Since my previous review (August 31st, 2026) I have literally not gained VIP points. Still, bought / spun $1000s. And with all that effort, no movement, ever. I go into the live chat, again to ask, th... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Since my previous review (August 31st, 2026) I have literally not gained VIP points. Still, bought / spun $1000s. And with all that effort, no movement, ever. I go into the live chat, again to ask, th... Se mer
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Customer service has always been good to me, I was graciously bumped up to Diamond out of no where from silver, increasing my daily bonus from .30 cents to 2 dollars, and best of all, redemptions are... Se mer
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Always always always have the best experience playing and redemptions! Customer support is the best, Emily always goes out of her way to help! Everyone on support team is kind and quick to respond. Re... Se mer
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Moozi has ALOT to offer. Good vip support team is amazing, and they care. Spsometimes slow to respond but the actions they take are well worth the wait. I find the telegram channel support to be lacki... Se mer
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America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love the game selection and promos easy

Svar från Moozi
Love Moozi! I have been a player since the beginning and they have the best bonuses and winnings from any game platform I play. I pretty much stopped playing all other games! Great customer service, the best team ever!! Also love that they have instant transfer, most platforms do not offer that. Keep it up Moozi! Never change!

Svar från Moozi
So far, so good! I created my account yesterday, and the verification process was very easy and quick. Purchasing was simple and hassle-free, the games do pay out, and redemptions hit my card within seconds! The only downside is that it only allows Visa cards. Other than that, everything has been great!

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Svar från Moozi
Great Experience in redemption also this platform giving me 220 sweepstake coin for my bday today. Wow!! I had to play that through but guess what I was still able to maintain and redeemed 200

Svar från Moozi
Emily me atendió rápidamente y al enviar mi información ella respondió al instante, estoy a la espera de mi respuesta de cambio de dirección, gracias

Svar från Moozi
These guys are changing the game. I had never heard of them before until CHAT GPT found them and put them in a search I asked it to do. With all the crooksinos out there I was skeptical at first. They give $5 free to start and their welcome package is the BEST in the market $20 got me 48 sweep coins. Hit the redemption minimum ($50 the first time) like 5 mins later and went to go redeem. I didn’t put my card information in correctly and their system locked my card. Went to live chat had it fixed in 2 mins (twice). Pressed the redeem button and LITERALLY before the page was done loading money was in my account. Now the minimum is $100 to redeem I hit that as well went to redeem it was the same way. Money was in My account before the site finished “buffering” This was the smoothest and fastest redemption I have seen. They are exactly and you want and expect out of a casino. Thanks guys keep up the good work!!! The next test will be a redemption more than $1000 will update this review accordingly.

Svar från Moozi
Instant (for the most partl redemptions. Decent RTP. Same as any casino. Its a gamble. But leagues better than any of the others.

Svar från Moozi
Great customer service fast and efficient with the quickest payout! Love Mozzi!

Svar från Moozi
Olivia was very nice and professional, very quick with a response thank you!!

Svar från Moozi
I had so much fun here when I first signed up it was so much thrill associated with the winnings along with the patterns of the slots!  Unfortunately that moment only lasted one time every time I go back and put money in it now it’s like no thank you you’re not welcome. Maybe things will get better one day.:(

Svar från Moozi
For starters Moozi has a wide choice's of games to choose from, but it was how fast my redemption hit my bank account, I withdraw to my Bank debit card and it was literally instant. I redeemed and by time I logged in to my Banking app my money was already in my account. I love this casino.

Svar från Moozi
Has plenty of fun games. When I won I thought I was going to have to wait at least 3-5 business days for my redemption but they literally redeemed my winnings to my Skrill debit card in under 1 MINUTE after I clicked submit!!!!!

Svar från Moozi
Simply put - Don't play here, and especially not if you play for anything more than pocket change. I've played and redeemed large amounts on numerous other sites, all with better support, transparency, and more efficient redemption processes.
Moozi holds large winnings for a security / verification check for an indefinite amount of time and will not provide any detail as to the reasoning. Twice in the past month I've won amounts > $5,000 and when attempting to withdraw was met with a message stating the function was restricted. I reached out to support multiple times during both reviews and the only information provided are generic customer service responses. Their chat system is obviously AI-driven, so don't expect any real information should you find yourself in a similar situation, or a different one requiring support.
Their initial email stated the process "takes up to 5 business days" for review and in both cases the restriction went far beyond that (one still ongoing at double that length of time)
Customer support claims to have no direct communication with the team responsible for reviewing the win / redemption. During this process the SC are available to play. It's a deceptive business practice geared toward not paying out legitimate wins and taking advantage of their customers
Don't play here.
***I'm now going to update this every day with the timeline so others know what to expect. Original win 9/24/26, redemption is still restricted.
We're now at:
16 calendar days
13 business days

Svar från Moozi
Great customer service. Great selection of games and plenty of discounted packs. All around a phenomenal site to play.

Svar från Moozi
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.