Lauren Fuller at the Newport branch was amazing. I was so grateful for kindness she showed me whilst making a car choice, nothing was to much trouble. when it came to picking up the car i dealt with a... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Huge array of cars with all types available. The personal service we received from Marc Williams was second to none.
The whole experience of buying a new car was so easy at Motorpoint. The salesman (Owain) at Motorpoint was very welcoming yet professional, he gave us the keys and left us to look over the car with n... Se mer
Företaget har svarat
The whole experience was brilliant! I visited the Newport Motorpoint on a Saturday morning with a view to trading in my car for an electric vehicle. I was greeted by Michael who, at my request, s... Se mer
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Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
Queensway Meadow Industrial Estate, NP19 4SS, Newport, Gwent, Storbritannien
- 01633 739362
Over 1000 new cars every week
4,6
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
We had a good customer service…
We had a good customer service experience with Micheal who was our sales executive for the purchase.
4 juli 2026
Svar från Motorpoint - Newport
We appreciate you taking the time to share your experience! We're happy to hear that you had a good customer service experience with our Michael. We will pass your feedback on to the team!
Thank you
Motorpoint Newport
Excellent customer service and easy…
Excellent customer service and easy transition from selling to purchasing my new car
8 juli 2026
Svar från Motorpoint - Newport
We're so pleased to hear you experienced excellent customer service and found the process of selling and purchasing your new car to be an easy transition. We appreciate your feedback!
Thank you
Motorpoint Newport
Helpful staff
2 juli 2026
Svar från Motorpoint - Newport
Thank you very much for the 5* review and great comment!
Kind regards,
Motorpoint Newport
A simple and easy transaction
A simple and easy transaction. Very little detail discussed and cosmetic & wheel insurance added without my knowlege.
7 juli 2026
Svar från Motorpoint - Newport
We appreciate your feedback on the transaction. We are concerned to hear about the insurance - are you able to provide some information for us regarding this? NewportCustomerCare@motorpoint.co.uk
Thank you
Motorpoint Newport
Svar från Motorpoint - Newport
Thank you very much for the great feedback and 5* review - we appreciate it!
Kind regards,
Motorpoint Newport
Owain was amazing very professional and…
Owain was amazing very professional and made the experience very easy, just all very relaxed from start to finish, thank you!
27 juni 2026
Svar från Motorpoint - Newport
We're delighted to hear that your experience was professional and easy from start to finish with Owain! We appreciate your kind words and are so glad you felt relaxed throughout.
Thank you
Motorpoint Newport
Fantastic service from start to finish
Fantastic service from start to finish, from the first person we spoke to to the last.
1 juli 2026
Svar från Motorpoint - Newport
We're delighted to hear that you experienced fantastic service throughout your entire interaction with us. Thank you for sharing your positive feedback.
Thank you
Motorpoint Newport
Svar från Motorpoint - Newport
Thank you for your fantastic feedback! We are so pleased to hear that you received excellent service and would definitely recommend us.
Thank you
Motorpoint Newport
Bought Ford Eco car this month
Bought Ford Eco Sport car this month. Told it had been MOTd & Serviced in March. Took it back to Motorpoint Newport this week, due to the handbrake being faulty. Not even holding on flat road and definately not on hill near my house. DVLA would not be happy with this review. Please Motorpoint, check your vehicles more closely to avoid possible accidents. I will be collecting my car next Tuesday, after the braking system is more fully checked. The lady assisting me has been very helpful.
1 juli 2026
Svar från Motorpoint - Newport
We sincerely apologise for the issues you've experienced with the handbrake on your recently purchased vehicle. We understand your concern regarding safety and the inconvenience this has caused. We will pass this feedback along to the management and preparation team.
Thank you
Motorpoint Newport
so many cars to choose from
so many cars to choose from, paid a deposit, arranged to collect, everything went smoothly. all staff were very friendly and professional. every car in the car park were sparkling clean.
30 juni 2026
Svar från Motorpoint - Newport
We're so pleased to hear you had many cars to choose from, and that collecting your car went smoothly. It's fantastic to know our staff were friendly and professional, and that the cars were sparkling clean!
Thank you
Motorpoint Newport
Left alone to shop at ease
Greeted at the door by the sales reps and left to browse the stock in peace.
No credit checks to take the cars out for a test drive.
Good customer service.
Sales reps really know their stuff.
30 juni 2026
Svar från Motorpoint - Newport
We're delighted to hear you had such a positive experience with us. It's great to know you appreciated being able to browse at your leisure and found our sales representatives knowledgeable and helpful. We're also pleased that our test drive policy contributed to your satisfaction!
