Motorpoint - Maidstone Omdömen 

Overall a good service . Slightly annoying that we completed all forms electronically and then still had to do on collection of vechicle due to some glitch.
Some minor faults / scratches were advised and these were not sorted by our collection date. Arrangement of another date for this to be carried out.

Chris at motorpoint in Maidstone could not do enough for us, giving us time to browse cars they had in stock with no pressure to sorting out a scratch on the bumper after we purchased a vehicle.

Very helpful staff and they did not push for a sale. Gave us plenty of time to test drive and look round car. Saw our car on the Monday and it was on our drive by Thursday.

Maidstone motorpoint experience was awesome!
All staff very personable. Izzy in particular was very easy to deal with. I sold my car and achieved very competitive valuation online that was honoured in full. Very efficient experience. The standards and atmosphere in the building is one of the best car dealer experiences i have had. Will definitely recommend this place for buying or selling.

Big thanks to Finn & Chris who helped us recently with a part ex & purchase of a new van. Very happy with the customer service provided, which has made us come back here. Highly recommend a visit.

We were greeted by Darcy Barton at the Maidstone branch when we went to enquire about a van that we were interested in buying. He was very helpful and answered any questions we had. He made the experience very pleasant and straightforward from start to finish and he was never pushy like many sales executives. He is a credit to your business.

The staff was very helpful

Very attentive sales person.
Listened and advised but was not pushy.
Good Access to vehicle for inspection and test drive.

Customer service was great but the whole thing was very time consuming.

We dealt with Ben in Birmingham and Izzy in Maidstone. Both were extremely personable and professional. They answered all our questions with courtesy and took care in ensuring we understood all the details of the transaction and handover process. The car was ready on time and valeted to a very highly standard. No complaints at all.

Helpful friendly staff who kept us informed throughout the purchase.
Good range of vehicles and they took the time to match our needs to available vehicles, including in other branches, to ensure best value. We did not feel pressured into a purchase.
Purchase itself was a smooth process which was helped by their evening opening hours for collection.
Would be happy to buy from there again.

Very nice person

Good experience all round.
Nice staff, great car, modern office area, no hard sell.

i thought everything went o.k. no problems at all
second time i have bought car from them, would
recommend them anytime

Comfortable, quick and reliable

We were assisted by Darcy who was great, really helpful without being pushy. Darcy explained everything from start to finish, he was a really good boy 😉 Thank you to Darcy and the team who were all so friendly. Would highly recommend motorpoint great service.

Great customer service, everyone I dealt with were very helpful and friendly. Definitely recommend going to Motorpoint for there next car

Finney was very helpful and a pleasure to deal with. My husband said its just a shame he was a Chelsea supporter 🤨

I purchased a fully electric Jaguar I Pace which I had presumed was to Jaguar specification although was initially disappointed with the performance and felt it unstable when moving across motorway lanes.  Less than 2 weeks after collection I suffered a burst tyre. 
    On replacing the damaged tyre , the leading national tyre company visited , would not let me drive away with an equivalent quality tyre reporting that the car had NO electric rated EV tyres and that the tyres fitted were not suitable.        Deciding to replace all four tyres with the correct specification the car now runs so much better but I was told by Motorpoint that as EV tyres on EV cars are not a necessity for the MOT they follow their own standards not those of the vehicle manufacturer. I advised that I wished to return the car but they insisted that they will stand by their policy and would not make any contribution to the costs incurred. Take this into account when buying an electric car from Motorpoint.
They intend to review my comments regarding the specification and their policies but that does not address the £880 I paid for correct tyres , this price after a 25% Black Friday discount ! The conversation took place with customer services and was escalated internally without resolution.

Fantastic service, Chris from Maidstone was a gem, really looked after me and my car is beautiful. Also got a 2 year warranty for peace of mind.