MPFunds is a Singapore-based company and a leading prop firm in Asia. I have been using them since June 2023. I was initially attracted to MPFunds due to its Singaporean roots and the high quality... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
MPFunds is one of the best propfirm I've been trading with. I managed to get funded account and received payouts several times with no problem at all. I would say that there are no hidden rules besi... Se mer
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1st, Swing Features is suit to my Trading Strategies, Can hold weekend and Close/Entry during high Impact News. Because, sometime i doesn't know when my pending order was triggered and Hopefully can a... Se mer
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Hi, MPfunds is a good propfirm. 👍🏼 There are just a few points I'd like to comment on. Minimum trading day would be better if you can reduce it just to 1-3 days, cause there doesn’t count... Se mer
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Företagsinformation
Skrivet av företaget
Established and headquartered in Singapore, MPFunds is Asia's 1st Modern Prop Firm, operating with the goal of identifying talented traders. Traders will need to undergo a 2-Phased MPFunds challenge to ultimately trade with simulated capital of up to US$400,000 and be eligible for rewards on their trading performance. On top of that, with our scale-up program, talented traders will have the opportunity to maximise their simulated capital allocation of up to US$1,000,000. Here at MPFunds, we believe in rewarding success. Our traders are entitled to receiving rewards equivalent to 80% of the profit generated on the demo account. To complement this, the reward timeline is swift, with traders able to request reward withdrawals as early as 7 business days. Unlike conventional firms, MPFunds also focuses on nurturing our traders with the 4Cs - Coaching, Courses, Counselling, and Customer Support, ensuring all traders are in a holistic trading environment. Take part in the MPFunds challenge and be rewarded for your trading talent today, built exclusively for those who dare to dream big in the trading world.
Kontaktuppgifter
1 Paya Lebar Link, #04-01 Paya Lebar Quarter, 408533, Singapore
- support@mpfunds.com
- mpfunds.com
3,9
Bra
139 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Predatory Stop loss and 600 POINTS GAP IN SL
So I passed both stages of 200k swing account and before receiving details of 200k funded account they shared an email with me with new terms associated with the mention of having mandatory stop loss and also no more risk that 2% per trade idea, my question is why these terms were not advised on website or before buying a 200k swing account ??
Secondly today my trades even after having SL, closed at a WHOPPING 600 POINTS (60PIPS) AWAY FROM MY SL ???? and that too today being a day when there is no major news event either.
I also tried contacting their customer care but an absolute class-less response from customer care with sarcastic responses. After Trust pilot I will be also mentioning about their wrong doing in detail on multiple other platforms as well !!
My questions are simple :
1) Mandatory SL AND 2% risk per trade .. these points were not advised before buying 200k swing account and neither were they advised anywhere on website !! WHY ?? this clearly points to intentional fraud.
2) Why did my trades close 600 points(60pips) away from my SL ?? when there is no major news event !! These intentional errors from company's have completely disheartened me that I invested my time and money in something which is a fraud and only wishes to see each and every trader fail badly.
21 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Dear Inderpreet Singh,
Thank you for sharing your concerns and experiences with MPFunds. We understand the frustration and disappointment you've expressed regarding the new trading terms and the trade execution issue you experienced. We take your feedback seriously and have conducted a thorough investigation to address your points.
Introduction of New Trading Terms:
The implementation of the mandatory stop loss and 2% risk per trade idea rule was a decision made to enhance risk management and protect both our traders and the firm. We acknowledge that these changes should have been communicated more clearly and well in advance, however, these rules were outlined and made accessible on our website, as well as on Discord.
Trade Execution Issue:
Regarding the trades that closed 600 points away from your set stop loss, our investigation indicates that this occurred during a sudden and unusual spike in the GBPJPY pair at 02:00:14 (UTC+0) on August 21st. This unusual spike was observed across various platforms and regulated brokers such as OANDA or even ICMarkets experienced the same, confirming it was a market-wide black swan event. During such spikes, trades may be closed at the next available price, which can sometimes be significantly different from the set stop loss. This is a standard risk associated with trading in highly volatile conditions, which can occur even during periods without major news announcements.