Thank you
Motorpoint Newport
First time at Motorpoint
This was our first experience of Motorpoint and it was great. From help finding the right car, arranging finance, and the final handover the whole experience was seamless.
It was also a pleasure dealing with Lauren who for a young lady was very knowledgeable, and made us feel at ease.
29 juni 2026
Svar från Motorpoint - Newport
We're so pleased to hear your first experience with us was great and seamless! It's wonderful that our Lauren was knowledgeable and made you feel at ease! We appreciate it.
Thank you
Motorpoint Newport
Rhys made the experience very easy and…
Rhys made the experience very easy and enjoyable. Great service!
22 juni 2026
Svar från Motorpoint - Newport
We appreciate your kind words! We are so pleased to hear that Rhys made your experience easy and enjoyable. Thank you for your feedback!
Thank you
Motorpoint Newport
No sign of cash after FOUR days
Went to the Newport centre Wales for about 12noon and they took away my car. After about 20 mins the gay came back and said the online valuation is correct and if you agree the money will be in the bank in just a few minutes. That was Friday and now its Tuesday and still no money despite a phone call, an app chat and 2 emails to Lewis the assistant manager. Feeling very ignored and worried its a 15k car and I need the cash. Issue resolved after 4 days, seems it was weekend banking issues.
26 juni 2026
Omdöme utan inbjudan
Svar från Motorpoint - Newport
Thank you for sharing your experience. I'm truly sorry to hear about the delay in receiving your payment and the frustration this has caused. I understand your concern, especially with a significant amount involved. We want to ensure this is resolved for you as quickly as possible - are you able to email your details to NewportCustomerCare@motorpoint.co.uk - we want to get this sorted for you as soon as possible! We are so sorry.
Thank you
Motorpoint Newport
From booking a test drive to purchasing a car an excellent service
I messaged through the website to book a test drive and was contacted by Owen who arranged a test drive at a time that was suitable for me. I contacted him again to change the time which was not a problem and the car was ready to test drive when I arrived. There was no pressure to buy the car and Owen was on hand to answer any questions my husband and I had. I was part exchanging my car and that went as smoothly as purchasing my new car. Excellent service from start to finish.
22 juni 2026
Svar från Motorpoint - Newport
We're so pleased to hear you had such an excellent experience from start to finish! It's wonderful that arranging and changing your test drive was easy, and that you felt no pressure during your visit. We are glad that Owen assisted you!
Thank you
Motorpoint Newport
Svar från Motorpoint - Newport
We appreciate you taking the time to leave us a review. We're so glad to hear that our team's helpfulness contributed to your pleasant shopping experience!
Thank you
Motorpoint Newport
GOT THERE EVENTUALLY
The initial contact was at times frustrating, dealing with different people.
Trying to move a vehicle was fairly easy when I asked if motorpoint wanted to sell the car.
The actual collection of the car in time allocation needs to be longer.
I spent the following three days on Utube finding things out that should have been explained at the dealership.
25 juni 2026
Svar från Motorpoint - Newport
We appreciate you sharing your feedback. We are sorry to hear about the frustrations you experienced with initial contacts and the collection process. We understand your concerns regarding the time allocated for collection and the need for more comprehensive explanations. Your insights are valuable as we continuously work to improve our services - so thankyou for this.
Thank you
Motorpoint Newport
Excellent advice and service
Chose a car on the day and picked it up a 2 days later
Excellent advice and excellent service
Thank you motorpoint
16 juni 2026
Svar från Motorpoint - Newport
We're so glad you had excellent advice and service, and that your car pickup was quick! Thank you so much for the feedback we appreciate it!
Happy Motoring!
Motorpoint Newport
Bought a BMW 1 series earlier from…
Bought a BMW 1 series earlier from Motorpoint from Edwin Ricci, a first class salesman who was a pleasure to deal with. The process was very quick and easy . His manager was also fantastic resolving a minor issue for me, no thanks to customer service!.
Many thanks Edwin and please also pass on my gratitude to your boss.
23 juni 2026
Omdöme utan inbjudan
Svar från Motorpoint - Newport
We're delighted to hear you had such a positive experience with Edwin! It's wonderful to know our team made your purchase quick and easy. We appreciate your kind words and look forward to assisting you again!
Happy Motoring!
Motorpoint Newport
Excellent customer service from Chris…
Excellent customer service from Chris Kettle. Very helpful and friendly
21 juni 2026
Svar från Motorpoint - Newport
We're delighted to hear Chris was very helpful and friendly. We appreciate your kind words!
Happy Motoring!
Motorpoint Newport
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