The Mr Cooper team, gave me my life back. After a lengthy divorce , paying all my bills on my own and taking care of two boys I was at my wits end. I finally answered to the Mr Cooper team expecting... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The online login for Mr. Cooper Powered by Rocket Mortgage was not seamless as I was unable to login to Mr. Cooper to make my January mortgage payment. When logging into Mr. Cooper with the URL I hav... Se mer
They were fast to helping you (once you got through) with resolving minor hardships and taking notes to assure they will help you to catch up with your financial obligations. They read back your reque... Se mer
The problem was access to your website which was transitioning to Rocket Mortgage. The customer Service rep shared the status info on the website. You lost a star because I asked the rep to effect c... Se mer
Företagsinformation
Om Mr. Cooper Powered by Rocket Mortgage
Skrivet av företaget
At Mr. Cooper Powered by Rocket Mortgage, we’re combining deep care and trusted guidance with breakthrough technology to make every homeownership journey seamless and confident at every step.
Nationstar Mortgage LLC (d/b/a Mr. Cooper) and Rocket Mortgage, LLC are separate companies uniting under the same parent organization.
Equal Housing Opportunity
NMLS: #2119 NMLS Consumer Access
NMLS: #3030 NMLS Consumer Access
(www.nmlsconsumeraccess.org)
Nationstar Mortgage LLC (d/b/a Mr. Cooper) and Rocket Mortgage, LLC are separate companies uniting under the same parent organization.
Equal Housing Opportunity
NMLS: #2119 NMLS Consumer Access
NMLS: #3030 NMLS Consumer Access
(www.nmlsconsumeraccess.org)
Kontaktuppgifter
8950 Cypress Waters Blvd., 75019, Coppell, USA
- 888-480-2432
- mrcooper.com
4,2
Bra
8 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It is terrible.
31 december 2025
Christina and Donna were very helpful…
Christina and Donna were very helpful and got me through the process with the most thoughtful and kind help I had a big mess they helped me figure out what happened and how to remedy it all thank you ladies 10 stars !!!
31 december 2025
Omdöme utan inbjudan
Harassment starting by the 6th
I do not like yall harassing me. As long as I pay before the 15th. I Never had a mortgage company keep calling me like this and I dealt with a few. This not my first house. I NEVER was late not even with Lakeview. I been here 8 years! So if I pay it on the 6th don’t be calling me. Wait until the 16th. PLEASE!!
3 december 2025
Rep was knowledgeable and able to…
Rep was knowledgeable and able to answer all my questions
31 december 2025
Great service!
31 december 2025
I AM STILL LOCKED OUT OF MY ACCOUNT…
I AM STILL LOCKED OUT OF MY ACCOUNT ONLINE**............NUMEROUS EFFORTS TO RESET USER NAME & PASSWORD FAILED
31 december 2025
Excellent Experience
The Mr. Cooper representative was very kind and most helpful in resolving my issue!
31 december 2025
Problem logging in!!!
My problem logging in with the new Rocket Mortgage service WAS NOT RESOLVED!!!
31 december 2025
The rep was listened to my concerns and…
The rep was listened to my concerns and was able to take cars of our issue.
31 december 2025
MY representative was very helpfulelpful
My representative was very helpful. She explained everything and took her time to help me understand.
31 december 2025
Process of setting up bi-weekly…
Process of setting up bi-weekly payments was seamless
31 december 2025
Tom the rep was very friendy!
Tom the rep was very friendly and I think he really cared about my situation.
31 december 2025
Friendly and polite
31 december 2025
The computer couldn’t help me with…
The computer couldn’t help me with making a payment. It took very long to reach a representative though this software.
31 december 2025
We are very pleased with our mortgage…
We are very pleased with our mortgage company, they are ,understanding that we have been late do to me having surgery, and catching up.
31 december 2025
Was told my insurance was going up…
Was told my insurance was going up $500.00 next year. Called my insurance company and said my review is not until mid Feb. SO who said my insurance was going up in price?
31 december 2025
Professional assistance
The Representative I spoke with both times I contacted Mr. Cooper were professional, listened to me, patient with my questions, and gave me the information I needed to accomplish what is was I needed to do.
24 december 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.