Seems like ever since I wrote a great review but truthful it was a great site, now things have slowed down the wins the responses getting frustrated now with them.. And it seems after 24 hours... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Customer service has always been good to me, I was graciously bumped up to Diamond out of no where from silver, increasing my daily bonus from .30 cents to 2 dollars, and best of all, redemptions are... Se mer
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Moozi has ALOT to offer. Good vip support team is amazing, and they care. Spsometimes slow to respond but the actions they take are well worth the wait. I find the telegram channel support to be lacki... Se mer
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Always always always have the best experience playing and redemptions! Customer support is the best, Emily always goes out of her way to help! Everyone on support team is kind and quick to respond. Re... Se mer
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Företagsinformation
Skrivet av företaget
America's newest social casino! Wide range of games. Boutique game studio offering. Fast payouts. Real time customer service. Superior gaming experience.
Kontaktuppgifter
4,4
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent site
15 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Instant redemptions great games
Instant redemptions great games. I wish the redeem amount was lower then it was as sometimes it’s hard getting up to that amount. Great game selection. Need more ways to win like some social media competitions. Customer service always responds fast.
9 oktober 2025
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
I have nothing but amazing things to…
I have nothing but amazing things to say about Moozi. I have won and redeemed many many times and the money is in my account within seconds. Customer service is top notch, the best sweepstakes casino hands down!
15 augusti 2026
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Free play
I won $100 off of the free play and was able to withdraw. There are a few steps but it came through.
15 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
This site is awesome
This site is awesome! Redemptions are actually instant and their customer service actually replies without making you wait hours or days for a response. The games are high quality and the RTP is one of the best I’ve gotten on any other site.
15 augusti 2026
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Svar från Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Absolutely hands down the best casino…
Absolutely hands down the best casino I've ever played at. I won 4000 and it was in my account in seconds! 5 stars!
5 oktober 2025
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
There are a lot of different games to…
There are a lot of different games to choose from, and redeeming money is extremely fast. Love it!
13 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
After winning a few times it wont let…
After winning a few times it wont let me buy any coins
16 juni 2026
Svar från Moozi
We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating that can be.
If you’d like us to look into any specific concerns, please reach out to our support team directly through the live chat or email us at support@moozi.com, and we’ll be happy to review this further.
Good casino for sweepscoins and very…
Good casino for sweepscoins and very fast redemption.
13 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
The experience I just had was top tier
The experience I just had was top tier! Emily had a fast response, very professional, and resolved the problem due to an error on my end. Thanks again Emily! 🫶🏾🫶🏾🫶🏾💪🏾
12 augusti 2026
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Moozi is the best online casino I’ve…
Moozi is the best online casino I’ve ever been on. Redemptions are instant, customer services is literally the best and I’ve played on many other sites. So many games to choose from and constantly adding new ones. I’ve never had any issues here. Also there is ALWAYS bonus % packages to purchase which many site. Highly recommend!
11 augusti 2026
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Amazing phenomenal!
Amazing phenomenal!
Where can i begin this review is about the hands down BEST CUSTOMER SERVICE ive ever delt with via online! Top knotch. Thorough, but very helpful they dont close the chat out on ya so quick and quick to reapond they have a strict secure policy for redeeming
Visa cards only for card transfer which btw is INSTANT but that was the most difficult part this morning finding one my accounts that uses visa for their debit. The slots are amazingly vast variety. No question if your thinking of one signup wish i could leave my link but anways hands down 9 out of 10 customer service in the live chat!!
11 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
At first they were really helpful then…
At first they were really helpful then I lost any reply’s
11 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Absolutely love Moozi
Absolutely love Moozi. Plus they pay out instantly. That’s hard to find now days.
11 augusti 2026
Omdöme utan inbjudan
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Great Game Selection + Instant Redemption!
🚨FINAL UPDATE ➡️ 8/15/2026➡️ CREDIT WHERE CREDIT IS DUE 🚨
I contacted Moozi again and reached another representative named Meghan. What a difference it made to have someone actually listen. Meghan took the time to carefully review my screenshot and recognized that the amount being displayed to me was different from what was actually available in the game. That was the discrepancy I had been trying to explain from the beginning. She investigated it, corrected the issue, and credited the $20 back to my account. And honestly? Getting the $20 back wasn't even the most important part. Being listened to and taken seriously was.
My first interaction absolutely should have been handled differently, and I stand by that. But I also believe that if I'm going to publicly criticize a company when something is handled badly, I should be just as willing to publicly acknowledge when they make it right.
So, Meghan, THANK YOU. Thank you for actually looking at my screenshot, listening to what I was telling you, investigating the discrepancy, and fixing it instead of dismissing it. You restored the trust I had lost in Moozi, and because of how you handled this, I am no longer requesting that my account be closed.
And PLAYERS, one piece of advice from this experience:
⭐️Screenshot your balances.
⭐️Screenshot your wager amounts.
⭐️Screenshot anything that doesn't look right.
‼️KEEP RECORDS ‼️
Because in my case, that screenshot mattered.
Moozi ultimately made this right, and I sincerely appreciate that.
Meghan deserves the credit for making sure they did!!
🚫 UPDATE ➡️ 8/15/2026➡️ I WAS EXCITED ABOUT MOOZI. THEN THIS HAPPENED. 🚫
I genuinely hated having to write this because I was SO excited when I found Moozi.
Six days ago, the first time I played, I won $1,300. Since then, I've played regularly, deposited $3,000+, and aside from that initial win, have won about another $400.
Before anyone says it: this was NEVER about losing money. I understand gambling and house advantage.
This was about an $18 discrepancy and how my initial complaint was handled.
I deposited $20 and about three minutes later opened a Mascot Gaming game I'd never played before. It initially displayed a $1 wager, but because the game was new to me, I deliberately changed it to $0.20. TWENTY CENTS.
After what I believed was a $0.20 spin, my balance suddenly showed $2.22. I could still see $0.20 displayed as my wager before the game refreshed and kicked me back to the Gold Coins/Sweepstakes Coins screen.
I immediately contacted live chat and provided screenshots. I was told I had placed a $20 wager on ONE SPIN and “won” $2.
That made absolutely no sense based on my playing history. I don't make $20 spins. I don't even make $5 spins, and I have never intentionally wagered more than $3 on a single spin.
I asked the representative to LOOK AT MY PLAY HISTORY. If they could see it, show me another $20 spin. Show me another $10 spin. Show me anything suggesting I would deposit $20 and, within minutes, intentionally put the ENTIRE DEPOSIT on one spin of a game I'd never played before.
Most importantly, I asked them to show me the transaction record supporting the $20 wager.
Instead, I was told there was nothing they could do because their system showed I made the wager. Then, before I could even respond, I received: "Thank you for understanding.”
No. I didn't understand.I wasn't asking to be reimbursed for a gambling loss. I was disputing a transaction because the amount deducted did not match what was displayed to me on-screen.
An $18 discrepancy should have been easy to investigate—especially after I'd deposited $3,000+ in a week. I wanted someone to look at the evidence instead of simply telling me their system was right.
And thankfully, someone finally did.
5 augusti 2026
Svar från Moozi
Thank you for your support! 💖
We're thrilled to hear that you had a smooth experience with Moozi, from signing up and verifying your account to receiving your winnings. Your feedback means a lot to us, and we're committed to continuously enhancing our platform to provide the best possible experience for all Moozi players.
We look forward to bringing you even more exciting features and enjoyable moments in the future!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.