Did exactly what we wanted but at a price of £230 for 7 weeks.... We tried hotspots - and other wifi sharing but we needed the wifi plug in router. It worked well enough while we waited for Sky to... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I needed to use this in an emergency after my Virgin Media broadband went down with an estimated fix date of 10 days. Ordered at 9pm on a Tuesday to arrive on the Thursday; arrived 11.00am on the Thu... Se mer
Exceptional, if everything in life was as easy as MovingInternet, it would be amazing. Very helpful, easy to return and honestly it is just plug it in, incredible simple. Thank you will use again if I... Se mer
I would love to give a good review as it did arrive promptly and functioned as needing. However, I could never recommend the company to anyone. Do not order if you cannot get to a post offic... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.
Kontaktuppgifter
20-22 Wenlock road, n1 7GU, London, Storbritannien
- info@movinginternet.co.uk
- movinginternet.co.uk
4,4
Utmärkt
676 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exactly as described - very convenient
Exactly as described - next day delivery, literally just plug in and go, and was a strong enough signal to do everything I needed (work from home, stream TVs, smartphone use). Posted back at end and deposit refunded next day.
10 augusti 2025
Omdöme utan inbjudan
Great service
Great service, quick delivery and quick refund on the deposit!
Would 10000% recommend
25 juli 2025
Omdöme utan inbjudan
This was a really essential stopgap for…
This was a really essential stopgap for a week for us when we moved house. Although we aren't in a brilliant area for phone signal the Internet was strong enough to stream Nexflix and work from home. Great service and easy return. Recommended.
9 juli 2025
Omdöme utan inbjudan
Great service!
I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really
17 juli 2025
VERY TERRIBLE EXPERIENCE
VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!
9 juli 2025
Omdöme utan inbjudan
Svar från Moving internet
Hello HJ.G
I have looked into this and I have searched through our customer service support inbox. Unfortunately, I haven't been able to find any order under your name on our system or in our customer service inbox.
I requested through Trustpilot for details of the hire so that I can investigate the order but Trustpilot notified me after 4 days that you still hadn't provided the order details I requested for through Trustpilot, so I was unable to investigate it.
Delayed delivery of a device can occur for various reasons such as (but not limited to), if your address is inaccessible which means the delivery man/woman wouldn't be able to get inside a compound or into a building that has multiple flats in it (due to no one answering the bell)" or if no one is available to sign for the device upon delivery then a leaflet would be passed through the door with instructions for collecting it from your local delivery office. Also, the tracking details for the package is normally sent automatically to customers within 1-5 hours after the package has been dispatched to enable them track the delivery of the device.
There are a number of external factors that can affect the speed. Hence, reaching out to us by replying your hire confirmation email to notify us of speed issues being experienced would have meant the team would investigate the issue to first identify the cause and see if it can be resolved remotely. Else, if one of the other data providers we use has a better speed at that location, a replacement device could then be dispatched.
Unfortunately, I haven't been able to find any order under your name on our system, so I've been unable to investigate the issue described in your feedback"
We apologise for any inconvenience experienced.
Kind regard
Movinginternet.co.uk
Svar från Moving internet
Hi Petar,
Thanks for taking the time to give us your feedback. We apologise for any inconvenience experienced.
This has been looked into. I've searched our customer service inbox, and can see the customer service team had not been contacted for support regarding speed challenges during the hire.
In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.
Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.
Sorry for any inconvenience experienced.
Kind Regards
Movinginternet.co.uk
Really speedy service and was delivered…
Really speedy service and was delivered on time. Easy to use and set up, just plug and play really. Not the fastest connection and is probably 3G connection. But when you have just moved into a new house, it’s better than nothing, so would use again if I had to.
8 juni 2025
Omdöme utan inbjudan
Absolutely great service
Absolutely great service! Product was fantastic and performed very well. Would highly recommend this company to everyone! 5*****
6 juni 2025
Basic but effective
Quick delivery, easy to set up and use and simple return and refund of deposit
It’s a great solution for a situation like ours moving into a new house but important to understand it won’t allow a busy house to stream, game, work etc
29 maj 2025
Omdöme utan inbjudan
internet worked like a dream
internet worked like a dream. easy to set up and the order and returns process was super quick and easy. A great temporary solution
31 maj 2025
Omdöme utan inbjudan
Came dead on time and had a great signal
Came dead on time and had a great signal
3 maj 2025
Omdöme utan inbjudan
Fantastic service
I would give 5 stars for the fact that this service merely exist. Besides the fantastic and quick customer representative response, delivery and follow up
30 april 2025
Internet speed was good for our travel…
Internet speed was good for our travel to lake district. Timely response from customer support for any questions. Overall satisfied support.
19 april 2025
Omdöme utan inbjudan
Emergency GCSE hire due to move
Hired this service for my daughter to revise for her GCSEs. This internet had a reported speed of 1.51mbps and failed to work.
No refund offered, but they offered to extend a service that did not work.
I hired the device Friday to Friday and posted it next working day (Monday) as post offices are not open on Saturdays where I am....and they charge me late fee.
Dont waste your time or money on this company.
Poor service, and money grabbers!
7 april 2025
Omdöme utan inbjudan
Svar från Moving internet
Hello Nina,
Thank you for providing us with your feedback. We sincerely apologise for any inconvenience experienced.
This has been looked into, and I can see that you contacted us regarding experiencing slow speeds 3 days into your hire, and a customer service team member replied to that email explaining that this could be due to the local telecom mast serving the local area (for the data network assigned to you) being repaired by the data provider and a screenshot from the network provider was sent to you showing there was a sudden issue with your location. The customer service representative had recommended sending a replacement device running on a different network, but you had turned down the offer.
I can also see the free trackable return postage label (included in the package) which you used in posting the device back, shows you posted the device back 3 days after your hire ended. I can see from the support thread that you had told the customer service team the reason you posted the device back 3 days after your end of hire period was because you had travelled and returned over the weekend (which appears different from the feedback posted above). Also, I can see all the post offices around your address are open on Saturdays 09:00 am - 12:00 pm
Kind Regards
Moving internet
Great service
Great service, next day delivery, worked well to be able to keep me working from home!
Deposit returned quickly.
Thanks again
13 april 2025
Received the device on time as…
Received the device on time as arranged. There were no issues with using the internet, and the speed of broadband was fairly good. Good support from the company.
13 april 2025
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.