Ware ist gut Lieferung ging auch Recht zügig . Nur wenn man etwas zurückschicken möchte hat man kein Retourschein . Man bekommt auch auch keine Antwort auf die Bitte nach einer Retournöglichkeit . Hab... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
K9Not going to come before the deadline. Said it was an Australian company which is the only reason I ordered from this website. Liars. So disgusting to lie. If you want to be an Australian company th... Se mer
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Super fast delivery, well-made costume components. Also, at such a good price! I went as a ghost this halloween and the morph suit I ordered helped give me a little extra spooky edge. Also worth m... Se mer
Ordering was easy. Delivery was as promised. Sizing of costume was accurate and conformed to the sizing chart. Only one minor complaint and a suggestion: Complaint-- The yellow banana part of the... Se mer
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Företagsinformation
Om MorphCostumes
Skrivet av företaget
Making the Best Times Better Since 2009
MorphCostumes was founded in Edinburgh, Scotland in 2009, and our head office is still based there today. What started with the original Morphsuit has grown into a costume brand helping millions of people make parties, events and big moments more memorable.
The Original Home of the Morphsuit
We are the original makers of Morphsuits: the all-in-one costume that became a costume-party classic. Since then, our range has grown to include inflatable costumes, animal costumes, superheroes, pirates, TV and movie characters, decade costumes, kids’ costumes, masks, wigs, capes and accessories.
Costumes That Help You Make an Entrance
From Halloween and school dress-up days to bachelor and bachelorette parties, Christmas parties, festivals, charity events and themed nights out, we make costumes for people who want to stand out, get involved and make the occasion feel bigger. Our range is built for adults, kids, solo partygoers, couples, families and groups, with outfits for almost every theme, event and level of ridiculousness.
Trusted by Over 10 Million Customers
More than 10 million customers have chosen MorphCostumes for costumes that get noticed. We are proud to have grown from the original Morphsuit into a wide range of bold, funny, spooky and memorable costumes for customers around the world.
Award-Winning Costume Innovation
Over the years, MorphCostumes and Morphsuits have received recognition including the Sunday Times Fast Track Award, Real Business Future 50 Awards and Scottish Marketing Society Star Awards. We have also continued to develop original costume ideas through our in-house design and innovation work.
Over 500,000 Quality Checks Every Year
A costume still has to do the basics properly. It needs to look good, feel comfortable and hold up through the occasion. That’s why we carry out over 500,000 quality checks each year, helping make sure our costumes are ready for parties, parades, school events, nights out and everything in between.
Designed Using Over 30 Measurement Points
Fit matters, especially when you’re wearing a full costume. Each costume is developed using over 30 measurement points, helping us create outfits that are comfortable, wearable and easy to move in.
Delivery, Returns and Order Support
We offer a range of tracked delivery options for customers in the UK, US Australia and across many EU coutries, with next working day delivery available. Customers can also track orders online and use our returns information if they need to send something back. We accept major payment methods including Mastercard, Visa, Maestro, American Express and PayPal. We can also be found on Amazon
How to Get in Touch
If you need help with an order, delivery, tracking or returns, please contact our customer support team at support@morphsuits.com. To help us resolve your query quickly, please include your order number, the email address used when placing your order and your name.
Stay Connected
To keep up with new costumes, exclusive offers and seasonal launches, you can sign up to the Morphsuits mailing list or follow MorphCostumes on social media:
We are here to make your best times better.
Skrivet av företaget
- Costumes made to impress
- Steal the show in a costume that outshines the rest.
- Zero party fails
- We do over 500,000 quality checks every year
- Guaranteed to fit
- At least 30 measurements on each design
- Party long comfort
- Soft stretchy materials
- No unwanted suprises
- We are clear about what you'll get
Always here to help
Fast support if you need it
If you need anything we are here to help, simply get in touch, visit the contact us page on our site and we'll do everything we can to help.
Kontaktuppgifter
Morph Costumes. The Tun, Ground Floor. 6-8 Jacksons Entry, EH8 8PJ, Edinburgh, Storbritannien
- support@morphsuits.com
- morphsuits.com
15% Off everything
3,7
Medel
273 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Bat costume
Item as described not too expensive,my son loved his costume, delivery was fast
29 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Lisa, thank you very much for taking the time to leave a review. We're very happy to hear that your son enjoyed his costume!