We have complied with an external investigation and provided all necessary data and screenshots, confirming that the price movement was genuine and impacted other brokers and trading platforms similarly. All other stop losses outside of the black swan events have closed around or better prices than your set price.
Customer Support Experience:
We are very concerned to hear about your experience with our customer service team. It is never our intention to provide anything less than respectful and helpful support. We will review this interaction to ensure that all our team members meet the high standards of professionalism and courtesy that we commit to our traders.
We sincerely apologise for any distress or inconvenience these issues may have caused. We are committed to making continuous improvements based on the feedback from our traders and will take this incident as an opportunity to enhance our services.
If you have any more questions or need further clarification, please do not hesitate to reach out directly.
Thank you for your patience and understanding.
Trade safe,
The MPFunds Team
Just my honest review (UPDATE)
As an long-time user of MPFUNDS, I feel compelled to share some significant concerns that have emerged over time, which have led me to question the firm's operations and ultimately, to recommend against its use.
Delayed Payout Process: Initially, MPFUNDS advertised a payout timeframe of 7 calendar days. However, over time, this timeline has been extended with the exclusion of weekends, and most recently, Fridays have also been excluded from the working days. This change means that payouts can now take up to 14 calendar days, far exceeding the originally promised 7 days. The firm justifies these delays as necessary for processing payouts more efficiently and improving staff work-life balance. While the latter is understandable, it is evident that these delays are more likely a strategy to manage cash flow. Additionally, traders must wait an additional 1-2 working days for payout confirmation (excluding the day of request), which further prolongs the process. If MPFUNDS had clearly communicated a 14-day payout period from the outset, this might not have been an issue. However, MPFUNDS is still advertising a 7-day payout while consistently failing to meet that expectation is misleading and raises concerns.
Unannounced 2% Risk Rule: A new 2% risk rule was introduced without prior notice, catching many traders off guard. I will not go into detail for this rule as many have already voiced out in the other reviews. This rule, which is not mentioned in the FAQs, has caused considerable frustration among users and has the potential to result in unexpected losses during the payout process.
Increased Slippage: Over the past year, I have observed a significant increase in slippage against traders. While MPFUNDS attributes this to "true market conditions," we all know how prop firms work. This pattern raises concerns about the fairness and transparency of the trading environment provided by the firm.
Lastly, although some are real, I do question the legitimacy of some 5 digit payout proofs.
Unless MPFUNDS makes significant improvements, I believe many traders will choose to leave the platform. With the current standard, I find it difficult to introduce MPFUNDS to my peers.
Edit: Payouts are now processed in 2-3 business days(excluding friday and weekends and also day of request)
Edit 2: well well well... Personally I do have multiple live accounts awaiting payout and I believe it is as good as gone. I truly hope Dean Wong can fairly compensate the traders, especially those from Thailand which he have clearly spent a lot of time marketing in, and also traders from countries with less purchasing power than us residing in SG. Happy Trading!
21 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Dear Jacksonh,
Thank you for taking the time to share your detailed feedback and concerns regarding your experiences with MPFunds. We take all feedback seriously as it helps us to continually evaluate and improve our operations.
Delayed Payout Process:
We understand your frustration with the changes in the payout timeframe. Initially, our goal was to process payouts within 7 calendar days. We acknowledge that better communication about these changes was needed and are committed to transparency in all future updates. Your feedback is crucial in guiding us to refine our communications and operations.
Unannounced 2% Risk Rule:
The 2% risk rule is designed to encourage prudent risk management among our traders. We apologise for any confusion caused by its introduction. This rule is indeed outlined in our FAQ section, and moving forward, we will ensure that all significant rule changes are announced more prominently and well in advance to provide our traders with ample time to adapt their strategies.
Increased Slippage:
Regarding your concerns about slippage, we assure you that MPFunds operates with integrity and aims to provide a trading environment that reflects true market conditions. Slippage can occur in any trading environment, especially during volatile market conditions, and is not something that we have direct control in.
