The staff were curtious and professional, we dealt with Alex. The buying process didn't feel rushed. We knew the brand and model of car we were after and when we rang and booked the test drive the pe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was taken care of as soon as I entered by professional caring staff who were very helpful and patient with me and provided me with everything I wanted to know and put me at ease by not rushing me wi... Se mer
Företaget har svarat
Excellent customer service, full service 4 year old high spec car purchased at 7k less than main dealer offer. Also gave me same trade-in price main dealer offered against 1 year younger car costing 7... Se mer
Företaget har svarat
First encounter was helpful and polite but as soon as i put a deposit down seemed to be shipped around. Turned up for my car that was orginally scheduled for pickup on saturday. To be told it change... Se mer
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
Swansea Enterprise Park, Samlet Road, SA7 9AG, Swansea, Wales, Storbritannien
- 01792 620927
Over 1000 new cars every week
4,6
Utmärkt
865 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service
Excellent customer service. Very easy to purchase our new vehicle and finance. Our second car from Motorpoint and won’t be our last!
4 maj 2026
Svar från Motorpoint - Swansea
We appreciate your review and are so glad that you found it easy to purchase your vehicle and finance. We're delighted to hear you enjoyed our customer service!
Thank you
Motorpoint
Excellent service
Fast , efficient, knowledgeable, personal. Can’t fault the service at all ⭐️
6 maj 2026
Svar från Motorpoint - Swansea
We appreciate you taking the time to leave us a review. We're happy to hear you received fast, efficient, and personal service. Thank you.
Thank you
Motorpoint
Svar från Motorpoint - Swansea
We're happy you were pleased with our customer service and prices. Thanks for letting us know about your experience.
Thank you
Motorpoint
Svar från Motorpoint - Swansea
Hi Gary, thank you for taking the time to leave your review and feedback.
Easy and very helpful.
Easy and very helpful.
Our salesman Joe was brilliant couldn’t do enough to help and make sure everything was as we wanted. No pressure to buy even told us to go away and see if we could beat the price for the car we wanted.
Communication was very good.
Handover was fine Rhys was very helpful.
Only downside was handover took 2.5hrs even though we were booked in.
I would definitely recommend motorpoint Swansea.
28 april 2026
Svar från Motorpoint - Swansea
We're happy to hear that our staff were helpful and accommodating, ensuring everything was as you wanted with no pressure to buy. We appreciate your feedback regarding the handover time. We appreciate your recommendation.
Thank you
Motorpoint
Bought a car with major fault
Bought a car, engine seized after 34 days, Motorpoint have not helped one bit. Insurance are dragging their heels making a decision on my claim. This is noteworthy since the terms and conditions of the warranty state “We will not accept any claim where the repair has not started within 14 days of the relevant fault being reported to us.”
Warranty/ insurance people were given the necessary information to make an assessment on Wednesday 22nd April. No progress has been made to date (May 1at), despite being assured many time by Motorpoint and spectrum that a decision will be forthcoming.
I am now out of pocket too, since I have had to hire a car for a holiday before the insurance decision, meaning I wont be eligible to claim the advertised £30 a day car hire contribution.
Crucially, I have no car. I live alone in a rural area so this is catastrophic. No sign of any resolution any time soon.
Buyer beware.
18 april 2026
Svar från Motorpoint - Swansea
Hi Angharad, we are sorry to hear of your experience, and we are actively supporting your claim with the warranty team to push for an outcome. As we have already discussed, the 14 day rule within the terms and conditions will not come into affect with your current claim as this is currently sate with our warranty team.
I am sorry to hear that you have had to hire a courtesy car, as this has not been mentioned directly. Please do keep hold of all invoices and once we have a resolution this can be reviewed for you.
I will continue to escalate this with our warranty team after the bank holiday and push for a resolution as soon as possible.
Top sales man
Tristan the sales person was very patient with myself went through every detail. Very understanding , he should be promoted very nice man
20 april 2026
Svar från Motorpoint - Swansea
We appreciate you sharing your experience. We're happy to hear that our sales team member was patient, understanding, and thorough. Thank you for the positive feedback!
Thank you
Motorpoint
Very helpful sales assistant couldnt do…
Very helpful sales assistant couldnt do enough to help
23 april 2026
Svar från Motorpoint - Swansea
We're glad the sales assistant was so helpful and provided such great support. Thank you for your positive feedback; we appreciate it.
