Awesome experience, good shipping times, well packaged, no issues to report. Would buy again from the model store.
Företaget har svarat
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Always bought from modelstore, can't fault there service, every parcel ive have had from them has been packed to perfection its an art form, never had issue.There communication is brilliant any questi... Se mer
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The service provided by Modelstore is 1st class . My order was processed & sent out on the day I placed it & arrived within 2 working days from ordering it . My items were securely packaged & arrived... Se mer
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Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had mean... Se mer
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Företagsinformation
Skrivet av företaget
A wide selection of model buses, trucks, planes, plastic kits and TV related models and collectibles . Lots of items available from stock. Top brands such as Mini GT, Pop Race, True Scale Miniatures, Jada, Corgi, Airfix and much more! Free UK Tracked Delivery over £30. International Shipping available. Safe and Secure online shopping.
Kontaktuppgifter
Unit 5 Woodcock Hill Industrial Estate, WD3 1PQ, Rickmansworth, Storbritannien
- 01753 462795
- sales@modelstore.co.uk
- modelstore.co.uk
4,8
Utmärkt
414 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
New Mazda MX 5 model.
Advised me when the item was available to purchase as they assured. Well packed and quick delivery.
15 oktober 2025
Svar från The Modelstore
Hi Ken, thank you for your kind review, we're glad you are happy with the service and model you received from us.
Fast delivery and the price.
21 oktober 2025
Svar från The Modelstore
Hi thank you for your kind review!
Well done modelstore
Ordered before store opening hours, it was dispatched shortly after opening hours and received 2 days later
25 september 2025
Svar från The Modelstore
Hi thank you for your kind review and we are glad that you are happy with the service you received from us.
Goods as described delivered in good time.
Goods as described delivered in good time and in excellent condition thanks to robust packaging. The product in practice is better than expected, an added bonus.
16 september 2025
Svar från The Modelstore
Hi thank you for your review. We are glad that you are happy with the items and service you received from us.
Always a great service
Always a great service, fantastic selection, website is slick and the pre-order/in stock alerts work well. Can’t fault this store which is why I’m a repeat customer.
8 augusti 2025
Svar från The Modelstore
Hi Sam, thank you so much for your review. We're really pleased that you are happy with the website and service you've received from us, and thank you for your orders.
Orders all delivered quickly once…
Orders all delivered quickly once released, quality parts from Mini GT.
All questions answered swiftly, will definitely use again.
9 juni 2025
Svar från The Modelstore
Hi Dan, thank you so much for your review! We're glad you like the Mini GT range. We always try to answer customers questions as quickly as we can and even if we can't supply a model need then we're happy to point customers in the right direction. Hope to see you again soon!
I phoned the company the other day
I phoned the company the other day, and the chap remembered my first phone call from May. I was enquiring about pre-ordering Lewis Hamilton Ferrari racing car. He was very helpful, and I have now secured and paid for Lewis Hamilton's car for my brother
31 juli 2025
Svar från The Modelstore
Hi Jacqui, thank you so much for your order and your feedback. Good speaking with you and we're happy to help!
Svar från The Modelstore
Hi Steve, thank you very much for your kind review. We are very happy that we are your favourite model shop! and thank you for your orders!
Great all around
Fast postage, well packed, arrived in perfect condition. Reasonable prices, couldn’t ask for much more.
15 juli 2025
Svar från The Modelstore
Hi thank you for your kind review!
Top notch models and excellent customer service
Jenny and the rest of the team at The Modelstore have been fantastic! Orders arrive incredibly well packaged, and the models are all well looked after. Jenny even emailed me to check that I had meant to buy 2 of the same model. I hadn’t! She then allowed me to swap the model to one I did not yet have, saving me the hassle of deciding what to do about having a duplicate. Top notch customer service. Will definitely be ordering again!
5 Stars!
30 juni 2025
Omdöme utan inbjudan
Svar från The Modelstore
Hi thank you so much for your review. We like to make sure that customers get exactly what they ordered and sometimes we have duplicates as models can take a little while to be released. Thank you again for your kind review and we hope to see you again soon!
Exactly what I expected
4 juni 2025
Svar från The Modelstore
Hi thank you for your review, we appreciate it!
all good here
2 juni 2025
Svar från The Modelstore
Thanks David, we're glad you are happy with the service you received from us!
Svar från The Modelstore
Hi Andy thank you for your review!
Svar från The Modelstore
Hi thank you for your kind review. We are pleased that you are happy with the items you ordered from us and we hope to see you again soon!
First time I have used The Modelstore.…
First time I have used The Modelstore but it won't be the last.
A good quality model bought, very good price and swift delivery.
A very impressive start and I will be looking for other items I want.
27 maj 2025
Svar från The Modelstore
Hi Ralph, thank you very much for your kind review. Glad you liked the model and the service you received from us!
Fast shipping across the Atlantic to…
Fast shipping across the Atlantic to the USA. Very pleased.
16 maj 2025
Svar från The Modelstore
Hi William, thank you so much for your review!
Svar från The Modelstore
Hi thank you very much for your kind review. We are very happy that you are pleased with the model and service you received from us.
Very good model
Very good model, great quality, fast delivery as always. Always good doing business with you guys. Unfortunately there was a slight hiccup but that can happen to anyone business. Great as always.
10 april 2025
Svar från The Modelstore
Hi thank you for your kind review. We are very sorry again for the mix up with the item that you received and thank you for your understanding.
WARNING
AVOID this website. After placing two successful orders, I received a summons claiming I hadn't paid despite having complete payment confirmation. Their payment system is unreliable and they take legal action without proper communication. I'm now dealing with court proceedings over their technical error. Save yourself the headache and legal trouble.
1 augusti 2024
Omdöme utan inbjudan
Svar från The Modelstore
This customer placed two orders with us and we shipped the items within 24 hours as we would usually do. It was discovered later that this customer had manipulated the PayPal system and we did not receive payment for the items. PayPal have subsequently confirmed neither they or ourselves have received payment. We contacted the customer several times on his numerous email accounts only to be ignored. When he did respond months later, he provided false PayPal receipts claiming he had paid for the items. PayPal confirmed that the transaction ID’s were fake.
Court proceedings were served as the customer has had the goods and still not paid for them. AVOID this customer.
A good job, well done
You informed me as soon as the item was in stock. Payment was easy and delivered in good time, well packaged.
15 april 2025
Svar från The Modelstore
Hi thank you for your kind review and feedback, we really appreciate it!
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