Legitimacy of Payout Proofs:
We understand concerns regarding the authenticity of payout proofs. MPFunds is committed to transparency and honesty in all our operations, and all payout proofs shared by us or our traders are genuine. We welcome any form of formal investigation into our payouts, if necessary.
We are sorry to hear that these issues have marred your experience with us. We are continually working on improving our services and ensuring that our traders have a positive and fair trading experience. We value each trader's success and are committed to adjustments that will enhance our platform's reliability and transparency.
Thank you once again for your feedback. It is invaluable for our continuous improvement. Should you have any further concerns or need more detailed explanations, please do not hesitate to reach out.
Trade safe,
The MPFunds Team
บริการดีค่ะ…
บริการดีค่ะ ไม่เข้าใจขั้นตอนไหนถามซัพพอร์ตได้รับคำตอบรวดเร็วค่ะ ถอนเงินเร็วกว่าที่คิดไว้ค่ะ 2-3 ไม่รวมเสาร์อาทิตย์ โดยรวมประทับใจค่ะ
19 augusti 2024
Svar från MPFunds
Hi Sasi,
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with our service and the rapid response from our support team. We are committed to providing swift and efficient support to ensure that all traders receive the assistance they need promptly.
We are also pleased to hear that the withdrawal process was faster than you anticipated, and we look forward to continuing to serve you in the future.
Thank you again for choosing MPFunds, and we hope to continue supporting your trading journey.
Trade safe,
The MPFunds Team
So basically after 15 days I took to…
So basically after 15 days I took to pass ph1&ph2, and then waiting for another week to get my funded account, instead I got an email saying they not offering Thier services in my country and issued a refund.
The question is would they consider telling me before I took the challenge ?
The answer is that when I fail the account, it will be my fault and loss the fees, !
They simply made me more frustrated.
Also they have a processing problem as Thier way in issuing accounts takes forever.
Btw, I checked the restricted countries and mine was not there, that's why I bought a challenge
Please support don't answer this review
18 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi Ali Hamzah,
Thank you for bringing this matter to our attention, and we sincerely apologize for the inconvenience and frustration you've experienced. Your situation was indeed highly regrettable and not reflective of the level of service we strive to provide.
When you began the challenge, our intention was to offer our services inclusively, as your country was not listed under our restricted locations. Unfortunately, due to unforeseen regulatory changes and restrictions imposed by our banks and payment providers, we had to adjust our service areas quite suddenly. This was not a business decision but a regulatory necessity, which we had to comply with to continue operating responsibly.
We understand that this timing was far from ideal and that better communication would have significantly alleviated the situation. Please know that we are actively working to improve our processes to prevent such occurrences in the future and to communicate more effectively with our traders.
We truly value your effort and the time you invested in passing Phases 1 and 2, and we are deeply sorry that we were unable to proceed as initially planned. Thank you for your understanding, and again, we apologize for any disappointment caused.
Should you have any further questions or need additional support, please feel free to reach out to us directly. We're here to help and ensure that your concerns are addressed.
Thank you for your patience and understanding.
Trade safe,
The MPFunds Team
Good experience with this prop firm…
Good experience with this prop firm including trading conditions and customer support
15 augusti 2024
Svar från MPFunds
Hi Mak Hoong Bing,
Thank you for sharing your positive experience with MPFunds! We're thrilled to hear that the trading conditions and customer support have met your expectations. Our goal is to provide an optimal trading environment and responsive support to ensure a smooth and successful experience for all our traders.
We appreciate your feedback and look forward to continuing to serve you with excellence.
Trade safe,
The MPFunds Team
Good team managing the prop firm and…
Good team managing the prop firm and good feedback from their support
7 augusti 2024
Svar från MPFunds
Hi Aravenda,
Thank you for your positive feedback! We're delighted to hear that you appreciate the management and support from our team at MPFunds. Our staff is dedicated to providing excellent service and support to ensure all our traders have a beneficial and enjoyable trading experience.
We value your kind words and look forward to continuing to meet your expectations.
