Monduo Omdömen 

Super service!! Super setup for May nout!!!

Mir war bereits vorher bewusst, das es sich hier um ein Nischenprodukt handelt, da es anscheinend nur richtig glänzen kann wenn man es bei einem Macbook 16 Pro nutzt.

Glücklicherweise nutze ich genau diesen Laptop und hierfür es perfekt. Installation dauerte keine 5 Minuten und es läuft alles flüssig und in guter Qualität

I found one of the cables is not working please take appropriate action

In general, I like the product. Nothing else on the market that I found comes close to the brightness and resolution options of the displays from Monduo. I have tried others, they were disappointing.
I knocked it down 1 star because for such a premium product meant for travel, it did not come with a travel sleeve and screen protectors. It comes in a fancy box for an eye catching unboxing. Whoopee! I also had some trouble with the supplied cables which they resolved. Not a fan of the angle direction of their adapters. Also should come with 2 shorties. Ended up spending an extra $40 on Amazon for a sleeve and some better cables. I would have minded if this wasn't so expensive to begin with.

Freaking love these screens! I use them all day as nomad and on cafes as i dont like working in an office. Productivity and overview is UP UP UP and i bring them anywhere i go!

Sehr zufrieden! Hat alles super geklappt und funktioniert einwandfrei.

I had a mixed experience with Monduo, but overall, I’m satisfied with the outcome, which is why I’m giving four stars.

To start, the device itself is well-designed, but the process could have been much smoother. Monduo should clearly communicate potential customs fees for international orders, as I was surprised by a significant €152 customs fee upon delivery in Germany. This kind of information would have been helpful upfront.

Additionally, the returns process was far from seamless. It took over two and a half months to get my money back, which was frustrating, even though I did eventually receive the refund. Their support team was friendly and genuinely tried to help, but it often felt like I had to push them to move things along. For instance, I was initially told they couldn’t create a prepaid return label, but after several emails back and forth, they eventually provided one.

Another point of improvement would be providing more detailed compatibility information for their products. I learned too late that the standard Apple M1 and M2 MacBooks don’t support two external screens. The marketing and website didn’t make this distinction clear, as it specifically applies to M2 Pro models. This lack of clarity caused confusion and disappointment.

I appreciate the helpful support team and the resolution in the end, but I hope Monduo makes these improvements to create a more seamless and transparent customer experience in the future.

The product took a few months in the making to get. The company had a production issue but they did send a email letting you know what was going on that is called customer service. They even offered to send you your money back, but I am glad I stood fast and waited. The product is everything they said it would and more thank you Monduo for designing a well made product and that you did not rush it.

I am Nisar from INDIA. I purchased Monduo 16. I broke the back hinge that supports the weight of the displays. I wrote it to Monduo. That gave me a free of cost replacement. It was beyond my imagination that I would get a free replacement from Hong Kong Fedexed me directly without any questions asked. Nobody can stop this Company from growth. Unprecedented support... Love you guys.

I love my Monduo! Really great product! I would love an accessory where I can put my macbook on a stand for cooling and for the screen to not fall over due to the weight, now I constructed something that does the job but doesn’t look too polished, basically an sturdy add-on stand with a rubber band to keep the screen from falling over towards me but absolutely amazing product if you use it with the macbook directly on a surface!

Excellent product. High quality and simple to use. Has had a great impact on my workflows

My order was 6 months late,I asked for a refund and they ignored it, it was then put out for delivery with taxes and customs charges which were not mentioned on the original purchase order' All in all an abysmal experience - I even said that if they paid for the import taxes i would pay for the product but they said NO. and I'm still waiting for the £600 refund.

Very fast delivery, fantastic product, definitely satisfied.

These guys rock. I was in a tight spot and they went out of their way to hook me up and get the product I needed in a no time at all.

Goated unbelievably lit product, feels like Apple hardware

The quality of the product, it’s awesome!!
The materials and the high definition of the monitors are incredible, and it’s not that heavy also!
10/10

I had to wait 3 months for my monduo 14". They promised $50 discount becasue of ghe delay and I never got it.

I ordered my 14" Monduo in September of 2023 and just received it here in mid July 2024. It was worth the wait. The quality is outstanding. Fit & function are perfect. Monduo kept in touch during the long wait. I do appreciate your customer service and your product.

I knew the wait was going to be a long one, especially because I jumped on board at the beginning of the offering. Almost 10 month wait! But I am so excited and happy with the quality and design!!! The system complements the Mac aesthetics to a tee, and the aluminum body, frame and glass screens are exactly like looking at three Mac screens!

Only after ordering the product was I informed it wasn't available. Monduo failed to respond to any of my attempts to contact them and, after over a month of trying, I was forced to cancel my order through my credit card. Despite having successfully cancelled my payment to them, three months later I got an email from Fedex saying they had a delivery for me (I wasn't expecting anything). A few days later, Monduo sent me an email to say they had sent the product via Fedex and, on the same day, Fedex informed me that it was due over £100 on custom tax. I told Fedex to return the product to Monduo and sent a reply to Mondo's email that they should refer to the messages I sent them regarding cancelling my order which they had ignored. Mondo tried to dispute my credit card refund, but fortunately my credit card company was having none of it and declined their request.