Thomas and Chris turned up on time as promised and immediately put me at ease. Their approach and professionalism were outstanding and such agreeable chaps. The install was done without any dramas and... Se mer
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Det här tycker kunderna
Fantastic service and support from the team Really helpful from the office staff to the installer on site who couldn’t have done more to help, even installing a second charger that I had waiting to... Se mer
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Thomas was a pleasure to deal with. He explained in detail what needed to be done - EV charger installation on the parking lot of my apartment building - and how he was going to do it, and the time t... Se mer
Företaget har svarat
Alan has been quick to answer any questions I had. The fitter arrived on time was courteous and professional, he took the time to explain how it worked, the charger was up and running within 2hrs. I... Se mer
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Företagsinformation
Skrivet av företaget
Mr Charger Ltd is a leading provider of electric vehicle (EV) charging solutions in the UK. We offer a wide range of services, including the supply, installation, and maintenance of EV charge points for homes, businesses, and public spaces. Our team of experts is dedicated to providing you with the best possible service, from initial consultation to aftercare support. We are committed to helping our customers make the switch to electric vehicles and to reducing their carbon footprint. We are proud to be an approved installer for leading EV charge point manufacturers, offering the best in design and technology. Our brand-agnostic approach means that we will help you find the best EV charge point for your needs. Mr Charger Ltd is a growing company with a national network of franchisees. We are committed to providing our customers with the highest level of service and support.
Kontaktuppgifter
Storbritannien
- install@mrcharger.co.uk
- mrcharger.co.uk
4,8
Utmärkt
397 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service, no fuss
The person that came to install was fuss free. No mess, chopped some vegetation that was in the way and tidied up.
11 augusti 2026
Svar från Mrcharger
Thank you for the 5 Star Review Jade!
We strive to go the extra mile, i will be sure to pass this across to the engineer.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
A good service at the outset
A good service at the outset. Installation went well but I was left with no paperwork. It took me 6 weeks of chasing to finally recieve the building control, service provider cert and Part P but I'm still outstanding the manufacturers paperwork I was promised. Poor follow up service.
4 augusti 2026
Svar från Mrcharger
Hi Graeme,
Thank you for taking the time to leave your feedback.
We’re pleased to hear that you were happy with the service at the outset and that the installation itself went well. However, we’re very disappointed to hear about the issues you experienced following completion of the work.
The level of follow-up service you have described is not how we expect our contractors to operate, and we fully appreciate the frustration caused by having to repeatedly chase for documentation that should have been provided to you promptly following completion.
We take this matter seriously and have now launched an internal investigation into what has happened, including why the relevant certification and paperwork was not provided to you within the expected timeframe and why it took so long for the outstanding documents to be addressed.
We will also be reviewing the status of the remaining manufacturer’s paperwork to ensure this is resolved for you as quickly as possible.
We sincerely apologise for the inconvenience and frustration this has caused. While we’re pleased the installation itself went well, we recognise that the service does not end when the installation is completed, and the necessary documentation and aftercare should be handled to the same standard.
Thank you again for bringing this to our attention. Your feedback is being taken seriously and will form part of our review of the contractor’s performance and our processes going forward.
Many Thanks,
Finn (Mr Charger Head Office)
Svar från Mrcharger
Thank you for the 5 Star Review Shoaib!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Thomas and Chris turned up on time as…
Thomas and Chris turned up on time as promised and immediately put me at ease. Their approach and professionalism were outstanding and such agreeable chaps. The install was done without any dramas and they both stayed after the job to sit with me as I spoke with Octopus Energy about transferring tariffs, they didn't need to do that but they did. I have no hesitation endorsing Mr Charger and will be recommending this company to anyone I know who is considering a charger install. 10 out of 10, thanks you so much guys.
31 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review Ian!
I will be sure to pass over to Thomas & Chris.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Brilliant from start to finish
Brilliant from start to finish - Tom the installer did a great job on the day and couldn't do enough.
5 augusti 2026
Svar från Mrcharger
Thank you for the 5 Star Review Paul!
I will be sure to pass over to Tom.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Fantastic service and support from the…
Fantastic service and support from the team
Really helpful from the office staff to the installer on site who couldn’t have done more to help, even installing a second charger that I had waiting to be installed as a warranty replacement
Great work guys
5 augusti 2026
Svar från Mrcharger
Thank you for the 5 Star Review Ben!
I will be sure to pass over to the install team.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Ohme home pro install
Very pleased with the Ohme home pro installation. Friendly, explained everything in detail and did the job very professionally.
5 augusti 2026
Svar från Mrcharger
Thank you for the 5 Star Review Alan!
I will be sure to pass over to the install team.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
EV Charger installation
Alan has been quick to answer any questions I had. The fitter arrived on time was courteous and professional, he took the time to explain how it worked, the charger was up and running within 2hrs.
I would have no hesitation in recommending this company.
21 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review Pete!