Trade safe,
The MPFunds Team
Real payout
7 augusti 2024
Svar från MPFunds
Hi Tharatorn,
Thank you for your succinct feedback! We're glad to hear that you've experienced the reliability of our payout process. Ensuring our traders receive their earnings efficiently and transparently is crucial for us at MPFunds.
We appreciate your affirmation and are here to continue providing a trustworthy and straightforward trading experience.
Trade safe,
The MPFunds Team
customer support doing well
14 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi Michael Bintoro,
Thank you for acknowledging the performance of our customer support team! We're pleased to hear that you've had a positive experience with our service. Our team is dedicated to providing timely and effective support to ensure all our traders have the assistance they need.
We appreciate your feedback and look forward to continuing to serve you well.
Trade safe,
The MPFunds Team
Excellent prop firm with good trading…
Excellent prop firm with good trading conditions. Most importantly, the pay out the traders on time!
12 augusti 2024
Svar från MPFunds
Hi Hyqal,
Thank you for your excellent review! We're thrilled to hear that you're satisfied with the trading conditions at MPFunds and, most importantly, that you appreciate our timely payouts. Ensuring that our traders receive their earnings promptly is a top priority for us, as we understand how important this aspect is to the trust and efficiency of our trading environment.
We're grateful for your positive feedback and look forward to continuing to provide you with reliable and supportive service.
Trade safe,
The MPFunds Team
Implement predatory HIDDEN rules
They implement new rules halfway only when you are successful (2% rule). This rule is extremely predatory and is extremely hard to trade, especially for those on swing accounts. Completely defeats the purpose of having the swing account option. 4 day business week and payout schedule is good for the team but extremely bad for traders. Beware. There are definitely better propfirms out there
12 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi Anonymous,
Thank you for sharing your concerns about your experience with the recent rule you encountered at MPFunds. We understand your frustration and would like to clarify that this rule is applied with reasonable discretion, not only upon a trader's success. The intent behind the 2% maximum risk rule is to discourage highly risky trades, which can border on gambling, such as "all or nothing" strategies. This policy is in place to promote sustainable trading practices that benefit both the trader and the firm over the long term.
We are continually reviewing feedback to ensure that our policies align with the best interests of our traders while maintaining the necessary risk controls to protect all parties involved.
Regarding the business week and payout schedule, we aim to balance the needs of our team with the expectations of our traders. We believe that a well-supported staff can provide better service, though we understand that the current setup may not be ideal for every trader. We are open to exploring how we can improve these aspects to better serve our trading community.
We strive to provide a stable and supportive platform for all our traders and appreciate your feedback as it helps us to improve. We are committed to being transparent and fair in our approach, ensuring that changes are communicated clearly and with ample notice.
Thank you for your candid feedback, and we hope to address these concerns in a way that restores your confidence in us.
Trade safe,
The MPFunds Team
Clear requirements and great customer service
Clear rules, nothing hidden from the trader. If you don't break any of the rules, you get to keep your account. Simple!
Customer service is also extremely quick to reply.
Overall a reliable prop firm.
12 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi,
Thank you for your positive feedback! We're glad to hear that you appreciate the clarity and transparency of our rules at MPFunds. Our aim is to ensure that all policies are straightforward and well-communicated, so traders like yourself can focus on trading without any surprises.
It's also great to know that you've had prompt responses from our customer service team. We strive to provide quick and effective support to assist our traders whenever needed.
Thank you for acknowledging MPFunds as a reliable prop firm. We value your trust and look forward to continuing to support your trading journey.
Trade safe,
The MPFunds Team
Reliable and fast customer service
8 augusti 2024
Svar från MPFunds
Hi Alvin,
Thank you for your feedback! We're delighted to hear that you find our customer service reliable and fast. Our team is dedicated to providing prompt and effective support to ensure a smooth trading experience for all our clients.
We appreciate your positive review and look forward to continuing to offer you excellent service.
