After having an issue with missing bolts you guys corrected the issue and gave me a prompt refund along with a store credit to use in the future. It was great to get a call explaining all of the detai... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
While I mistakenly thought the five toe socks were dual traction, grips on the inside and outside of the sole, I was able to return them. Please note that returns are paid by the purchaser. I hope t... Se mer
The reformer is very sturdy. It came in two wooden crates and was packed extremely well. It took less time to put it together than it did to pry open the crates. I highly recommend.
I got the Unique Uruguayan Amethyst Geode that I ordered last week. It added a glow to my crystal collection. Speaking of the crystals, they are truly magnificent. The deep purple color of the a... Se mer
Företagsinformation
Skrivet av företaget
Manufacturer and online retailer of tested and trusted wellness and medical equipment. We're dedicated to providing you the very best of wellness, fitness and recovery equipment with an emphasis on white glove service, huge savings, and excellent customer service.
Kontaktuppgifter
4503 152nd Pl SW, 98087, Lynnwood, USA
- 1-855-723-2532
- support@modernreform.com
- modernreform.com
4,7
Utmärkt
67 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Modern Reform listened to my situation…
Modern Reform listened to my situation and sent the sauna to me at the time I could use it. The man I spoke to was so helpful! The only problem was that the delivery person had no equipment to get the sauna up the driveway to my home. We had to drag it up ourselves.
7 november 2025
Svar från Modern Reform
Hello Toni,
It was a pleasure speaking with you on the phone! I am so glad we were able to coordinate the timing of your sauna delivery to ensure it arrived exactly when you needed it.
Regarding the delivery, I am truly sorry it turned into such a workout for you. Because these units ship directly from the manufacturer via freight, the standard service is 'curbside delivery.' However, we always hope the drivers will go the extra mile to get the unit as far up the driveway as their equipment allows. It sounds like this particular delivery fell short of that helpful experience.
We really appreciate you and your family’s effort in getting it safely to your home. We'll be sharing this feedback with the freight carrier to help improve their service. I hope the relaxation of your new sauna more than makes up for the heavy lifting!
Best regards,
Chuky
Product Operations Team
Modern Reform®
As advertised
The leg riser was on backorder, but it came as promised, and the equipment is as advertised
7 oktober 2025
Svar från Modern Reform
We're disappointed to hear this, Mary, and we've reached out privately to resolve. For clarity: This is the exact Pilates ProWorks® FitFormer™ 2.0 - Home Edition you ordered. It is a compact, foldable reformer for home Pilates workouts (100" L, folds for storage). There are no other versions or renditions of this reformer. It shipped directly to you from Pilates ProWorks® manufacturer.
We discussed pre-purchase that it's not a Lagree Megaformer (a separate, larger HIIT machine) and is smaller for home use. Happy customers love its versatility and space saving characteristics which it is known for (check Reddit for home-user reviews!). However it is not marketed, sold, or known as a professional grade reformer. We do sell more robust reformers at a different price point.
Leg risers were disclosed as backordered, with riser kit assembly covered by us - and we will keep this promise!
We've offered a $250 credit and support. Looking to hear back from you.
Contact us anytime.
Company has changed the price and is…
Company has changed the price and is trying to call it a data error after ive completed the purchase. The unchanged they added is doubling the cost. Buyer beware they are scam artists!
4 september 2025
Omdöme utan inbjudan
Svar från Modern Reform
Hello Rudy, Apologies for your purchase experience. We indeed had an incorrect MSRP listed for the 3-Person Maxxus Sauna. We sent you email communication stating the error transparently. The unit goes for $4,800, not the $2,295 you initially paid. We sent you an invoice for the balance which you promptly paid and we worked efficiently to fulfill your order. Your order was loaded with shipping delivery service. You requested a cancellation outside of the 24-hour cancellation window. We cancelled your order per your request over the phone, recalled the freight, and charged you the mandatory freight return fee that was incurred. We refunded your payment, less the return fee and we went further - we gave you a store credit for the exact amount of the freight return fee for any future purchases. We prioritize customer success and go above and beyond. Thanks for shopping with us!
Hired as a Handyman to assemble Sauna
Was hired as a Handyman to assemble the Sauna, highly recommend this company and customer service in just top notch
16 juni 2025
Omdöme utan inbjudan
Quick problem free delivery of a unique…
Quick problem free delivery of a unique and high quality Swedish workout ladder.