I will be sure to pass over your kind review to Alan.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Five Star Service
I came across Mr Charger by chance whilst searching for an EV charger fitter after initially choosing Octopus energy to fit my charger and being hit with a ridiculous and totally impractical requirement to dig a half metre deep trench all the way from my meter to the charging point. Something, as it turns out, is totally unnecessary. Mr Charger, Thomas, informed me that my current set up was fine and would easily support an EV charger. From the initial enquiry to completion, Thomas maintained excellent communication and provided a hassle free fitting to an excellent standard, and walked me through the set up/charging process. Overall a 5 star experience from an individual/company I would be happy to recommend. Many thanks.
27 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review!
I will be sure to pass this over to Thomas and the team.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
From start to finish this has been a…
From start to finish this has been a great experience.
Great Customer care, responsive and quickly with any questions I had.
Very happy with the service I received and would recommend them.
27 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review Tony!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Fab experience from beginning to end
Fab experience from beginning to end, everyone I had interaction with was professional and polite. My fitter - Tom, was excellent, explained things, worked cleanly and proficiently.
27 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review Helen!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Thomas was a pleasure to deal with
Thomas was a pleasure to deal with. He explained in detail what needed to be done - EV charger installation on the parking lot of my apartment building - and how he was going to do it, and the time the job was going to take. He and his associate showed up on time, finished the job over two days as promised. I now have an EV charger powering my electric car silently and efficiently.
22 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Replaced charger unit without…
Replaced charger unit without hesitation and installed with efficiency.
I’m more than satisfied with Mrcharger operating activity. Very helpful staff providing excellent customer service, and a competitively priced product, carrying a 5 year warranty.
21 juli 2026
Omdöme utan inbjudan
Svar från Mrcharger
Thank you for the 5 Star Review John!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Excellent all round
Excellent service, super quick from enquiry to quote to installation which was performed to a high standard today by Thomas.
20 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review Stuart!
I will be sure to pass this over to Thomas.
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Svar från Mrcharger
Thank you for the 5 Star Review Bernard!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Excellent Service from Start to Finish
From the very beginning, Dom was professional, responsive and incredibly helpful. Our installation was far from straightforward, but he worked with us every step of the way, adapting the plan several times as the requirements changed. He also helped arrange and coordinate a completely new electrical supply, which wasn't part of the original project.
The installation was completed exactly as agreed, on time and to a very high standard. Everything was explained clearly, the workmanship was excellent, and nothing was too much trouble. I wouldn't hesitate to recommend Dom to anyone looking for a reliable, knowledgeable and trustworthy EV charger installer. Thank you again!
8 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review David!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
I phoned Head Office and spoke to a…Finn
I phoned Head Office and spoke to a gentleman called Finn. I explained in my understanding what was not working late that day.
Mr Charger, was outstanding, said I should get a call by their partner based in MidUlster within 24 hours, and if any delay, I was to call back. I got the call by mid day. The engineer said he was almost 2 hours away and it would by 5.45pm by his navigation. I said, if he wanted, he could wait until following day, no, that was unfair. He was with me right on time despite my rural location. Spent a considerable amount of the evening to work on it. I was provided with a report, reassured, up and running immediately and running. EV is vastly evolving, but still a worry to newbie’s. I am on 3rd Hybrid/full electric. This has been the 3rd company (and local partner) I have used Mr Charger London Head Office were outstanding, so much so. I had to ask Finn, if there was an “insurance type protection” I could consider. I am deciding to subscribe to a one off subscription (very reasonable cost). The same way I would not ask a professional to correct a different type of professionals job, safety first, I have had outstanding work, speed and professionalism a literally “in a days work”. I was spending weeks waiting on the original person to fix, costing hundreds using public charging.
So impressed, I am getting another charge point fitted at a different property. Thank you Finn at MrCharger and Stephen, the engineer.
6 juli 2026
Omdöme utan inbjudan
Svar från Mrcharger
Thank you so much for taking the time to leave such a detailed and thoughtful review. We're delighted to hear that I was able to provide the support and reassurance you needed from your very first call, and that Stephen went the extra mile to get you back up and running so quickly, despite the distance to your property.
We understand how important it is to have a reliable EV charger, especially as EV technology continues to evolve, and we're pleased we could provide a prompt, professional service when you needed it most. It's fantastic to hear that our communication, response time, and workmanship gave you the confidence to choose our maintenance subscription and trust us with installing another charger at your second property.
We'll be sure to pass your kind words on to Stephen, He will be thrilled to know that he made such a positive difference.
Thank you again for choosing Mr Charger. We truly appreciate your support and look forward to helping you again in the future. Safe and happy charging! 🚗⚡
Many Thanks,
Finn
Brilliant service from Ayyappa and his…
Brilliant service from Ayyappa and his team. Very professional in all aspects from ordering to intallation. Very please with the service.
8 juli 2026
Svar från Mrcharger
Thank you for the 5 Star Review!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Svar från Mrcharger
Thank you so much for your fantastic 5 star review Mark!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
Top quality install
Really good installer, took time to understand how we wanted the cable routed and managed to get a really tidy route through the house.
3 juli 2026
Svar från Mrcharger
Thank you so much for your fantastic 5 star review Mohan!
We’re amazed to hear that you had such a positive experience, i will sure to pass this across to the team!
If you ever need any help in the future, we will always be here to support you.
Thanks again for choosing Mr Charger ⚡
Many Thanks,
Finn
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