Trade safe,
The MPFunds Team
Great experience with MP funds
8 augusti 2024
Svar från MPFunds
Hi Moez,
Thank you for sharing your great experience with MPFunds! We're thrilled to hear that you're enjoying your journey with us. We strive to provide an excellent service that meets the expectations of our traders, and your feedback is a wonderful affirmation of our efforts.
We appreciate your support and look forward to continuing to serve you with the same level of excellence.
Trade safe,
The MPFunds Team
Honest Review of MPFunds Prop Firm
Honest Review of MPFunds Prop Firm
First and foremost, my experience with MPFunds has been far from satisfactory. Here’s why:
1) Minimum Trading Days Requirement:
MPFunds requires a minimum of 5 trading days for both Phase 1 and Phase 2. This is the longest I’ve encountered among any prop firms. After meeting the minimum trading days, you’re forced to wait an additional 1-2 business days to receive your Phase 2 account. And note, their business days are Monday to Thursday only, which is incredibly inconvenient.
2) Unannounced Rule Changes:
After passing Phase 2, they introduced a new rule for Phase 3: "Implementation of 2% Maximum Risk (PHASE 3 ONLY)." This rule, which restricts you to a 2% risk per “trade idea” based on the initial account balance, was never mentioned in their FAQ or any documentation prior to this stage. It’s absurd to spring such a significant rule change at this point—especially when the firm already has daily drawdown and maximum drawdown limits in place. It makes you question the entire purpose of these existing drawdown rules.
3) Misleading Payout Terms:
MPFunds states that their payout system operates on a "7 business day" cycle. However, since Fridays are excluded from this count. This means that “7 business days” can translate into a minimum of 8 and up to 10 calendar days. They defend this by claiming it’s standard across the industry, but I find it misleading. A more honest representation would be to label it as a 10 calendar day payout process.
4) Poor Customer Support:
I had questions about the "2% Maximum Risk (PHASE 3 ONLY)" rule due to its confusing conditions, which seem designed to trip you up and lead to breaches. When I reached out to their Discord channel and emailed them for clarification, I was met with generic, unsatisfactory responses. Even when I provided examples and screenshots of my trades, they failed to address my concerns meaningfully.
Conclusion:
In summary, this prop firm is simply absurd. The lengthy and convoluted processes, unexpected rule changes, misleading payout terms, and subpar customer support make MPFunds a prop firm I cannot recommend for now.
9 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi Aire Sidek,
Thank you for taking the time to provide a detailed review of your experience with MPFunds. We are sorry to hear that your experience has been far from satisfactory, and we appreciate your honest feedback as it is crucial for us to understand and address our traders' concerns.
1. Minimum Trading Days Requirement:
We understand your concerns regarding the duration of the trading days and the waiting period for account transition. We want to clarify that the structure of our trading days and the waiting period have been in place since our launch. The additional 1-2 business days is not a delay, but is necessary to allow our team sufficient time to thoroughly review accounts and trades, ensuring that all conditions are met fairly and accurately. Additionally, our decision to limit official business days to Monday through Thursday is part of our company policy designed to provide a healthy work-life balance for our staff, which we believe is crucial for maintaining the high standards of service and support our traders expect from us.
2. Unannounced Rule Changes:
We understand and empathise with your frustration on this rule. As it is not applied to all traders, this rule only affects those who constantly excessively risks their account limits on single trade ideas. The purpose of drawdown rules are to manage the capital on the account. It is however, unwise and difficult to effectively manage it when drawdown rules are being taken advantage of by risking, for example, 5% in a single trade idea. The limits are there to promote healthy, risk-managed trading behaviour, rather than taking potentially risky positions by placing it all in one trade. This in turn not only helps the trader to trade responsibly, but also us as a firm to manage risk appropriately.
3. Misleading Payout Terms:
We hear where you are coming from regarding the payout duration, and we apologise if our schedule did not meet your expectations. This is a decision made that is for our administrative team to better process payouts after a thorough review of all the trades taken on the account.
4. Poor Customer Support:
We take pride in servicing our customers and we want to make sure that all our traders are well taken care of. Upon checking your email history and Discord ticket transcripts, we found that all your queries were adequately attended to with sufficient information.
