I ordered a mop on 16th July and still nothing received in spite of two chaser emails and money taken..However FINALLY arrived 5th August and actually it is a really good piece of kit - apparently fli... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Seven days ago I got an order acknowledgement from Mop Pro in their advertising they say 3 days delivery. I've tried contacting them several times to no avail. I got a reply saying thanks for your mes... Se mer
I’m delighted with my new Mop-pro -mop and bucket - start up kit. It’s genius double bucket in one, has made cleaning my floor so much easier. It’s very straightforward to put together, once you’ve wo... Se mer
Fast reliable service. The mop and bucket are as described on the website. Simple, compact and space saving. Definitely recommended for homes with limited storage space. Only con is that, I find the l... Se mer
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Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 1 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
ANOTHER SCAM OUTFIT?????
Looks like at best inefficient organisation or at worst another scam outfit.
Placed my order 24th May and rereceived an email on the 25th advising order had been shipped. Money was debited on my account same day.
Having checked the Evri tracking every day since it says they are still waiting for item from supplier.
Sent numerous emails to Mop PRO received one reply back on 28th May advising the order is still being processed and that I would receive it in 2 days. (Contrary to the mail from them telling me order had been dispatched).
Today 1st June... no mop... no contact...money gone.
Wish I had gone down to the high street and bought a mop.
No problem experience
No problem experience, and the Mop is great neat attractive and space saving ,delivery was great
Ordered 5 replacement pads for the mop
Ordered 5 replacement pads for the mop, order was sent with with a EVRI delivery label but was sent by Royal mail, so I had to pay £5 because there was no postage paid to Royal Mail. Keep being told that this is a scam.
New mop
I bought my first mop and never got chance to use it because my partner took it with her when she moved out, So I got myself another to do the laminate floors with, and it worked perfectly no streaks and dried really fast unlike the old traditional mop I tried quite a while ago, but that just left too much water on the boards and I was frightened that would cause the laminate to swell, So I am highly delighted how my new mop works
The Mop arrived with no instructions…
The Mop arrived with no instructions which wasn’t a problem, however the first time I went to use it the Mop Head was stuck in just one position making it useless!!
I emailed Customer Services who responded telling me they can be a bit stiff to start with! At the risk of breaking it I wasn’t prepared to use any more force than I already had.
They have now told me to return it and they will dispatch another one.
No mention of return postage being paid by them however!
Terrible customer service - 30 days since placing order, still no mop!
Unfortunately since placing my order on 17th April I still haven’t received the mop! There has been numerous emails and messages chasing the order, which were eventually responded to with the excuse of being delayed in transit and that another mop would be dispatched. Still no mop - I’m hoping my request for a refund isn’t met with the same standard of customer service.
DO NOT PURCHASE from this company !!
DO NOT PURCHASE from this company !!
Mop arrived over a week ago, absolute rubbish and not fit for purpose, despite emailing company 5 times to arrange a return they have not responded.
They are just another social media scam company in my opinion, the mop is nothing like their advertisement and a total waste of money.
Good quality delivered on time
Terrible product the mop arrived with a…
Terrible product the mop arrived with a crack and missing one of the velcro tabs so it was unusable. Customer service took multiple emails over weeks for them to come back to me then refused refund unfortunately. Wish I'd never bought it- complete waste of money.
Not that impressed
Mop arrived a few days ago by EVRI not the tracked Rotal Mail 58 delivery as chosen.
All instructions were inside the mop bucket with no idea of unpacking and how to use.
Managed to remove the instructions eventually along with map handle and mop head. To find the top of the bucket can actually be removed.
Disappointed.
Having unpacked and started to use mop. Was not that impressed. Not sturdy and flimsy in my opinion and not good value for money.
the mop cleaned the floor well
the mop cleaned the floor well, dry the mop well.
Cleaned my floor in record time!
I’m delighted with my new Mop-pro -mop and bucket - start up kit. It’s genius double bucket in one, has made cleaning my floor so much easier. It’s very straightforward to put together, once you’ve worked out that, yes, the top does just snap on and off (it’s a bit stiff to start off with) and that the swivel mop head lies flat one way (when inserting into the “wash” side) but not the other. My entire open plan kitchen, dining and living area was mopped in record time. I have no hesitation in recommending it.
New mop
Only used my mop once so far so my input is limited. Took me a little while to assemble but I'm sure that will improve. As far as floor cleaning, it worked a treat.
Delivery issues from Evri however..
Despite emailing them to advise that Evri had delivered to the wrong address and it wasn't there (it was at another address!) I would suggest they don't use Evri!
However, after unboxing quite a compact bucket it is robust and the mop handles go together quite easily. Doesn't take up a lot of storage space either. Great purchase.
Great mop not sure if i will be…
Great mop not sure if i will be replacing my old fashioned mop and bucket quite yet though
They sorted my carrier related problem
They sorted my carrier related problem, quickly, the carrier didn't even reply to me
Great little product
Great little product , probably wouldn’t stand up to a serious cleaning job as the handle is a bit flimsy but as an everyday “dirty paw” cleaner it’s good as I leave it in the cupboard with water in ready to strike !
Positives to this mop and bucket
Positives to this mop and bucket.
1. I found it easy to use.
2. I like how you can dip, rinse and squeeze the dirty water.
3. The pads are really good quality and the extra pads you get are really handy to have.
4. The bucket is strong and good quality.
5. The handles are strong and easy to put together.
6. It was quite quick to clean my
floors.
7. Really easy to empty with the pull out plugs and to clean out to.
8. Very space saving.
Negatives.
1.It's not very sturdy bucket when taking the mop out.
2. I found it got stuck a bit when rinsing the mop and the pads was coming of.
Apart from that I would recommend to get. Great litte mop.
A quick delivery is always appreciated.
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