Thomas and Chris turned up on time as promised and immediately put me at ease. Their approach and professionalism were outstanding and such agreeable chaps. The install was done without any dramas and... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic service and support from the team Really helpful from the office staff to the installer on site who couldn’t have done more to help, even installing a second charger that I had waiting to... Se mer
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Thomas was a pleasure to deal with. He explained in detail what needed to be done - EV charger installation on the parking lot of my apartment building - and how he was going to do it, and the time t... Se mer
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Alan has been quick to answer any questions I had. The fitter arrived on time was courteous and professional, he took the time to explain how it worked, the charger was up and running within 2hrs. I... Se mer
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Företagsinformation
Skrivet av företaget
Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.
Kontaktuppgifter
Storbritannien
- install@mrcharger.co.uk
- mrcharger.co.uk
4,8
Utmärkt
398 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick,neat & tidy installation.Help…
Quick,neat & tidy installation.Help with setting up App
26 augusti 2025
Svar från Mrcharger
thank you
Excellent service
Excellent service, kept us updated at all times with regards to what was required and when our install could take place. Punctual, clean and quick install.
21 augusti 2025
Svar från Mrcharger
thanks Carol, appreciate the feedback
Tel call before so I knew when…
Tel call before so I knew when installation would take place. Consultation as to where the unit should be fitted. Help with setting up app, manual given.
21 augusti 2025
Svar från Mrcharger
thanks wendy
Communication
Communication, excellent time keeping, able to respond to my questions and neat installation.
21 augusti 2025
Svar från Mrcharger
thanks Sarah, appreciate the lovely feedback
Brilliant service from start to finish.
Brilliant service once I sent all the information through that Mr Charger requested it was straight forward. Appointment arranged at a convenient time for me.
Good clean job on site with a pleasant engineer who did the work.
Good job all round.
Gary
14 augusti 2025
Aftercare a1
Helped when needed anytime. And got me up and running as soon as possible
13 augusti 2025
Extremely helpful on complex install
Mine was a very complex install and most of the complexities were discussed in advance to make the actual install a lot smoother.
13 augusti 2025
A friendly and professional service- I…
A friendly and professional service- I highly recommend.
5 augusti 2025
Really pleased with my installation
Really pleased with my installation, day it was installed the weather was awful, so wet!! But job was completed with no fuss and everything that had been done was fully explained, would recommend.
12 augusti 2025
Quick and efficient installation
Quick and efficient installation. App downloaded and instructions given on how to use.
Good service, thank you....
5 augusti 2025
very professional and tidy too was a…
very professional and tidy too was a really hot day but it all went smoothly.
4 augusti 2025
Scott was polite and efficient working…
Scott was polite and efficient working with my requirements on where the EV charger is to be installed. Helped me setup the app and talked me through the process. A credit to the company, thank you.
31 juli 2025
Fantastic installation
Josh arrived to site and was incredibly friendly and brought me through the installation process and offered me options of placement. Total works completed with little to no disruption and finished by walking me through the app and how to use it. Very informative and overall a fantastic, tidy, installation.
31 juli 2025
Job was done efficiently and the…
Job was done efficiently and the charger is working fine. Engineer arrived rather later than we were told (we were told an actual time rather than given a window). I am with Octopus and it would have been helpful to have been told that as well as setting up the Ohme app I needed to link the charger to the Octopus app - until I did this the car was connected to the charger but would not charge
23 juli 2025
I was very impressed with the service…
I was very impressed with the service provided by Mrcharger. They dealt with my query, understood my requirements and gave me options of what chargers they thought were suitable. The engineer who came to fit it did a great job and had it fitted and running in no time
24 juli 2025
Very efficient process and installer…
Very efficient process and installer (Dominic) very good and knew his stuff.
30 juli 2025
Absolutely appalling service
Absolutely appalling service. For the past two years, I have been reporting the same issue with my car charger – the mains keep tripping, making it impossible to fully charge the car. Each time, I am met with empty promises, zero urgency, and absolutely no resolution.
This level of neglect is completely unacceptable. Not only has the issue never been fixed, but the company has shown no accountability or willingness to take this matter seriously. It is shocking that a problem impacting safety and functionality has been allowed to drag on for so long.
I would strongly warn others against using this company. If you value reliability, professionalism, or even the basic expectation that issues will be resolved, stay away. This experience has been beyond frustrating and utterly disappointing.
Over 20 messages sent with no response
26 juli 2025
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