Best costume store!!!
I have ordered many costumes from morphsuits over the years for all different occasions and every costume has been amazing quality, delivered in perfect condiction and at a very reasonable price!!!
4 december 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Terence, thank you so much for taking the time to leave a review! We do love a repeat customer and it makes us very happy to hear you consistently find a costume you like the look of :)
Very very bad service
Very very bad service. I ordered a costume, it came and didn’t fit so I returned it. After a month of not receiving refund I sent an email, to which they replied asking for proof of return.. so I sent it.. 6 months later… and still no refund and it wasn’t cheap!!!!!
Would never recommend or buy from this site!!
2 juni 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Alison, we're very sorry to hear about your bad experience with this. Refunds should be processed within ten days of being received by the warehouse, so something has obviously gone wrong. Please contact us directly on support@morphsuits.co.uk and we'll get this fixed for you.
Insanely fast delivery, cool costume
Ordered an awesome green man style Morphsuit on Thursday morning & it arrived the very next day! Super impressed by how quick delivery was and the Morphsuit is awesome \m/
28 november 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Kris, thanks for taking the time to leave a review. We're very happy you enjoyed your morphsuit!
Bad experience !
I am very dissatisfied with my order.
I had asked for express delivery, 1 to 2 days delivery in theory but I received in a week.
Sent on November 6th, received on November 12th :/
When I tried the costume, the inflatable system didn't work at all.
You should try your products before shipping them :(
12 november 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Sébastien, we're sorry to hear you've had a bad experience ordering from us. It's very rare for couriers to deliver behind schedule, but when it does happen we are always happy to refund your postage costs.
If you haven't done so already, please contact our customer support via the website with regards to your faulty costume and of course we will be happy to refund or replace it for you.
If I could give zero stars I would
If I could give zero stars I would. Return still not credited. Item sent via Royal Mail tracked delivery on 10th of October so I know you have received it. Secondly I keep submitting requests via your contact us page , but no one bothers to reply. Terrible after sales service.
10 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Bernice, this doesn't sound very good, so we're very sorry to hear about your issue. We aim to respond to all customer service emails within 24 hours, so it sounds like something has gone wrong when you have tried to contact us.
If you have not done so already, please email customer service directly via support@morphsuits.co.uk and we'll get this sorted for you.
Scam
Ordered kids stone age costume a week early for ‘next business day delivery’
Stone Age day is tomorrow and costume hasn’t been dispatched. Very upset child and not a happy mum. Wish I’d come here before I ordered
6 november 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Rose, first of all, we're sorry to hear about your poor experience. All orders are shipped on a next business day service & in our experience, over 90% of those arrive within that timescale. Very occasionally, it can take the courier 2 business days for delivery, but this is mentioned on our checkout.
If you have not done so already, please contact support@morphsuits.co.uk and we'll assist you with this. It goes without saying that, if you have not received your order we will arrange for a refund for you.
Upset and unsatisfied customer
I bought my nephew a costume for Halloween next week! and it was delivered absolutely filthy and dirty! Unacceptable considering I paid $45 including shipping! Sent an email to get this resolved asap!
24 oktober 2024
Omdöme utan inbjudan
Todo perfecto
Todo perfecto, envío rapidísimo y muy buena comunicación con el departamento de atención al cliente.
22 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hola Marta, muchas gracias por tus amables palabras y por tomarte el tiempo de dejar una reseña :)
Quick delivery and decent quality
I had unfortunately read all of the negative reviews after placing an order so started to panic, but I had no issues with them whatsoever. I have just knocked a star off as you don’t receive a confirmation email which is slightly unsettling. Other than that I can’t fault them, the delivery was super fast and the costumes I ordered (Men’s and women’s ringmaster costumes) were decent quality for the price.