We value your insights on the necessity of our drawdown rules, which are indeed designed to encourage responsible trading and risk management. However, the additional rules in place for certain traders are there to protect both the trader, and the firm from any potential unnecessary losses and/or premature loss of the account.
We are committed to continuous improvement, and your detailed feedback is instrumental in helping us enhance our services. We hope to regain your trust and demonstrate our commitment to all our traders.
Thank you again for your feedback.
Trade safe,
The MPFunds Team
Svar från MPFunds
Hi Petchmuangchan,
Thank you for your positive feedback! We're delighted to hear that you find MPFunds easy to use and satisfying. Ensuring a straightforward and enjoyable experience for our traders is crucial for us.
We appreciate your support and look forward to continuing to provide you with a smooth and efficient trading environment.
Trade safe,
The MPFunds Team
good propfirm
Hi,
MPfunds is a good propfirm. 👍🏼
There are just a few points I'd like to comment on. Minimum trading day would be better if you can reduce it just to 1-3 days, cause there doesn’t count business days on Fridays(ang Sat, Sun). I just feel that after passing the test, the waiting time is quite long. and when purchasing a challenge, the receipts should be give via email or has it in dashboard immediately.
They provide good assistance when there are issues, and they respond to emails fairly quickly. Overall, though, it’s a very good propfirm.
Cheers!
8 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi,
Thank you for taking the time to share your thoughts and feedback on MPFunds. We're glad to hear that you find value in our services and appreciate our prompt assistance and responsiveness.
We understand your comments regarding the minimum trading days and the timing of receipt issuance. Please know that our policies are carefully considered and implemented with the best interests of both our traders and the firm in mind. We aim to ensure a fair and efficient trading environment that benefits everyone involved.
Regardless, we take your suggestions seriously and are always looking for ways to enhance our processes to improve the trading experience. Your feedback is invaluable as we continue to refine our operations.
Thank you again for your constructive insights and for recognising the strengths of our service. We are committed to continually improving and ensuring your experience with MPFunds is excellent.
Cheers and trade safe,
The MPFunds Team
อยากให้กฏเป็นแบบเดิมจะดีมาก
30 juli 2024
Svar från MPFunds
Hi Rungtip,
Thank you for sharing your feedback. We understand that changes to our rules can take some adjustment, and we appreciate hearing your preference for the previous format. We strive to evolve our policies to balance the needs of all our traders while maintaining a fair and effective trading environment.
We value your input as it helps us consider various perspectives when planning future updates. Please feel free to elaborate on specific aspects of the previous rules that you found more beneficial, as this could guide us in making improvements.
Thank you for your continued engagement, and we're here to support your trading journey.
Trade safe,
The MPFunds Team
Great and fast support.
6 augusti 2024
Omdöme utan inbjudan
Svar från MPFunds
Hi Kamel,
Thank you for your feedback! We're thrilled to hear that you've experienced great and fast support from our team. Prompt and effective customer service is a priority for us, and it's wonderful to know that we're meeting your expectations.
We appreciate your positive review and look forward to continuing to provide you with excellent support.
Trade safe,
The MPFunds Team
Svar från MPFunds
Hi Bob,
Thank you for your positive feedback! We're delighted to hear that you're pleased with our fast payout process and the quality of our customer support. Ensuring efficient and friendly service is essential for us, and it's great to know that our efforts are making a difference in your trading experience.
We appreciate your support and look forward to continuing to provide you with excellent service.
Trade safe,
The MPFunds Team
Svar från MPFunds
Hi Tiarma Pakpahan,
Thank you for sharing your positive experience with MPFunds! We're glad to hear that you're satisfied with our customer service and that you've successfully received your first payout. Ensuring a smooth and supportive experience for our traders is a top priority, and it's rewarding to know we're meeting your expectations.
We appreciate your feedback and look forward to continuing to provide excellent service and support as you progress in your trading journey.
Trade safe,
The MPFunds Team
Detta är Trustpilot
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