Moshulu Omdömen 

318
•
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I would buy again. Their customer service was reassuring and instilled confidence in this virtual world when I got through to a real competent person over a question. Quick delivery. Amazing shoes. Th... Se mer

Betygsatt 2 av 5 stjärnor

Low quality slippers at a very high price. Bought a pair of men's Dishley slippers price including delivery £73.95p. The marketing states 'Fluffy sheepskin wool linings for extra cosy feet'. That woul... Se mer

Betygsatt 5 av 5 stjärnor

Lovely, comfortable ankle boots. Beautiful soft leather and a stunning colour. I chose yellow to match my warm coat for all round winter warmth and I wasn't disappointed. Fine for lengthy walks aro... Se mer

Betygsatt 5 av 5 stjärnor

Wherever l have encountered a Moshulu shop,l have met with polite and helpful staff.Nothing is too much trouble.Their displays are always a pleasure to peruse.Their colourful footwear brings sunshine... Se mer

Företagsinformation


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

318 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(318)

29 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Postage scam.

Slippers appeared to have been made for people with very slim feet as my daughter could not get her feet into them. Clearly a manufacturing fault. Purchase was therefore a waste of time compounded by the fact that Moshulu debited £3.99 from my purchase price when I returned the goods. This charge which they stated was for postage is not stated explicitly on their website. Indeed they go out of their way to state that returns are FREE (using their own parcel label) when it clearly is not. So I feel their website is dishonest and I am angry that I have been scammed.

9 januari 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Magnificent Moshulu

The quality of the shoes, the customer service especially their prompt action to rectify mistakes. Things happen and Moshulu say sorry make amends and make you feel and look fabulous.

8 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent!

Customer Service were excellent, went out of their way to assist me in a friendly and professional manner. Very prompt delivery, and the boots were just what I was looking for, well made and comfortable. Will be back!

7 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great purchase

The most comfortable boots I've ever had. As I have wide legs, it helped being able to adjust the width with the strings at the back. Warm, comfortable, strongly recommend!

10 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Refund delays

The sizing on 2 pairs of slippers was wrong. Over £80 paid and money taken immediately. However, it took 12 days from them receiving the return to refund my money. Their returns policy does say it can take 14, but in this internet banking age this delay is unacceptable and would be the one reason I wouldn't shop with them again. That and the fact that, even at that purchase price I had to pay postage which I have now lost.

1 december 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Luxury slippers

I've had many pairs of sandals and boots and love them all. As I'm getting new carpets soon I thought I'd have a treat and get some nice slippers. Just tried them on and I know I will not be dissapointed

18 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am wearing the boots I ordered…

I am wearing the boots I ordered yesterday. Fabulous comfortable and gorgeous. I can wriggle my toes , which is a must for me due to wide feet.Thank you to all involved. I am over the moon with my purchase and true to your word they arrived when promised I can assure you I will be wearing Moshula shoes and boots from now on.
Love and light to all x

15 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dangerous slippers…

I purchased a pair of Moshulu slippers after my mum having had hers for many years and also after much research. I have had them about ten months and yesterday slipped badly after the soles have become smooth. This is the second time this has happened, the first time was early August. I am so disappointed that after all my research I have purchased such a rubbish and dangerous pair of slippers.

15 oktober 2023
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thanks for your feedback Susan. We are sorry to hear that your slippers have not lived up to your expectations. We pride ourselves on comfort and quality so it's always disappointing to hear if there's been an issue. Our no quibble guarantee means that if you are not entirely happy with your purchase from us, our Customer Care team are on hand to help, whatever the issue, either by phone or email, or in our stores. If you'd like to speak to someone then please do get in touch with our team on 01404 510440 (selecting option 2 for support) or by email on customer.services@moshulu.co.uk

Betygsatt 1 av 5 stjärnor

Could try a little harder to post items…

Could try a little harder to post items as certain parts of the UK are excluded. Rediculous in this day and age do not recommend

25 september 2023
Omdöme utan inbjudan
Logotyp för Moshulu

Svar från Moshulu

Thanks for your comments Roz; we are sorry to hear that you've had difficulty placing an order to your address.

We offer standard delivery across the UK, although we do advise that services to Scottish Highlands addresses and outside mainland Britain may take longer than 5 days to arrive.

Our Customer Care team would be more than happy to help place an order with you, and can be contacted on 01404 510440 or via customer.servcies@moshulu.co.uk

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