Everyone at Motorpoint were helpful nothing was to much for them to help my wife and myself when buying our car thanks again. Eamonn and Christine
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The whole process of trading in my car and receiving my new car was handled seamlessly. Everything was explained carefully and it was completed quickly and easily, even despite a technical issue on t... Se mer
Företaget har svarat
I was well informed and both Ashton and Ryan helped me enormously, there was no waiting around, and everything just fit into place. Enjoying driving this Toyota Yaris cross now.
Företaget har svarat
I came in and reserved a car. The person we seen was Muhi Rohman he was very informative and patient. When I went back to see the car I seen Muhi again he arranged a test drive after which I agreed... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Skrivet av företaget
- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.
Kontaktuppgifter
Rosegrove Lane, BB12 6EH, Burnley, Lancashire, Storbritannien
- 01282 881355
Over 1000 new cars every week
4,7
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good service
Good service, never pressured , decent prices, left alone to browse, free refreshments to help yourself to,
Only criticism is better valetting once car purchased.
25 september 2026
Svar från Motorpoint - Burnley
We're happy to hear that you enjoyed our relaxed browsing atmosphere, fair pricing, and drinks. We appreciate your feedback regarding the cleaning quality and will improve our vehicle preparation.
Thank you
Motorpoint
Svar från Motorpoint - Burnley
Thank you for your 5-star review. We are delighted to hear that you enjoyed a stress-free visit and that our team provided prompt, welcoming service. Your positive feedback means a lot to us, and we look forward to assisting you again in the future.
Thank you
Motorpoint
Great service from all the staff
18 september 2026
Svar från Motorpoint - Burnley
We are so pleased to hear that you received such great service from our whole team. Thank you for taking the time to share your wonderful feedback with us, we truly appreciate it!
Thank you
Motorpoint
Another deal done at Motorpoint
Have used Motorpoint now twice and find then helpful
The person who we did the deal with and the person who dealt with us on the day of collection were different people. I thought the one person would see us through the whole process. I mentioned a couple of points on the MOT record on the car. Not 100 percent sure these points were taken seriously.
18 september 2026
Svar från Motorpoint - Burnley
We are happy to hear that you have chosen to return to us and found our team helpful overall. Thank you for sharing your feedback about your latest visit. We appreciate you highlighting your preference for dealing with a single point of contact throughout the buying journey. We also hear your concerns regarding the vehicle's maintenance history notes. We take all feedback regarding vehicle condition seriously, and we will review our processes to ensure your comments are properly addressed and that customer handovers are handled more seamlessly in the future.
Thank you
Motorpoint
Svar från Motorpoint - Burnley
We are glad you enjoyed your experience with our team giving you space to shop comfortably while remaining available. Thank you for your review.
Thank you
Motorpoint
Fantastic friendly service from Ashton
23 september 2026
Svar från Motorpoint - Burnley
We are so glad to hear that you experienced fantastic and friendly service during your visit. Thank you for taking the time to share your positive feedback with us, we truly appreciate your kind words!
Thank you
Motorpoint
Good at explaining exactly what it is…
Good at explaining exactly what it is Good and honest service thankyou
14 september 2026
Svar från Motorpoint - Burnley
We are thrilled to hear that you experienced such honest service and received clear explanations during your visit. Thank you so much for taking the time to share your wonderful five-star feedback with us!
Thank you
Motorpoint
Great service
Great service, warm and friendly staff, great car price. We’ve used you before and will recommend using you again.
21 september 2026
Svar från Motorpoint - Burnley
We are so pleased to hear that you enjoyed our customer service, welcoming team, and great vehicle pricing. Thank you for choosing us again and for recommending our business to others. We truly appreciate your continued support and look forward to helping you in the future.
Thank you
Motorpoint
Everything was very straightforward
Everything was very straightforward. The staff were friendly and helpful. They made buying a new car a pleasant experience.
15 september 2026
Svar från Motorpoint - Burnley
We are delighted to hear that purchasing your vehicle was such a smooth and enjoyable process. It is wonderful to know our team was welcoming and attentive throughout your visit. Thank you for sharing your feedback with us!
Thank you
Motorpoint
All staff were good to deal with
All staff were good to deal with. Although now happy with the vehicle it was presented on the day of collection in a very sub standard state of cleanliness mainly inside. We have had to have the car fully cleaned and valeted at our expense plus there was only one key with a battery in, we had to have a new one fitted.
This is our fourth purchase from Motorpoint and we will use again, the above is constructive criticism and hope that it is taken on board regarding vehicle cleanliness and presentation.
20 september 2026
Svar från Motorpoint - Burnley
We are happy to hear that our team provided good service during your visit, and we truly appreciate your continued loyalty over your four vehicle purchases. We hear your feedback regarding the interior cleanliness of the car upon pickup and the issue with the key battery. Please be assured that we take your constructive comments seriously. We are sharing your experience with our valeting and handover teams to ensure our vehicle preparation standards are consistently met for future deliveries. Thank you for taking the time to share your thoughts with us, and we look forward to welcoming you back again.
Thank you
Motorpoint
First time I have purchased a car from…
First time I have purchased a car from motorpoint I was impressed with the overall experience pleasant staff very efficient pleased with the car presented clean
20 september 2026
Svar från Motorpoint - Burnley
We're so pleased to hear that your first car purchase from us was a positive experience. It's wonderful that you found our staff pleasant and efficient, and that you're happy with your clean car.
Thank you
Motorpoint
Overall experience
The staff,particularly Ashton Nuttall were very pleasant and helpful .The new car was well prepared.
18 september 2026
Svar från Motorpoint - Burnley
We're so pleased to hear that our team was pleasant and helpful, and that your new car was well prepared. Thank you for sharing your positive experience!
Thank you
Motorpoint
David Walls .
David Walls made our experience very easy.He was very helpful and explained everything to us, I would recommend Motorpoint to anyone ,
17 september 2026
Svar från Motorpoint - Burnley
We're so pleased to hear that your experience was easy and that our team member was very helpful, explaining everything clearly. We truly appreciate your recommendation!
Thank you
Motorpoint
Car sales made easy.
Looking for a newer car and the process was so easy and simple. No hassling by salespersons which was needed as so much selection to choose from.
New car bought and very happy with the terms of finance.
16 september 2026
Svar från Motorpoint - Burnley
We're so pleased to hear that your car buying process was easy and simple, and that you appreciated the no-hassle approach. It's wonderful that you found a new car and are happy with the finance terms.
Thank you
Motorpoint
An enjoyable experience
Rob was fantastic at showing cars I would be interested in- very patient and not at all pushy. The test drive was arranged in the spot and Rob was very kind in talking me through the automatic and encouraging me to practice reversing using the camera . The showroom was spotless and the range of hot drinks and biscuits made for a comfortable experience.
When I came to pick up my new car, Ryan was very personable. He was fairly new to the job and would benefit from more guidance re helping the customer with the new car controls and finding the documents ( they were in the boot - I discovered when I returned home)
1 september 2026
Svar från Motorpoint - Burnley
We are so glad you found our service to be very good and friendly. Thank you for your kind words.
Thank you
Motorpoint
Good staff but watch about only one key
Details were very clear about the vehicle, staff very helpful. The one thing I didn't realise is when only one key is given (I was told there was only one key) just how expensive an additional key is for a Renault Captur MK2 2024 ie around £550 -£600.
7 september 2026
Svar från Motorpoint - Burnley
Thank you for your wonderful 5-star review! We're so pleased to hear that the details about the vehicle were clear and that our staff were very helpful. We understand your surprise regarding the cost of an additional key for your Renault Captur and appreciate you bringing this to our attention.
Thank you
Motorpoint
Svar från Motorpoint - Burnley
We appreciate your positive feedback and are so glad to hear that our team members were very helpful. Thank you for taking the time to share your experience!
Thank you
Motorpoint
A great salesman who never pressured me…
A great salesman who never pressured me and was kind and helpful.
11 september 2026
Svar från Motorpoint - Burnley
We're so pleased to hear that our salesperson was kind and helpful, and that you felt no pressure during your experience. Many thanks for your feedback!
Thank you
Motorpoint
Very helpful
Very helpful, not too pushy. When picking the car up and given the keys to inspect the car, we feel the sales person should have come with us to answer any questions that we might have had then.. but it was a smooth experience over all.
6 september 2026
Svar från Motorpoint - Burnley
We're glad to hear that you found our team helpful and not too pushy, and that your overall experience was smooth. We appreciate your feedback regarding the handover process and will consider this for future improvements.
Thank you
Motorpoint
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