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Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Definitely avoid buying a Motorola phone.. My experience started ok but when it came to the warranty period they refused to fix my phone even though it was still in the 2 Yr period This has definit... Se mer

Betygsatt 1 av 5 stjärnor

DO NOT BUY A RAZR... OF ANY KIND!!!! I have been looking to buy one since the inception in 2020. As a long time Moto phone buyer, I finally bit the bullet with the Razr+ 2025 and it's new screen and... Se mer

Betygsatt 1 av 5 stjärnor

The worst customer service I've ever experienced I bought a mobile phone for my son, and I realised it was the wrong model. I tried to cancel, but I wasn't able to log in to my account because my em... Se mer

Betygsatt 1 av 5 stjärnor

I've been a fan of Motorola for a few years. It started with Z2 version with moto mods (attached speaker), then Z3, then G23 and now i'm lookong forward to upgrade once again but can't find a right sm... Se mer

Företagsinformation

  1. Tillverkare av datorhårdvara

Skrivet av företaget

Consumer care & Tech support


Kontaktuppgifter

1,3

Mycket dålig

TrustScore 1.5 av 5

415 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

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(415)

112 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Sollazzo Antonio

Sollazzo Antonio
Io sono deluso da Motorola, il mio razr 40 dopo che la pellicola si e rovinata, è venuta via poi qualche giorno dopo ho notato che il display presentava una macchia nera , ho contattato il service di Motorola, in quanto era ancora in garanzia, spedito per riparazione, una settimana dopo mi mandano un preventivo di 372 euro per ripararlo. Dopo svariate telefonate con il loro service, mi dicono che la garanzia non viene riconosciuta in quanto non cera la pellicola. Sono indignato, ora mi chiedono 36 euro per riavere il telefono non riparato. Quindi occhio alla pellicola che è il punto più delicato del telefono...........di m....da.

19 november 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Where Is My Phone??

Purchased a phone from Motorola UK 12 days ago and was informed delivery would be made within 5 days. Still no sign of it! Why does Motorola UK not have stock in the UK? Why did my phone have to be shipped from the Netherlands? Why has it been held up at a depot in Inverness for the last 5 days? It's just two hours drive away. Is the courier waiting for more deliveries to my area before they consider it worth their while to send a driver out? Even had two emails saying it had been delivered. Was cut off when I eventually got through to Motorola "customer support" to tell them it had NOT been delivered. When I eventually got to speak to someone, I was told to ignore the emails. I want the phone I paid for, and it had better arrive in undamaged condition, and in full working order. Very poor service indeed!

NEW edit to this review. Out of the blue, my phone was delivered, even though on-line tracking stated it was still in Inverness. Am now in the process of setting it up , and hopefully all will be okay. Still considerably late in arrival though. The courier driver told me the parcel only arrived on their pallet this morning, and he comes up here every day. We'll see.

8 november 2024
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Betygsatt 1 av 5 stjärnor

DATE STO TELEFONO ALLA MIA BFF!

Subito 1 stella perchè dovete dare questo telefono (Motorola) alla mia bff!
(Raffaella Lazo).🤧
PERFAVORE DATE STO TELEFONO ALLA MIA BFF PERCHÈ È GIÀ DA UN MESE CHE NON GLIEL'HANNO DATO!
AVEVANO DETTO A LEI CHE DOVEVANO DARLO IN UNA SETTIMANA INVECE ERA SOLO UNA BUGIA!😠
CHE PALLEE! 😔😔😔😔😔😔😔
NON POSSO PIÙ SCRIVERLA ORA!😖
Perfavore date sto Telefono a Raffaella, ci tiene tanto💔

6 oktober 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

MOTOROLA E IL MIO TELEFONO DOVE

mi si è rotto il telefono ed è da più di 4 settimane che non mi ridanno il telefono. si dovrebbero sbrigare perché anche io ho una vita sociale e mi dissero che ci avrebbero messo una settimana per ridarmelo e ora è passato più di un mese ed ho avertito tutti i miei amici che hanno il motorola e sono molto arrabbiata di questa cosa spero tanto che voi non rubiate altri soldi ad altre PERSONE perchè io mi sono rotta LE PAL
perchè NON E POSSIBILE FAR ASPETTARE COSI TANTO.