1 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Leanne, thank you so much for taking the time to leave us a review, we do appreciate it. We can confirm that when you placed your order, a technical hitch on our website meant the order confirmation emails weren't being sent correctly. This lasted about 5 days and has long been fixed now, so rest-assured any future orders would not encounter this issue again :)
...Skeleton costume .No openings. Rear zipper only USELESS
...Skeleton costume. No mouth opening. No toiletries opening. Company advertising across rear. Rear zipper is TOTALLY impractical. Just hope there is a returns policy
18 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Hi Chris, we're sorry to hear you didn't like your costume, our return policy is on our website: morphsuits.co.uk/delivery-returns
The costume does have many photos and a detailed description on our website as to what it entails, however we do accept returns within 30 days for unwanted items provided they are returned in the same condition in which you received them.
Non so se sono stata fortunata io
Non so se sono stata fortunata io, ma ho effettuato un ordine prima di aver letto queste recensioni. A me l’ordine è filato liscio come l’olio, arrivato tutto nei tempi indicati e avendo avuto un dubbio e scritto una mail, ho anche ricevuto assistenza immediata.
14 oktober 2024
Omdöme utan inbjudan
Svar från MorphCostumes
Ciao Anna, grazie mille per aver trovato il tempo di lasciare una recensione. Ci impegniamo a fornire costumi unici e di grande qualità che possano piacere a tutti. Inoltre, ci impegniamo al massimo per garantire una consegna puntuale: oltre il 90% dei costumi arriva entro i tempi indicati sul nostro sito web.
Siamo felici di sapere che avete avuto una buona esperienza nell'ordinare con noi :)
Doesn't answer your emails
Doesn't answer your emails. This company is not reliable!
1 september 2024
Omdöme utan inbjudan
No customer service. Faulty fan
The fan stopped working and the company refuse to communicate with me as I have misplaced my order number. Although this is the only company that creates these costumes, so im unsure why an order number matters
19 mars 2024
Omdöme utan inbjudan
Bad experience. I FEEL SCAMMED
Bad experience.
The company promises a 1-2 days shipping but it is false. Whit the tracking number they sent you, you can understand that is not 1-2 days but 5-15 days !!!
I feel scammed
8 februari 2024
Omdöme utan inbjudan
Don't believe all the bad reviews
Ordered a costume on Sunday evening. It was delivered by lunchtime on the Tuesday. Because I hadn't received a confirmation email by the Monday I emailed their customer services. They responded in less than 24 hours to tell me that my order was out for delivery.
The costume is good quality and fits well. All in all they have been a Reay good company to buy from.
The only complaints I have are the lack of confirmation email and my order number not being recognised when I tried to track via their website.
However their prompt response to my email and prompt delivery has more than made up for it.
6 februari 2024
Omdöme utan inbjudan
Achtung Betrug
Achtung Betrug!
Keine Tracking App erhalten
Keine Ware erhalten
Über Pay PAL glücklicherweise Geld zurückbekommen.
5 februari 2024
Omdöme utan inbjudan
So ein schlechtes Kostüm habe ich…
So ein schlechtes Kostüm habe ich selten gesehen, durchsichtig und ganz mieser Stoff. Für 50 Euro ne Ansage. Bei Retouren muss man saß ganze in die Niederlande schicken, versichert auf eigene Kosten. Da kann man es eher in Tonne kloppen. Defintiv hier nicht bestellen.
19 januari 2024
Omdöme utan inbjudan
Nicht empfehlenswert
Gegen Aufpreis per Expresslieferung bestellt, kam trotzdem zu spät an. Wollte es dann wieder zurückschicken, aber es ist fast unmöglich auf der Website herauszufinden, wie man an ein Retouren-Label kommt. Ich empfehle nicht hier zu kaufen, besonders nicht, wenn es eilig ist.
29 oktober 2023
Omdöme utan inbjudan
Billigkostüm aus Fernost, anders als auf dem Bild
Hallo, ich habe bei Morphsuits ein Kostüm bestellt. Im Original sah es total billig aus und nicht so wie auf dem Bild im Internet. Ich musste für die Rücksendung 10,50 Euro bezahlen, da die Ware in die Niederlande zurückging. Auf emails antwortete mir nur der Automat und obwohl die Ware anders aussah als auf dem Bild, bekam ich keine Erstattung der Transportkosten.
Fazit: Billigzeug aus China zu hohen Preisen und Versandkosten
7 november 2023
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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