Purchase a Chloe bucket bag and Chloe Nama sneaker from this boutique. The items are authentic, quality and at a great price. Would repurchase.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was originally concerned about buying a designer purse from an online retailer. But the prices were excellent and the Prada purse I bought was authentic and new! They are very responsive on poshmark... Se mer
Wonderful place to buy designer goods at a great price (lower than Fashionphile or Rebag for my purse and it's brand new). I initially reached out to inquire about an item and customer service respond... Se mer
Don't be hesitate to place your order from Modecraze. Fast response and always resolve your question/program if you encounter issues. I am super happy with my purchases.
Företagsinformation
Skrivet av företaget
MODECRAZE is an online luxury marketplace offering an extensive selection of authentic, brand-new designer pieces sourced directly from established European retailers. Through these partnerships, we provide access to products from a wide range of leading fashion brands to customers worldwide. By working closely with our network of European boutiques, we are able to offer exclusive pricing—typically 20% to 60% below traditional retail—on both current and past-season collections. Today, MODECRAZE continues to grow as a trusted destination for luxury fashion. Led by a small team of female founders, the company takes a straightforward approach to luxury retail, focused on authenticity, fair pricing, and a reliable customer experience.
Kontaktuppgifter
4,6
Utmärkt
169 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
It was my first time buying and I…
It was my first time buying and I really loved my purchase. I will definitely buy again and it was a very good price.
19 september 2023
Effecient dleivery and good communication once purchased and tracking details
Love my purchase - well package and received as described - even better to be honest.
TY.
21 september 2023
It took about 5 days to ship but once…
It took about 5 days to ship but once it shipped it got from Italy to California in 3 days! Awesome price and service I will buy from again
18 september 2023
The item is real and I received the…
The item is real and I received the package quick. The price is great!
13 september 2023
Great Product!
28 augusti 2023
My item got lost by UPS for a month so…
My item got lost by UPS for a month so I was refunded for my purchase. Then, item arrived at my door not in perfect shape. Modecraze then started hounding me for payment of the item. I was given 10% off but do not feel it measured up to the errors made and condition box was left at my door. This item was signature required and was just left at my door. Not happy with how this was handled nor how I was treated by Modecraze!
24 juli 2023
Legit company - not a scam!
Company was very responsive in answering your queries. Item was received as adverstised. Just found a new place to satisfy my love for authentic, new designer bags and shoes for a discount!❤️😊
14 juli 2023
Omdöme utan inbjudan
The bag was in perfect condition
The bag was in perfect condition. Authentic. Unbelievable price. I would shop here again. Thanks!
28 juni 2023
Great products and satisfied customer
This is now my second time purchasing from Modecraze, and I’m very happy with both of my purchases. Shipping was fast, and prices on products were unbeatable. Modecraze is new my favorite go-to for luxury finds. Thanks!
6 juni 2023
Omdöme utan inbjudan
Have not received the Chloe bag I…
Have not received the Chloe bag I ordered! Can you track where it is an ETA?
12 juni 2023
Svar från Modecraze
Dear Karen,
An email containing tracking information was sent to you on June 12th when your order was shipped. If you haven't received the email, we kindly request you to check your Spam/Promotions folders as it may have been filtered there.
Based on our records, FedEx attempted delivery on June 16th. Unfortunately, no one was available to sign for the package at that time. Therefore, FedEx will be making another delivery attempt to ensure successful delivery.
Sincerely,
Modecraze Customer Care
I’m really happy with the service I…
I’m really happy with the service I experienced. I originally wanted to buy this bag on vestaire but when I realised I would save more money buying from them direct I did just that! I had the bag sent to my sister in San Francisco then someone brought it over to the UK for me. Very happy with my purchase!
1 juni 2023
Authentic and Excellent Customer Service
This was my first time purchasing a designer bag not directly from the designer’s online website and I must say my whole experience was excellent. Customer service was responsive and they even adjusted the purchase price because I received my discount code after I purchased my bag. The bag itself was beautiful, carefully packaged and 100% authentic (had it authenticated also since this is my first transaction with the company). I will definitely be buying from this company again. Reasonable price, amazing quality, authentic and excellent customer service!!!
3 juni 2023
Omdöme utan inbjudan
Gorgeous Bag!
Gorgeous Bag!
The bag is beyond beautiful, it was shipped super fast, and in perfect condition.
Very happy and satisfied with my purchase!
19 maj 2023
Outstanding customer service!
My beautiful Fendigraphy arrived in a timely manner and packaged beautifully. There was a minor issue with my transaction and customer service was extremely responsive. They offered a solution and left me a very happy customer! I’ll be back to purchase in the future!
24 april 2023
All their colors on website are not…
All their colors on website are not representative of actual products. Lost $50 already exchanging 1st for different color I shop on 20+ websites never had this color changes happen. Would not recommend. Reply…not true again your professionalism just shows lack of integrity in selling. I purchase numerous items online daily and pic of your purses is not I repeat not the same color you receive it’s deceptive and I am keeping the item anyway due to $50 loss on first bag and now this bag once again not same as pic online. I wanted a light nude/ beige bag simple these are both purple dark taupe not beige. Never had an issue like this. Misrepresentation period. $500 doesn’t make or break me I just have to look and buy another one from a trusted website. Buyer beware. Never had this happen let alone twice. Not to mention inappropriate attitude from site. Color screen brightness just excuses to sell an item not true or correct. Again buyer beware. There are tons of websites that this does not happen you can purchase from.
23 april 2023
Svar från Modecraze
Dear Trisha,
Thank you for leaving us another 1-star review! We understand that you are upset about your recent purchase and that you may feel dissatisfied with the product.
However, we want to clarify that you not only saw the product you purchased in the photos on several platforms, but you also saw a video of the actual product. Therefore, it is clear that the color was not an issue. It appears that you tried to use the color as an excuse to demand a full refund instead of a site credit. