Mr Car Mats Limited Omdömen 

718
TrustScore 3.5 av 5

3,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Abysmal from start to yet to finish. Ordered mats and they eventually turned up after almost 6 weeks. Got fobbed off with production issues. Complete waste of time trying to contact them. Mats arrive... Se mer

Betygsatt 1 av 5 stjärnor

Absolute shambles they take your money and you get nothing, no mats can't get in contact with them as every avenue does not work, AVOID

Betygsatt 5 av 5 stjärnor

Website was easy to negotiate for personalising my car mats. Slight delay in delivery but really pleased with quality of mats when they arrived.Rishika who I dealt with over email was brilliant in cha... Se mer

Betygsatt 5 av 5 stjärnor

Perfect fitting mats for my car. Exactly as described and pop into the mat holders without issue. Even got extra padding for the driver's heel.

Företagsinformation

  1. Bildelar

Skrivet av företaget

Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.


Kontaktuppgifter

3,5

Medel

TrustScore 3.5 av 5

718 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,5

Alla omdömen

(718)

65 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Happy with end result

Despite my previous review the customer services manager Varshita from mrcarmats contacted me and has offered to exchange my incorrect mats free of charge to fit my new car. As these mats are not standard but made to measure I am very pleased and now look forward to the issue finally being resolved.

28 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

If you want a reliable trust worthy

If you want a reliable trust worthy company please don’t use this one. Ordered my platinum mats on the 3rd June. Told ships within 5 days. Ordered went live on 5th June. Today 26th June still no mats. Attempted to call and email 40 plus times no answer. Email received 17th June from this company stating mats are now in production and will be shipped within 48 hours. No mats. Email received again with new shipping date. Still no mats. Paid via PayPal so now raised dispute through PayPal asking for my £99.99 back. Now all of a sudden emailed received finally admitting carpet not actually in stock. Can I wait until second week in July some 6 weeks after order. Then staff at this company asking me to withdraw my dispute through PayPal. NO I WONT. Do the decent thing and give me my money back immediately. Will never use this company again.

26 juni 2024
Omdöme utan inbjudan
Logotyp för Mr Car Mats Limited

Svar från Mr Car Mats Limited

Apologies the issue with your order Mike, this was due to as stock issue with the carpet hat you ordered that we were not made aware of.

Your order was refunded. Kindly update your review.

Betygsatt 3 av 5 stjärnor

Very poor Customer Service

Order the mats 4the June
Delivered on the 17 Jun 2024
doesn't fit my van, informed the customer services, still awaiting issue to be resolved,
customer services emails are bouncing back and no one answering the phone calls,
Now I have received new mats matter resolved took very long.

17 juni 2024
Omdöme utan inbjudan
Logotyp för Mr Car Mats Limited

Svar från Mr Car Mats Limited

Hi Harinder,

Your replacement mats with a free upgrade were shipped and you have confirmed that you are happy with the quality.

Thanks for taking the time to update your review.

Betygsatt 1 av 5 stjärnor

No Customer Services on they mistakes

I had no communication on when the Car Mats would arrive. I ordered 2 sets one for a Mercedes and the other on an MG. I order silver and black edging for Mercedes budget and red and black mid range. I received 1 set for the Mercedes but it turned up in yellow and black edging, not what I ordered but no sign of the other set. Phoned to ask when the other set will arrive and that they had sent me the wrong colour. I spoke with the owner, who said don't worry he will deal with it. I then got an email from The so-called Customer Service Manager to say "Thanks for the order, other set on its way. We don't have silver and black so keep the black & yellow ones!" No customer services!!! I sent the email to his Boss who said "Wow". I then received an email later that evening to say both sets are on their way. Received on Tuesday, 1 set just for the MG no sign of the silver and black ones for Mercedes. No holes or supplied holes with these mats! I have contacted them via the phone and via Miles the owner's WhatsApp but no response. So I have the wrong colour mats that I ordered for the Mercedes and no holes in my MG Mats. Still no response from this company.

14 juni 2024
Omdöme utan inbjudan
Logotyp för Mr Car Mats Limited

Svar från Mr Car Mats Limited

Hi Zoe i have reached out to you via email to ensure that your order issues have been resolved.

Betygsatt 1 av 5 stjärnor

Not worth the trouble

Ordered mats on25/05/24 since then I’ve had no response to emails,phone calls,voicemails or
“contact us” .There are lots of mat suppliers out there, go to one of them this company are the worsts I’ve encountered for a long time.I’m contacting my credit card company to get my money back

12 juni 2024
Omdöme utan inbjudan
Logotyp för Mr Car Mats Limited

Svar från Mr Car Mats Limited

We are sorry for the delay with the delivery of your order which was delivered in June: https://www.evri.com/track/parcel/H00USA0004404076/details

Please take two minutes to update your review. Thanks.

Betygsatt 1 av 5 stjärnor

Terrible service

Terrible service, product not arrived, no response to email enquiries or phone calls and no money returned.

23 maj 2024
Logotyp för Mr Car Mats Limited

Svar från Mr Car Mats Limited

Hi Sarah,

Apologies for the lack of replies to emails.

Your mats were delivered on 14th June.
https://www.evri.com/track/parcel/H04GPA0009072719/details
to PE14 0LH

PLEASE update your review. Thanks.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer