Rex is an absolute rockstar! He knows criteria like the back of his hand and went above and beyond to help me out with my pre-application process. His expertise ensured that I could confidently... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Applied for mortgage with Molo finance. The great thing about molo is they create a account for the buyer so that buyer can check the progress online rather relying on broker. There support team is go... Se mer
I interacted with the support team ANTON on the live chat. He as simply brilliant. Helpful, very clear and very kind. He linked the two conversations we had on two separate days and was able to answer... Se mer
Applying for a mortgage with these guys is really easy—you don’t even need a mortgage advisor. I remember buying my first house—I had to pay a mortgage advisor 1.5% of the loan amount just because he... Se mer
Företagsinformation
Skrivet av företaget
Molo is the first mortgage provider designed to make life easy. Real time digital decisions mean that you can focus on finding the right property for you. No branch visits and no printed paperwork.
Kontaktuppgifter
70 St. Mary Axe, EC3A 8BE , London, Storbritannien
- info@molofinance.com
- molofinance.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 20 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Anton on the chat support knew exactly…
Anton on the chat support knew exactly what the problem was an fixed it within a matter of minutes! Really appreciate how efficient Anton was, clearly has the knowledge to rectify issues!
Thank you Anton!
DB from John Charcol.
Services are really good!
Great experience with Anton today
Great experience with Anton today, simple and effective communication getting the required answers within 5 minutes
I had trouble logging in
I had trouble logging in, but Rex from Molo Chat resolved the issue promptly. He was friendly, knowledgeable, and made the entire process seamless. Excellent customer service!
Rex was very helpful with my query and…
Rex was very helpful with my query and getting it sorted.
Worse mortgage company I ever worked…
Worse mortgage company I ever worked with.
Very slow, with lots of paperwork.
Stay away if you don't want to waist your time.
Anton was very efficient went in…
Anton was very efficient went in dealing with my request!
This is our first intermediary case…
This is our first intermediary case with Molo and it was a pleasure dealing with Anton today. He was friendly and very helpful, dealing with my query promptly. I look forward to doing more business with Molo.
Flexible Lender
Flexible Lender
The broker support on the live chat was great and they did not dismiss my query like some other more mainstream lenders would have. They listened, and Rex especially took the time to speak to the underwriters and get my issue resolved. Would highly recommend.
solicitor change
i had an issue regarding the selected solicitor for my case. but the assistant, Rex, was a huge help and ensured my case was fixed from his end. great customer service from him.
Anton was helpful and gave answers to…
Anton was helpful and gave answers to the questions directly which is helpful
Was Speaking to Rex ⭐⭐⭐⭐⭐
Was Speaking to Rex ⭐⭐⭐⭐⭐
Just had a great chat with Rex about a client I recently got approved. I was a bit unsure about the product I could place them on, but Rex confirmed everything in under 2 minutes!
It’s so refreshing to be able to speak to a real human and not just a chatbot. Thanks for the quick and solid support, Rex—definitely a 5-star experience!
#CustomerService
Thanks Rex!
Rex was very helpful
Rex was very helpful, was able to assist with my queries and was fast at responding.
Anton was patient and quickly resolved…
Anton was patient and quickly resolved my technical issue.
Rex you are a star!
Rex was very helpful and managed to change an error the broker had keyed easily without fuss. Thank you!
Anton is excellent
Anton is excellent, very helpful and always exhausts all options before coming to a resolution - instead of just taking the easiest (and often least helpful) route.
Winda Malingin was very helpful with my…
Winda Malingin was very helpful with my registration and with my inquiry for a new business.
Excellent service delivery.
Excellent service delivery.
Anton was very helpful as he responded to all my enquiries clearly and concisely.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








