Ordered a slab of riven slate. Prompt delivery and good price. Unwrapped slate and it was pretty dirty, but signed for it as it looked superficial. After a good scrub there were three lines of adh... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy company to order from and contact directly. Delivered on time with both orders and their courier company (pallet line) phoned me an hour beforehand both times. Seamless transaction and top rate s... Se mer
Företaget har svarat
Truly beautiful products, great value and fantastic customer service I received samples of slate within a couple of days and then when I called mrs stone store I got a very helpful chap called Joh... Se mer
We were quoted over £350-400 in Edinburgh for our riven slate hearth so we decided to look online rather than source locally… So glad we did was £65 for 3 slate tiles and same again for delivery,... Se mer
Företagsinformation
Skrivet av företaget
Mrs Stone Store specialises in beautiful natural stone, as well as a growing range of ceramic and porcelain tiles. If you are looking to bring the strength and beauty of natural stone, ceramic or porcelain to your home then our website is the perfect place to start. We have researched and sourced a range of natural stone and complimentary ceramic and porcelain tiles that are suitable for residential and commercial projects. We have a strong affinity to stunning Brazilian slate and we are one of the leading suppliers in the UK. We have experts on hand to help you with any questions Mrs Stone Store will help make your home beautiful.
Kontaktuppgifter
Unit 7 Monkswell Park, Manse Lane., HG5 8NQ, Knaresborough, Storbritannien
- 01283 730388
- sales@mrs-stone-store.com
- mrs-stone-store.com
4,2
Bra
731 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Mrs Stone Store
Hello, many thanks for the 5 star review. We hope to hear from you again soon. Many thanks, Mrs Stone Store Team
What a wonderful place
What a wonderful place. We bought some black riven slate and we wanted to ask a couple of questions. We rang them and were greeted by a lovely woman who answered everything we needed to know. Friendly and professional all the way. When we collected it the slate was put into our van and a man actually came to us and showed us how to get a nice edge on the slate. Highly recommend. Beautiful slate.
9 maj 2023
Svar från Mrs Stone Store
Hello, thank you for the kind review and we hope to hear from you again soon. Many thanks, Mrs Stone Store Team
Outstanding service 100%
What can I say the service received by mrs stone is nothing but outstanding!!
From there online service to customer service, tiles came on a pallet well wrapped up an not one was damaged I had searched high an low for the tiles I bought an the quality was amazing,
Will definitely be using again
Stuart chester
27 april 2023
Svar från Mrs Stone Store
Hi Stuart, thank you for the great review. We pride ourselves on customer service. We look forward to hearing from you again soon. In the meantime, we would love to see photos of your finished project; if you can send them through to sales@mrs-stone-store.com . Thanks again, Mrs Stone Store Team.
Perfect service from Mrs Stone Store
Easy company to order from and contact directly. Delivered on time with both orders and their courier company (pallet line) phoned me an hour beforehand both times. Seamless transaction and top rate service both in house and their 3rd party couriers. My query was dealt with immediately over the phone and confirmed via email. Nowhere else to go for me now.
9 maj 2023
Svar från Mrs Stone Store
Hello, thank you for the kind review! We would love to see photos of your finished products. Please email them through to sales@mrs-stone-store.com we hope to hear from you again soon. Kind regards, Mrs Stone Store team
Very quick and efficient service of…
Very quick and efficient service of ordering free samples.
8 maj 2023
Svar från Mrs Stone Store
Hello, thank you for the kind 5 stars! Hope to hear from you again soon.
I have purchased several times from Mrs…
I have purchased several times from Mrs Stone Store and I have always been very happy. On this occasion I decided to return the product as it did not suit the space 100% (no fault in product) and the team were very efficient in arranging the return and refund. I would buy again from these guys.
5 april 2023
Svar från Mrs Stone Store
Thank you for the kind review. Sorry to hear the tiles did not suit you on this occasion. We hope to hear from you again soon.
Excellent quality slate.
4 maj 2023
Svar från Mrs Stone Store
Thanks for the 5 starts and great to hear you love the slate. We hope to hear from you again soon.
Very quick delivery easy too order…
Very quick delivery easy too order website delivery driver great communication all good and product great quality
1 maj 2023
Svar från Mrs Stone Store
Thank you so much for the 5 star review. We hope to hear from you again soon.
Good price and great communications
28 april 2023
Svar från Mrs Stone Store
Thank you for the kind 5 stars.! We hope to hear from you soon.
Svar från Mrs Stone Store
Thank you for the kind 5 stars.! We hope to hear from you soon.
Svar från Mrs Stone Store
Thank you for the kind 5 stars.! We hope to hear from you soon.
First class service again
First class service again. Communication is great with prompt updates and information. Best price by a long way.
19 april 2023
Svar från Mrs Stone Store
Thank you for the kind 5 stars.! We hope to hear from you soon.
Swift dispatch of samples
Swift dispatch of samples - arrived in pristine condition - and they are lovely..... thank you
13 april 2023
Svar från Mrs Stone Store
Thank you for the kind review. We hope to hear from you soon.
Svar från Mrs Stone Store
Thank you for the kind 5 stars.! We hope to hear from you soon.
Svar från Mrs Stone Store
Good afternoon,
I am very sorry to hear that you have not received the samples.
All samples are sent via Royal Mail so unfortunately it looks as though it may have been lost in the post.
In the future, please feel free to contact the Sales Team and we will get this rectified for you immediately.
I have arranged for the samples to be sent out again. So hopefully they will be with you this week.
Please do not hesitate to contact me if you require any further assistance.
Kind regards,
Mrs Stone Store
Another brilliant order / delivery and…
Another brilliant order / delivery and performance by the mrs stone team
, outstanding
4 april 2023
Svar från Mrs Stone Store
We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. We look forward to seeing you again soon at Mrs Stone Store.
Great service and great product at very…
Great service and great product at very competitive rates
30 mars 2023
Svar från Mrs Stone Store
We appreciate your kind feedback of Mrs Stone Store and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
good service great quality
19 mars 2023
Svar från Mrs Stone Store
Thank you, Dave. We appreciate your kind review of Mrs Stone Store and hope you will visit again soon. Take care.
Very good service
Very good service. The free sample of the Brazilian raven slate tile was delivered quickly and well packaged. I really appreciated the free sample as it allowed me to see if the tiles would be suitable.
24 mars 2023
Svar från Mrs Stone Store
We appreciate your kind feedback of Mrs Stone Store and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
Easy to order and delivery on my chosen…
Easy to order and delivery on my chosen day just a couple of days after ordering.
28 mars 2023
Svar från Mrs Stone Store
We appreciate your kind feedback of Mrs Stone Store and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.