MOTIVINCI Omdömen 

382
•
TrustScore 2 av 5

1,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ich habe einen beleuchteten Schneemann bestellt. In der Werbung war er mindestens 40-50 cm groß, hatte viele Stränge Lichter und leuchtende Sterne unten dran. In diesem Werbevideo standen Mens... Se mer

Betygsatt 2 av 5 stjärnor

Produkte erhalten, soweit so gut wenn nicht folgendes Problem wäre: Bei der Lieferung waren 2 von 3 Bildern leicht beschädigt. Habe ich reklamiert, schnell eine Auskunft bekommen doch dann wurde e... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Witzig , haben einige schlechte Bewertungen gelöscht inklusive meiner. Zusammengefasst: Bilder vor 3 Monaten bestellt. Nie irgendetwas erhalten. Service antwortet nicht auf 5 Mails die ich Ihnen ges... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Started out great. Then went iffy because I was concerned about not being a legit company but Eda in customer service reassured me that everything was fine. Took a few days longer than they thought on... Se mer

Företaget har svarat

Företagsinformation

  1. Konst och antikviteter

Skrivet av företaget

At Motivinci, we believe in modern art combined with pop culture to create pieces that stand out. We strive to provide an outlet for out-of-the-box and unique artwork that evokes action and starts conversations—embodying popular culture while simultaneously being entirely your own.


Kontaktuppgifter

1,8

Dålig

TrustScore 2 av 5

382 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

1,8

Alla omdömen

(382)

2 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

It’s a scam 💥💥💥💥💥💥

It’s a scam. They are fraudulent. They take your money. Send out Nothing to what you ordered . I sent it back from Australia to the Netherlands as stated cost another $90 waited a month then it was received back. I have communicated every step of the way

I’m taking action To recover money lost

I have an email trial
I Did everything they told me
I have a paper trial thank goodness
Everything has been documented I am lucky that my auntie is a Lawyer

Please avoid this dishonest company. If you could call them a company

6 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FRAUDULANT COMPANY

FRAUDULANT COMPANY
They take your money but never deliver your product. They are impossible to get in contact with. I ordered a poster on the 12th of July and havent heard or seen anything from them since. I wrote them an email on the 14th og August, heard nothing. They replied on my previous Trust Pilot as if they have handled the problem, i have however not heard from them or received a product!

12 juli 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam

Scam! I paid the money for a canvass 3 months ago and they never sent it and they won’t respond to email.

4 september 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

ordered and they sent a tracking number…

ordered and they sent a tracking number that was not valid, after a number of emails, no response, this site is a total scam and people should stay away

9 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention. We will make sure to make it right with you. We will provide you an part refund + you will receive your product 100% for sure if this is not done yet.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Nichts erhalten

Im Juni 3 Bilder bestellt für knapp 170€, bis heute NICHTS erhalten (24.8.2024).
Keine Antwort bei E-Mails, Finger weg von diesem Unternehmen!
Anzeige ist raus

24 augusti 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention. We will make sure to make it right with you. We will provide you an part refund + you will receive your product 100% for sure if this is not done yet.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Anzeige ist raus.

Support Antwortet nicht.
Ist eindeutig ein Fakeshop. Zeigt das Unternehmen bei der Polizei an, dann kann eure Bank Visa/Mastercard kontaktieren. Die buchen das dann zurück.

#311511

17 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Canvas schilderij ontvangen wat… krom is

Canvas schilderij ontvangen wat compleet krom is. Ik heb geprobeerd contact op te nemen met Motivinci maar ze beloven eerst een nieuwe. 2 maand verder nog iets ontvangen. Daarna een ander type, nog steeds niets ontvangen. Dan beloven ze geld terug. Maar na maanden verder nog steeds geen oplossing. Echt waardeloos.

Update answer to Motivinci:
I tried to contact you many times on "info @ motivinci.com" but you never answer with an solution

Koop niets bij dit bedrijf

18 augusti 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

After 2 months and my picture is still…

After 2 months and my picture is still not he…

17 juni 2024
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 2 av 5 stjärnor

Wo Bestellung?

Ich hab vor 3 Wochen bestellt und auch E-Mail Austausch gehabt, das sogar letzte Woche mein Bild auf dem Weg sein sollte. Bisher immer noch nichts erhalten und langsam wird es nervig. Vorallemdingen stimmt die Trustpilot Bewertung nicht mit der von hier überein. Hier 2.8, da 4.8.

13 augusti 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Item was ordered received in 4 pieces

Item was ordered received in 4 pieces, which is not correspond sizes. returned. long communications . wasted my money

15 juni 2024
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Scammed .. please stay away

Ordered an item in June to be shipped to Australia. Did not recieve the item and contacted the delivery partner who advised us that they only recieved the order number not the actual item. It's been showing up as fulfilled in motivinci website. Tried to contact them multiple times using the webform but no response as of now yet. Please stay away from this website

5 augusti 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

Still haven’t received and would like a…

Still haven’t received and would like a full refund

14 juni 2024
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hello, We had some problems with our fulfilment. But this is currently fixed. Excuse us for the inconvenience that is caused this was not our intention.

