Motorpoint - Sheffield Omdömen 

The fact that there was no pressure by the sales staff but they were very helpful when needed and the price was competitive making the overall deal very good.

We was greeted by a salesperson who had lots of knowledge about the cars we were looking at.
He gave us the keys and just left us to it in a good way.
No following us or rushing us.
Me and my wife felt relaxed through the whole process with no pressure on us at all.
Thank you again gianluca for all your help and service.

A very good and easy Experience

Very good service and price and staff was very helpful

I was looked after very well by the staff .the car was presented clean and surprisingly a full petrol tank .i will def be back when i need another car ,,and the car was very well priced ,plus a decent part exchange price

Car looks great but few issues that definitely should have been noticed and repaired that are causing me some stress and a load of messing about to get rectified would defo rate the buying experience as great and the variety available but the aftercare and value assurances I’d have to think twice about buying again

Great staff all went smoothly Helena was very helpful and made everything easy for me

Everyone we came into contact with were friendly, helpful and knowledgeable and made sure we were completely happy before we left in our new car. Would happily recommend to anyone

George who met with us made the purchase of the car quite detailed in getting the documents agreed and signed giving a full
account I what the purchase entailed.

Motorpoint provided me excellent service and found me the best in my budget that suited my needs. It felt like everyone was there to support eachother and it made the car buying experience seamless and easy!

Motorpoint are not pushy or over bearing and genuinely want to help you get the car at a value for money price.
They also offer a comprehensive support packages which may or may not be what you need but they do listen
Hand over is a pleasant experience and honesty from head off is helpful when you have had chance to study your package overall really good thank you Motorpoint.

Very disappointed with my experience.

I purchased my Honda Civic from Motorpoint on 30 April 2026 and paid £1,249 for an extended warranty. I subsequently discovered an issue concerning the manufacturer’s wet-belt maintenance requirement and raised this with Motorpoint.

More importantly, I did not receive the full extended-warranty information when I purchased the vehicle. On 2 June I had to contact Motorpoint specifically to ask how the warranty worked because I had received no information explaining it. I was subsequently sent a one-page document containing telephone numbers and a reference to the terms and conditions, rather than the full warranty documentation.

Motorpoint has now rejected my complaint and is relying on the 30-day cancellation period, despite the fact that I had not been provided with the warranty information I needed to understand the product and its cancellation terms.

I have been told that any refund enquiry should now be directed to the warranty administrator, while Motorpoint has also said it will not enter into further correspondence with me. I am therefore pursuing the matter through the appropriate complaints/ADR process.
At this stage, I cannot recommend
Motorpoint based on my experience.

Very disappointed with my experience.

I purchased my Honda Civic from Motorpoint on 30 April 2026 and paid £1,249 for an extended warranty. I subsequently discovered an issue concerning the manufacturer’s wet-belt maintenance requirement and raised this with Motorpoint.

More importantly, I did not receive the full extended-warranty information when I purchased the vehicle. On 2 June I had to contact Motorpoint specifically to ask how the warranty worked because I had received no information explaining it. I was subsequently sent a one-page document containing telephone numbers and a reference to the terms and conditions, rather than the full warranty documentation.

Motorpoint has now rejected my complaint and is relying on the 30-day cancellation period, despite the fact that I had not been provided with the warranty information I needed to understand the product and its cancellation terms.

I have been told that any refund enquiry should now be directed to the warranty administrator, while Motorpoint has also said it will not enter into further correspondence with me. I am therefore pursuing the matter through the appropriate complaints/ADR process.
At this stage,

I cannot recommend Motorpoint based on my experience.

The company and the staff was amazing they was very helpful went I was looking at cars they did not once come up to me and ask me what iam Iooking for WHAT WAS VARY GOOD they just let you walk around and it was lovely went I pick a car went to see some one and adam was very nice and helpful cannt wish for a better service

Great service from start to finish. The member of staff who dealt with me was friendly, polite, efficient and knowledgeable. I was able to take the car for a spin without being accompanied and he suggested a really easy route for me to take. I was able to take the car home with me the same day however I opted to pick it up the following day. The collection process went smoothly and I would definitely visit again when looking to purchase my next car.

An easy process to buy with no pressurised selling. Great friendly staff and good selection of vehicles

Great cars and good atmosphere at motorpoint and they gave us a good price for our car
Both Mason Gayle and Adam Simpkins at the Sheffield branch were really professional both could'nt do enough for us
Adam an encyclopedia of knowledge on everything car related ....very entertaining !

The process was very easy & straight forward.
I saw the car I wanted on their website, but it was in a different location.
They got the vehicle brought across, I inspected it, had a test drive & bought it there & then.
The car was a fair price & they gave me a decent trade in price for my vehicle, so it was win win.
I have used Motorpoint in the past & they have always been honest & straight forward
Special mention to Mason & Gianluca who were professional & friendly

All professional

No pressure to buy a car whatsoever, we were left to view to vehicle and when we needed help the very friendly staff were not far away. A very pleasant experience to buying a newer used car.