21 maj 2025
Svar från Modern Reform
Hello ECW,
Thank you for the 5-star review! We are so glad to hear that your Swedish workout ladder arrived quickly and without any issues.
We take great care in sourcing unique, high-quality equipment that stands out, so it’s wonderful to know you’re happy with the craftsmanship. We hope it makes a fantastic addition to your fitness routine!
Best regards,
Customer Success Team
Modern Reform®
Modern Reforn is THE BEST in the…
Modern Reforn is THE BEST in the business! Chuky goes the extra mile to make sure you get the best price and the quickest delivery! The are so helpful! I will continue to order from Modern Reform!
25 maj 2025
Omdöme utan inbjudan
Svar från Modern Reform
Hello Beth,
Thank you so much for the incredible review! It was such a pleasure working with you on your studio’s reformer bundles.
At Modern Reform, we know that for a fitness business, timing and budget are everything. I’m so glad I could go the extra mile to secure the best pricing and ensure a quick delivery so you could get your classes up and running without delay.
We are rooting for your studio’s success and can't wait to see your community grow. We look forward to being your go-to source as you expand into new centers in the future!
Best regards,
Chuky
Product Operations Team
Modern Reform®
I enjoy walking out on the walking pad.
Walking pad is a surprise gift I received from my son and daughter in law in 2023. Prior to having the walking pad, I usually walk in doors facilitated by video workout sessions which I enjoy. The walking pad has boosted my zeal for walking more because it’s easy to use and helps to strengthen my knee joints and I feel much better moving around and climbing stairs. It does not take any extra space for storage, I just stow it permanently under my living room couch and when I want to use it, I just shift the couch. It’s so convenient to use and is helping me to keep fit.
23 maj 2025
Omdöme utan inbjudan
I'm 67 years old and my daughter bought…
I'm 67 years old and my daughter bought me a walking pad 1year ago. I always wanted to walk but I didn't want to walk by myself but since I had my walking pad I walk a hour every morning five days a week. I love it. It is so convenient and easy to use. I would recommend it to everyone. I feel so much better since I started using it.
22 maj 2025
Omdöme utan inbjudan
Very helpful in keeping me informed of…
Very helpful in keeping me informed of shipping and delivery…prompt returned emails and phone calls!!
29 februari 2024
Lagree reformer
Great machine overall. Lost 2 stars because: 1. The stickers that sit on top of the front&back platforms were peeling off from every edge when I opened the box. 2. Although it’s great that it folds I half for storage, the carriage has been getting stuck (feels like driving over a pot hole) during some of the exercises. Almost like it should be a smaller folding crease so the wheels don’t get stuck.
8 februari 2024
Very happy with my purchase experience
Great customer service with fast and friendly responses to all inquiries.
23 november 2023
Purchasing my reformer was an easy…
Purchasing my reformer was an easy upfront transaction. I bought the Align F3 foldable reformer and the quality is amazing. Modern Reform carries high quality exercise equipment and has exceptional customer service to support your purchase. I have no problem using them for future equipment purchases.
24 oktober 2023
The smart chiller is beyond what I was…
The smart chiller is beyond what I was expected. Happy with the purchase from Modern Reform.
16 augusti 2023
Omdöme utan inbjudan
Go for it
It's so good, relaxing and the music system is a big plus. I love this Sauna.
4 september 2023
Omdöme utan inbjudan
It is incredibly user-friendly.The…
It is incredibly user-friendly.The intuitive control panel and the handy remote make it easy to navigate through the different massage modes and adjust settings according to my preferences. Additionally, the chair's silent operation ensures that I can fully enjoy my massages without any distracting noises.
14 augusti 2023
Omdöme utan inbjudan
I love how sturdy and durable It is
I love how sturdy and durable It is. Despite its lightweight and portable nature, the quality of the materials used is exceptional. This ensures that it can withstand frequent use and remain in top-notch condition for years to come. It truly feels like a long-term investment in my recovery and overall well-being. One of the standout features of the Cryospring Portable Ice Bath is its noiseless operation. Unlike some other portable ice baths on the market, this one doesn't produce any loud sounds or vibrations, allowing me to relax and enjoy my cold therapy without any distractions. It truly creates a serene and calming experience that enhances the overall effectiveness of my recovery sessions.
13 juli 2023
Omdöme utan inbjudan
Undoubtedly one of my best purchases of…
Undoubtedly one of my best purchases of the year so far. It's very relaxing and helpful!
3 augusti 2023
Omdöme utan inbjudan
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