NewRez had has been my mortgage provider since 2021 and I have never had a problem with them or their service. They’re pretty straightforward as long as you pay your bill they won’t give you any probl... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
It is very easy to make payment, explained very well . Since I am retired, I get paid on the 15th so I can make the payment at least two days before it’s taken out of my account on the 15th thank you.... Se mer
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Ease of use. However, would be nice if able to make partial payment through app. I had to wait till mid month to be able to pay in full, as I didn’t have enough to make full payment earlier in the... Se mer
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I have always had an easy and helpful experience with New Rez. Even when finances were tight their staff was understanding and helpful to get things back on track. Everyone there has a heart of gold.... Se mer
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Företagsinformation
Get to Know Newrez
Skrivet av företaget
- Newrez (NMLS #3013) is a national mortgage lender and servicer focused on helping people achieve and sustain homeownership with guidance that’s personal, practical, and built for real life. Since 2008, we’ve helped customers across the country purchase homes, refinance, and access their home equity with solutions designed to support long-term financial goals.
- Our team combines decades of mortgage expertise with the scale, financial strength, and product innovation needed to serve today’s buyers and homeowners with confidence. We offer a wide range of loan programs across retail, wholesale, correspondent, and consumer-direct channels. Our experienced Loan Advisors take time to understand each customer’s goals so they can clearly explain their options and recommend personalized solutions. Newrez customers benefit from a dedicated point of contact, intuitive digital tools, and innovative products.
- At Newrez, our mission is to champion homeownership by helping customers make informed decisions that fit their lives today and their aspirations for tomorrow. Wherever you are in your homeownership journey, we’d be honored to help you get the most out of your home. To learn more, follow us on social media or visit newrez.com.
Kontaktuppgifter
1100 Virginia Dr., Suite 125, 19034, Fort Washington, USA
- 1-888-673-5521
- newrez.com
4,4
Utmärkt
4 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Now is much easy and fast I love it!
18 april 2026
Easy access to your website through the…
Easy access to your website through the application. Customer service support.
18 april 2026
The online application is easy and…
The online application is easy and makes paying my mortgage less frustrating.
18 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Ease of use, but offer partial payments
Ease of use. However, would be nice if able to make partial payment through app. I had to wait till mid month to be able to pay in full, as I didn’t have enough to make full payment earlier in the month. Although, still not sure if that would have avoided the late payment charge.
17 april 2026
Svar från Newrez
Matt, thanks for your positive review! We will use your feedback to improve our app and appreciate you sharing it with us.
Great company.
17 april 2026
Svar från Newrez
Thanks so much for the 5-star review, Mario! We appreciate your positive feedback.
Denied equity loan despite making over 100k/year
Been with Newrez since 2022 for my home mortgage, recently tried to use some equity to consolidate credit debt. The rep who “helped me” seemed like time was money as i explained my situation and constantly interrupted me or talked over me. And the underwriter would not approve me (a firefighter making over 100k base pay annually) because I’ve been on injured pay for five years. They required a letter confirming I’d be on injured pay for another 3 years despite nobody being able to provide that. I’m awaiting retirement, my pension will be 72% of my base pay, so that plus va disability is well over 100k/year. I asked for 60k. The irony is had I asked five years ago when I first went out injured my job still wouldn’t have been able the provide a letter saying I’d be out this long, because it’s literally impossible to determine. For this reason I will gladly refi with someone else as soon as I can and will not be using Newrez ever again.
15 april 2026
Omdöme utan inbjudan
Svar från Newrez
Yaasmiyn, we appreciate you sharing your experience. Our team is working to assist you directly with any escrow questions you may have. To get further support, please connect with us through the live chat on your online portal at www.newrez.com or call us at 855-962-0511. We’re here to help.
Svar från Newrez
George, thanks for the 5-star review! We're so glad you've enjoyed our app.
Svar från Newrez
Thanks so much for your 5-star review, Tania!
Very easy to manage account & online…
Very easy to manage account & online capabilities!
16 april 2026
Svar från Newrez
Edward, thanks for the positive feedback about our app! We're grateful for your review.
Svar från Newrez
Thanks so much for your 5-star review, Neal!
Very easy to navigate had no problems…
Very easy to navigate had no problems finding the right answers and solving my problem.
16 april 2026
Svar från Newrez
Thanks for the 5-star review, Rita! We're thrilled you've enjoyed using our app.
Svar från Newrez
Sandra, thanks for your positive feedback about our app!
Honestly
The app is user friendly and easy to navigate. Most people are looking for an app that is smarter not harder. Thank you for providing this type of payment system.
16 april 2026
Svar från Newrez
Allyson, thanks for the positive feedback about our mobile app! We're happy it has made managing your mortgage easy.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.