6 oktober 2024
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Betygsatt 1 av 5 stjärnor

Motorola G54

Motorola G54. The battery life is total rubbish. Bought one 4 weeks ago, problems with battery life right from the start, so took it back to Argos a week ago. Had it exchanged for another G54. The second one is just the same. Charged up to 100% at 9pm it was not used again until 7am next morning. Battery down to 27%. Phone feels warm when not in use and not on charge.

28 oktober 2024
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Betygsatt 1 av 5 stjärnor

Bought the Motorola E13

Bought the Motorola E13 phone from Argos honestly didn't think you could get a new phone this bad got phones about 8 years old which are better than this all it's good for is calls n text that's when screens not freezing or you can answer it because it takes 10 seconds to answer it honestly do not buy it's worst phone I've ever had Nokia 3310 would be better than this would give minus stars if I could

11 juli 2024
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Betygsatt 1 av 5 stjärnor

Motorola Terrible phones

Had 3 edge 20 phones recently and all have issues where phones wouldn't charge anymore. Last 2 phones lasted just over a year. Have had Motorola phones for many years with few problems but in the last 3 to 4 years products have gone massively downhill and no help is given. Won't ever buy another Motorola phone.

19 oktober 2024
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Betygsatt 2 av 5 stjärnor

Poor delivery

Ordered a moto tag great product but very poor service apparently due to a delivery problem I waited over 8 working days for delivery, expected better from a global company

24 september 2024
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Betygsatt 1 av 5 stjärnor

Never again will i buy Motorola

I loath Motorola phones. Granted i bought this one in desperation and relatively cheaply but i paid for it. Motorola did not give it to me as a charity case and i am thus obligated to accept shody corporate practices and poor manufacturing. The Company's current standards leave a lot to be desired the constant freezing/ sticking when i use the phone be it adding a contact, searching the web for a retailer in London or Tokyo, the delayed responces in real time when i need to click on links to verify accounts as much as 40/ 50/ 60 seconds pass before the phone burps and lurches opening the browser. When filling out online digital forms this delay and freeze is so stressful too bc i never know for certain that the information has been received and recorded correctly by the site i am trying to communicate with ie applying for my Repeat prescriptions every month! The persistent & constant crashes when i research "hard" stuff such as production techniques online. That daft, shrieking "Hullo Moto" every time i have to restart the damn phone- Motorola does not pay me to advertise their product constantly overriding my phone's settings when i mute this feature- i got yelled at by a librarian with the phone going crazy in public at the packed local library. The list goes on interminably. As for contacting Motorola forget it!

Mercifully the new iPad should be delivered soon. And the new Honor (cheap) phone is charging its a lot quieter, has no nerve wracking shrieking audio message to broadcast and is far more reliable!

14 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not working phones, lack of support, Avoid

Used to be great brand, now completely rubbish. No customer service, non working phones.

There is "delayed and missing notifications" problem with Moto phones. Users started complaining about this almost year ago and Motorola did nothing to solve issue.

Delayed notifications means you will be not reachable and get missed calls and late messages. Basically useless phone.. you can contact others but you are not really contactable.

Motorola only advice is to Factory reset your phone, which only resolves issue for 1-2 weeks before notifications stop working again. (never mind horrendous process of backup , restore and setting up phone again)

Users been also experimenting with all possible settings: battery and data unrestricted use, locking apps etc.. none of which resolves problem long term.

Motorola did nothing to resolve this for almost year.
Their support is completely useless and only apologies for delays in fixing issue. But its been almost year since first reported!

I strongly advice you to avoid this company and I had 5 motorola phones in past which all were great value devices. Not anymore.

23 augusti 2024
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Betygsatt 1 av 5 stjärnor

Rubbish Motorola 14 smart (???) phone NOT!!