Please get in touch with us. Through info@motivinci.com

Betygsatt 1 av 5 stjärnor

TERRIBLE AVOID. Advertised as one pic but came in 4…

Advertised as one pic but came in 4 pieces made out of cheap tin with magnets to hold it together that don’t work!! Also arrived extremely late and damaged. A replacement was suppose to be sent as a full proper picture but never came. Now taking action to recover money.
AVOID AT ALL COSTS

14 juni 2024
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hi Andy,

Thank you for sharing your feedback, and I'm sorry to hear about your negative experience with your order.

I would like to clarify that our website indicates that the size L poster is composed of four separate size S posters. We apologize if this was not clear and for any confusion this may have caused.

Regarding the issues with the magnets and the condition in which the items arrived, as well as the delayed and damaged delivery, I understand your frustration and sincerely apologize for these inconveniences. We strive to ensure our products meet high standards and are delivered promptly and safely.

We will review your case to understand why the replacement was not sent and resolve this matter promptly. Please contact our customer service team at info@motivinci.com to provide us with any further details so we can expedite a satisfactory resolution.

Thank you for bringing this to our attention. We appreciate your patience and hope to make things right.

Best regards,
Valentina
CSR Team

Betygsatt 1 av 5 stjärnor

Scam scam scam

Never got my order, contacted company got 2 different lots of tracking numbers not of which was legit, parcel never left their premises, avoid like the plague. Scam scam scam

4 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hi Michelle,

We sincerely apologize for the negative experience you've had with your order. We understand your frustration and regret that our service did not meet your expectations.

It appears there was a significant error in our handling of your order and the tracking information provided. This is not the standard of service we strive to offer, and we're committed to resolving this issue promptly.

Please reach out to our customer service team at info@motivinci.com so we can investigate the situation and ensure you receive a proper resolution, whether that's a refund or a replacement shipment. We appreciate your feedback as it helps us improve our processes.

Thank you for bringing this to our attention. We're dedicated to making things right and hope to regain your trust.

Betygsatt 3 av 5 stjärnor

Love the picture; Came Bent

Love the picture, but it did come bent. Packaging & shipping can use some help to ensure product doesn't get bent along the way. We hung it anyway, with the battle wound on it. It does make us smile as it's a Lion King, Daddy Lion, and Baby Lion.

10 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Thank you for your feedback and for bringing this to our attention. We're sorry to hear that your poster arrived bent. At Motivinci, we strive to provide high-quality products and excellent customer service, and it's disappointing to know that we fell short in your case.

We would love the opportunity to make this right for you. Please contact our customer service team at info@motivinci.com or reply to this message so we can discuss the issue further and find a suitable resolution, whether that's a replacement or a refund.

We appreciate your feedback, as it helps us improve our products and services. We hope to have the chance to resolve this matter to your satisfaction.

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, nice picture.

15 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Thank you for your review! We appreciate it :)

Betygsatt 1 av 5 stjärnor

STAY AWAY!

STAY AWAY!! Scammed many people in the UK, they don't post the items and their CS is very poor

1 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

We're truly sorry to hear about your negative experience with our service. This is not the kind of experience we want for our customers, and we take these concerns very seriously.

We strive to provide timely deliveries and excellent customer service, so it's disheartening to learn that we did not meet your expectations. We would like to investigate what went wrong with your order and address any issues. Please reach out to our customer service team at info@motivinci.com so we can assist you directly.

Your feedback is important to us, and we're committed to resolving this situation. We appreciate your patience and hope to have the opportunity to make things right.

Betygsatt 1 av 5 stjärnor

Do not buy of this website they scam…

Do not buy of this website they scam you take your money stay away they scammed me 69$ and never gave me my iteam or any type of refund scammers

19 juli 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hi Bilal,

We're very sorry to hear about your experience and the frustration it has caused. This situation is not in line with the service we aim to provide, and we want to resolve this issue as quickly as possible.

It appears there was a serious mishap with your order, and we apologize for any inconvenience this has caused. Please contact our customer service team at info@motivinci.com so we can investigate the issue and arrange for a refund or the delivery of your item.

We value your feedback and are committed to ensuring that every customer receives the service they deserve. Thank you for bringing this to our attention, and we hope to resolve this matter to your satisfaction.

Betygsatt 1 av 5 stjärnor

Scammers who will take your money and…

Scammers who will take your money and never deliver you anything! When you try and reach out to them you will get the run around. Companies like this need to be taken offline.

1 juni 2024
Omdöme utan inbjudan
Logotyp för MOTIVINCI

Svar från MOTIVINCI

Hi Alexander,

We're truly sorry to hear about your negative experience and the frustration it has caused. This is not the level of service we strive to provide, and we take your concerns very seriously.

It seems there was a problem with your order, and we deeply regret any inconvenience this has caused. Please reach out to our customer service team at info@motivinci.com so we can address your concerns directly and find a suitable resolution, whether that's processing a refund or resending your order.

We understand your disappointment and are committed to resolving this issue promptly. Thank you for your feedback, and we hope to have the opportunity to make things right.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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