to make it up to you in the future. Once again please accept our sincere apologies for the inconvenience caused. Best wishes
Robin
Incredible service
Incredible service. They replaced my wine without fuss when the original order was never received! Impressive!
21 november 2024
Svar från Mr.Wheeler Wine
Thank you, sorry there was an initial delay but delighted all is well. Regards Robin
Svar från Mr.Wheeler Wine
Fantastic, delighted to hear your feedback. Thank you Robin
Svar från Mr.Wheeler Wine
Thank you James. Best wishes Robin
Arrived on time
Arrived on time! I was a little worried as never heard of this website before, but it came exactly when it said it would. Arrived nicely boxed. The wine is a Christmas gift so can’t comment on that.
If the Wine turns out to be good will use Mr Wheeler Wines again.
6 december 2024
Omdöme utan inbjudan
Svar från Mr.Wheeler Wine
Thank you for your kind feedback, I'm sure your recipient will love it. Best wishes Robin
My friends were delighted
Although the delivery date was delayed from the forecast, my friends were delighted with the wine and the delivery was successfully completed. The staff members in the office with whom I communicated on the telephone were polite and very helpful
13 november 2024
Svar från Mr.Wheeler Wine
Dear Mr Randle, thank you very much for your kind feedback, I hope you love your wines. Robin
Easy process for the purchase of the…
Easy process for the purchase of the wines and on time delivery by the courier firm
29 oktober 2024
Svar från Mr.Wheeler Wine
Thank you very much Mr Fanning, Delighted everything was well received. Kind regards Robin
Svar från Mr.Wheeler Wine
Thank you for your kind feedback, delighted everything excellent. Kind regards Robin
Svar från Mr.Wheeler Wine
Thank you for your kind feedback. Robin
Courteous service
I was told very courteously that one of my chosen wines was out of stock and it might be a fortnight before I got my delivery. In the event it all arrived, perfectly, within a week. And each of the wines was top class.
28 oktober 2024
Svar från Mr.Wheeler Wine
Thank you Mr Armit. Delighted we were able to get your wines quicker to you than initially thought and also really pleased to hear that they've hit the spot! Regards Robin
Excellent communication.
23 oktober 2024
Svar från Mr.Wheeler Wine
Thanks Mr Garner, delighted to hear your great feedback. Robin
Svar från Mr.Wheeler Wine
Thank you, glad to hear you are enjoying our range. Robin
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