Abysmal from start to yet to finish. Ordered mats and they eventually turned up after almost 6 weeks. Got fobbed off with production issues. Complete waste of time trying to contact them. Mats arrive... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Absolute shambles they take your money and you get nothing, no mats can't get in contact with them as every avenue does not work, AVOID
Website was easy to negotiate for personalising my car mats. Slight delay in delivery but really pleased with quality of mats when they arrived.Rishika who I dealt with over email was brilliant in cha... Se mer
Perfect fitting mats for my car. Exactly as described and pop into the mat holders without issue. Even got extra padding for the driver's heel.
Företagsinformation
Skrivet av företaget
Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.
Kontaktuppgifter
The Genesis Centre, ST6 4BF, Stoke on Trent, Storbritannien
- 01782 751198
- sales@mrcarmats.co.uk
- mrcarmats.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We need a bit of patience
Mats have finally arrived taken 5 weeks , I believe they have had production issues and staffing problems. However there communication could be improved .
That said the mats are great and fit perfectly,
Many thanks Miles

Svar från Mr Car Mats Limited
No order number or confirmation…
No order number or confirmation received via email and no delivery of purchase. Tried to contact but practically impossible, contact number on website does not work and no ‘customer service rep’ ever answers the phone quoted on their website, live chat does not have option to speak to live agent
I wanted to order a set of…
I wanted to order a set of made-to-measure rubber mats to fit my(new to me) car. I find that generic mats tend to get tangled up with the pedals. Looking around online I thought that Mr. Car Mat's offerings presented the best value.
Have bought before and like last time…
Have bought before and like last time the quality and fit is excellent. There was a problem with the order processing, but Rishika was great in sorting it out. Very happy.
11 days still waiting AVOID AT ALL COST they cancelled my order after 16 days for no reason wasted my time.
FRAUD SITE AND FAKE REVIEWS
Ordered car mats been 11 days now and I can’t get through on the telephone number. Sent many emails and no positive reply’s only says wait. I don’t know why this company is behaving like this.
12 days still no reply
##AVOID MR CAR MATS## been 10 days and order still not made.
I am adding this review as I ordered car mats from here on 21/02 10th day today and still not been made I have chasing them every day 1 telephone number always goes to unavailable 2. Emails are going to some foreign place and just a sorry reply. 3 I spoke with someone once last week and he said he will check and cow straight back to me which he never did. Also I tiered of chasing them now I will just have to contract the bank if today the are not made. Thanks and I will further update on today’s news if there is any.
Scam - no fulfilment (Actually eventual fulfilment)
Placed an order for some basic mats. Paid. Received email confirmation. Nothing since. There is no contact number and the order number isn't accepted on the website tracking system. Scam - avoid at all costs. Reported to my bank as fraud.
Update.
22nd Jan order placed.
9th Feb I was emailed to say there was a technical problem hence me not being able to track my purchase.... Presume they saw this review! They asked me whether I still wanted the mats. I replied yes. Heard nothing back.
15th Feb - I chased and someone said they'd check. Nothing back.
19th Feb - I asked for a refund... no response.
24th Feb - mats turned up over a month after ordering.
Mini car mats and boot liner - not recommended.
I ordered Mini car mats and boot liner.
The car mats arrived ok but no boot liner and they could not supply one in the correct size and shape for my mini. So I got a refund.
The car mats had to live in the garage for two months due to their strong smell. I just put them in my relatively new car for 3 days and it now smells like I smoke 60 cigarettes a day. They will be thrown away.
Complete waste of money.I would not recommend.
Advertised a product they didn't have
Advertised a product they didn't have. Tool my money than tried to sell me something similar when I said I'd rather just have a refund that was ignored. I had no product posted out and had to go through my payment provider to secure a refund. Please avoid
Items as described
Items as described, quick order, friendly service.
Thanks

Svar från Mr Car Mats Limited
Great Morgan Plus Four (new model) mats
They made me some bespoke mats for my Morgan Plus Four ( post 2020 model) and they fit very well and look wonderful.
They had me create templates for the mats as they were bespoke, but it all worked brilliantly.

Svar från Mr Car Mats Limited
Car Mat Quality
Reliable delivery of quality products that look great in the car

Svar från Mr Car Mats Limited
Excellent service,good fast service…
Excellent service,good fast service Excellent communication top quality carpets,I've used this site before and will be back in the future

Svar från Mr Car Mats Limited
Good cancellation service
I found the ordering process easy, but expected that once the reg was entered, the dimensions would be known. However, I was asked to select from a couple of templates and then had to go and measure the floor area. As I didn't want to risk incorrect measurements (for a present), I cancelled. It is fair to say that the company tried very hard to help and refunded in full quickly after I canceled. That strikes me as a company that appears trustworthy.

Svar från Mr Car Mats Limited

Svar från Mr Car Mats Limited
Mats are a perfect fit
Mats are a perfect fit, love the red trim!
It makes the whole car look way smarter. Well worth the money if I needed more car mats I know where to come.

Svar från Mr Car Mats Limited
Excellent service
Excellent service. 7 day from order to delivery.
Pity the mats came in a clear covering showing the mats as now my husband knows what his christmas present is!!!!!
Fits perfectly

Svar från Mr Car Mats Limited
Delivered on time very professional…
Delivered on time very professional what I asked for

Svar från Mr Car Mats Limited
Mats were a perfect fit for my new MG. Would highly recommend.
Mats were a perfect fit for my new MG

Svar från Mr Car Mats Limited
Highly recommended
The mats are really great quality and just as good as the manufacturer own ones which would have been a lot more expensive
Also they were delivered on time as promised
I would recommend this company to anyone looking to purchase car mats

Svar från Mr Car Mats Limited
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