I bought a Motorola 14 from O2 shop in Boston on Wed 10 July 2024. Over the next 3 days, it broke down every day and would not work after entering the correct pin number (which I had wrote down). The phone worked during the day time, when I must have entered the pin number at least 50 times but when I woke up the next morning it would not work. I took the phone back to the O2 shop on 3 seperate occasions, but each time it stopped working again after they had got it going. Terrible phone, I will never ever buy another Motorola in my lifetime and would recommend readers do the same. I returned the phone and exchanged it for a Samsung, a million times more reliable.

14 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I just purchased Motorola edge 50 pro

I just purchased Motorola edge 50 pro
And company is advertising it as a IP68 phone but in 10 days phone collapse under 2 3 minutes of rain which not as per IP68

and there service centers are very bad the are not understanding the problem of customer

Highly risky purchase not recommended
And this all happened in just 10 days

9 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Not fit for purpose

Discusting service from what is a dying brand. Purchased a Motorola G84 and had poor download speeds over wifi since day one. I wasn't aware that the phone was to blame at first. This phone has an under specced antenna that will only achieve a maximum download speed of 300Mbps over WiFi. They are covering up this issue and advising there is nothing wrong with this device. I have sent the device for repair for it to be returned as repaired with no actual testing to prove this.

I have gone back and forth with their very poor customer script reading service team trying to dismiss the fact that all the G84 mobiles have this issue.

Poor form, poor customer service and shocking company.

Avoid Motorola, at all costs.

14 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Lenovo & Motorola

Been a devoted customer of Lenovo for over 30 years and Motorola over 10 years but will never, ever buy another Moto or Lenovo product. Although products quite reliable, Customer Service is non-existent. When you most need it, no-one to be found. Do not honour money-off coupons. Do not correspond. Atrocious service. How not to run a company - look no further.

4 juni 2024
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Betygsatt 1 av 5 stjärnor

My phone went back to motorola for a…

My phone went back to motorola for a screen repair after 5 months and in repair process my phone got lost I made two phone calls to motorola at a cost of £21 what a joke I have to pay for calls of a fulty phone off the five months from new , motorola have got to be the the worst company I've ever dealt with, shocking and will be going back to samsung

31 maj 2024
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Betygsatt 1 av 5 stjärnor

SwiftKey won't work with external screen

I have a Motorola Razr 40 Ultra and SwiftKey doesn't work on the external screen. I won't use Gboard as it's horrible, so my expensive phone is only 50% operable. I've tried contacting Motorola many times and they ignore any emails sent. Also tried live chat, but when I went to find IMEI number in settings, the chat had dissappeared when I got back to the browser. So now I'll have to sell this phone as one of the main reasons I bought it was because of the great reviews for the external screen, which is useless to me. Probably get a Samsung Fold next time, despite their bloatware.

27 maj 2024
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Betygsatt 1 av 5 stjärnor

Bought a baby camera / monitor

Bought a baby camera and been asking for advice for almost a month and no responses given, just a link for a form to fill in and still haven't been contacted. Desperately needed an extra camera for our newborn but looks like I'll spend my money elsewhere. Waste of time, don't bother buying any baby items off them

25 april 2024
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Betygsatt 1 av 5 stjärnor

Don't get a Motorola ever

I bought my device in UK. Moved to Thailand and had my screen broken. They told me they cannot repair it in Thailand because I bought it in UK and they also cannot accept it in UK because i will send it from another country .

So the only chance I have to repair it is to go myself to UK, which will cost me more than a new device.

Please, make yourself a favour and buy your phone from a professional worldwide company, like SAMSUNG or APPLE

3 maj 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I wish I could give a minus score

I wish I could give a minus score. I bought a Moto G13 just over a year ago. I experienced problems with the microphone after a few weeks, people could not hear me speaking to them. This happened every so often, apparently it is a common fault with the phone. After a bit of hassle Motorola authorised a warrant repair and sent parts to a local phone shop. This has not helped at all. The only way to contact Motorola is through a chat bot and email. After asking via return email for a replacement they stopped all communication with me. I have tried through the chat bot again and spoken to one of their call centres via it but they just fob me off. Please do not buy anything from this company. They used to be a great company but now do not interact with customers and do not give any degree of customer service. I have now wasted my money with them and am being forced into buying a new phone from a genuine company and not these con men at Motorola. They are also part of Leveno

24 april 2024
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