Moving internet Omdömen 

676
TrustScore 4.5 av 5

4,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Did exactly what we wanted but at a price of £230 for 7 weeks.... We tried hotspots - and other wifi sharing but we needed the wifi plug in router. It worked well enough while we waited for Sky to... Se mer

Betygsatt 5 av 5 stjärnor

I needed to use this in an emergency after my Virgin Media broadband went down with an estimated fix date of 10 days. Ordered at 9pm on a Tuesday to arrive on the Thursday; arrived 11.00am on the Thu... Se mer

Betygsatt 5 av 5 stjärnor

Exceptional, if everything in life was as easy as MovingInternet, it would be amazing. Very helpful, easy to return and honestly it is just plug it in, incredible simple. Thank you will use again if I... Se mer

Betygsatt 1 av 5 stjärnor

I would love to give a good review as it did arrive promptly and functioned as needing. However, I could never recommend the company to anyone. Do not order if you cannot get to a post offic... Se mer

Företaget har svarat

Företagsinformation

  1. Internetleverantör

Skrivet av företaget

Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

676 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(676)

79 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great!

Absolute lifesaver! We moved house and there was a delay in setting up our Internet. This was a brilliant option for the week and meant we all remained online. Easy to use and great service.

10 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent

Excellent. Needed to extend hire a few times, very easy and good value for money.

15 juli 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service! Used temporarily when I moved house, device arrived on time, so easy to set up and use and signal was really good! Easy returns process, would 100% recommend and would use again if needed :)

11 juli 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Easy to use when between contracts.

Easy to use when between contracts.
The only downside is it uses mobile network.
The Henley regatta was on in my town, so the mobile network was overloaded at times during the day. This affected the service. Apart from that, very easy to use.

22 juli 2024
Betygsatt 5 av 5 stjärnor

Will definitely use for every move!

Really quick to arrange and the WiFi kept me working from home for two weeks while our permanent Internet was being sorted. As is often the case, the Internet company messed around and delayed our activation date a few times, so being able to extend the hire period with a quick email to MovingInternet was really really helpful during a stressful time. The deposit came back really quickly as well. No notes!

28 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Time I will never get back

The internet service was so bad that it couldn’t register on a speed test
kept trying for a couple of weeks but no good
I wasted hours trying to contact the non existent customer service
I frustrated called another company located in the same building to see if they new if MI were still in business
Eventually gave up and returned the equipment
Top tip if you are going to try MI pay for the minimum and see if it works for you
I paid for two months thinking NOTTING HILL would be ok
try calling customer support before you commit would be my advice
moving internet are probably not made aware of any issues because there are no staff to answer the phone

5 juli 2024
Logotyp för Moving internet

Svar från Moving internet

Hello Simon,
Thank you for providing us with your feedback. We sincerely
apologise for any inconvenience experienced.

I have searched through our customer service support inbox as part of the investigation, and I can see our customer service team had not been contacted for support regarding speed challenges during the hire. However, we take such matters seriously, and we appreciate your input.

In situations where there is a local/regional telecom mast
issue affecting the local area where a device is being used, our standard
procedure involves cross-checking coverage from other data providers we work with. If an alternative network is available and is not experiencing technical issues, we quickly arrange for a replacement device.

Unfortunately, we were not made aware, so we were unable
to investigate the issue during your hiring period. Sorry for any inconvenience experienced.


Kind Regards
Moving Internet

Betygsatt 5 av 5 stjärnor

Overall really happy, great service .

As a temporary solution the process was easy, internet was pretty good with regards to download speed, extending the service simple with delivery and return really straight forward at no additional cost.
Some may grumble at the cost which isn’t cheap compared to normal internet cost, but as a temporary solution this was spot on.
Thanks Guys.

11 juli 2024
Betygsatt 5 av 5 stjärnor

No idea why all wifi isn't as easy as this was

This device was great! Really quick and easy to use - you just plug it in and it works straight away. No idea why all wifi boxes aren't set up like this!

The signal was strong enough to wfh and it's easily transportable from room to room if needed.

1 juli 2024
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Generally excellent

Generally excellent. Even better if the supplied router had useable network socket. Its wi-fi performance was good as was the administrative side of the rental. Definitely recommended.

19 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The service was great

The service was great, arrived on time, easy to use,
Gave us WiFi after moving house until our service was reconnected. Returned easily and deposit refunded quickly.

22 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Moving Internet solved a critical need…

Moving Internet plugged a critical need that will be familiar to anyone navigating the gap between moving into a property and wired broadband installation. The router arrived earlier than anticipated and started working straight away with a very simple setup. Speeds are of course contingent on local cell signal strength, but we found that it was generally adequate for moderate home working usage (including video calls) and streaming.

Device return was easy too - just find a padded envelope, stick the return label on, and put it in a parcel postbox (the plug on the power lead is a bit too big for a standard letterbox).

Overall, a very useful service that solved a pressing problem.

14 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very simple service

Very simple service. Easy to setup & connect to and download speeds were fantastic. Had 3 kids gaming & 2 tv’s streaming Netflix all simultaneously with no issues.

Would highly recommend.

21 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service to get you online…

Excellent service to get you online temporarily. The router arrived on time, worked when plugged in without complications. If you're moving house and need to get online before being connected to your supplier, I would definitely recommend Moving Internet.

8 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quick and simple.

Router arrived fast and was easy to set up, worked a lot better than i thought. Was great to tie us over until our internet installation date. Would definitely use again and would 100% recommend.

26 juni 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

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