Thank you
Motorpoint
The vehicles great condition…but tyre kit missing
The vehicles were in great condition although tyre sealant tool kit was missing from the BMW a cheap inadequate Temu type and quality replacement was offered . I was very dissapointed as the car was only 6 months old and not a cheap budget model I paid for a car complete with its tool inventory the staff were helpful and professional the purchase process was painless when buying We have purchased from Motorpoint previously and found the company well suited our requirements but this time the lack of a correct spare tyre repair kit and a Temu quality replacement and lack of customer service support on the issue left me very dissapointed with Motorpoint
20 april 2026
Svar från Motorpoint - Swansea
We appreciate your continued business and are happy to hear that our vehicles met your expectations. We're glad that our staff were helpful and professional, and the purchase process was painless.
Thank you
Motorpoint
Very efficient service from order to…
Very efficient service from order to collection great customer service
22 april 2026
Svar från Motorpoint - Swansea
We appreciate you taking the time to leave us a review. We are so pleased to hear you were happy with our efficient service.
Thank you
Motorpoint
Very happy with the service and staff …
Very happy with the service and staff and the quality
20 april 2026
Svar från Motorpoint - Swansea
We appreciate you sharing! We're so glad you're happy with our quality of service and staff.
Thank you
Motorpoint
popped in to have a look at some cars…
I popped in to have a look at some cars and saw a few I liked on the website, Callum greeted me and was very friendly and professional from start to finish. No hard sell just very patient and answered all of my questions well. Thank you, would definitely recommend
4 april 2026
Svar från Motorpoint - Swansea
We're delighted to hear that you found our team member friendly and professional! We aim to provide a patient, informative experience without pressure. Thank you for recommending us!
Thank you
Motorpoint
A few teething issues with the car
A few teething issues with the car. But sorted out by Claire and Sophie (Newport) which i want to thank for their support in dealing with these and being very understanding. Thank you also for Tom (Newport) and Elliot. Overall happy with the car. Thank you again. Definitely buy from them in the future.
20 april 2026
Omdöme utan inbjudan
Svar från Motorpoint - Swansea
We appreciate your positive feedback and are so glad to hear that you are happy with your car. We will pass on your kind words to the team for their support and understanding. Thank you again.
Thank you
Motorpoint
Excellent service
You get free drinks good service and they don’t bother you constantly but if you need anything there very helpful and determined to help you with exactly what you need. Joe in sales was very helpful and honest and was brilliant
19 april 2026
Omdöme utan inbjudan
Svar från Motorpoint - Swansea
We appreciate your feedback and are happy to hear that you enjoyed the refreshments and attentive service. It's great to know that our sales team was helpful and honest. Thank you.
Thank you
Motorpoint
Found a car in our price range
Found a car in our price range although had to pay to have it transferred from another area
17 april 2026
Svar från Motorpoint - Swansea
We're happy to hear that you found a car in your price range. We appreciate your feedback regarding the transfer fee. Thank you!
Thank you
Motorpoint
Damage to paint work
Damage to paint work, don't notice until I got car home and rain stopped. Returned to motorpoint Swansea and they said to take it up with an mg dealer. Very disappointed.
15 april 2026
Svar från Motorpoint - Swansea
We're sorry to hear about the paint damage and the advice received. We appreciate your feedback and will look into this to see how we can improve our service.
Thank you
Motorpoint
Great place to buy and part exchange
Very happy with service and politeness of staff, most important no pressure salesmanship. Very easy to buy and sell car. My wife has also had a great experience at Swansea motorpoint buying and selling her car.
12 april 2026
Svar från Motorpoint - Swansea
We appreciate you sharing your feedback! We're happy to hear that you were pleased with our service and the staff's politeness, especially our no-pressure approach. We're also glad your wife had a great experience.
Thank you
Motorpoint
No sales pressure
No sales pressure, just very helpful and knowledgeable advice . Competitive price and quality vehicles.
13 april 2026
Svar från Motorpoint - Swansea
We appreciate you sharing your experience! We're happy to hear you received helpful advice without sales pressure and found competitive prices on quality vehicles.
Thank you
Motorpoint
Straightforward experience.
There was no pressure to buy and the salesman was very helpful.
Paying was quite an issue as not everyone, especially older people, use apps on phones. Many people do not even bank online.
I would recommend you to others.
3 april 2026
Svar från Motorpoint - Swansea
We appreciate you recommending us! We're happy the salesperson was helpful. We acknowledge your concerns regarding payment options and will consider ways to improve the process for those who don't use apps.
Thank you
Motorpoint
Detta är Trustpilot
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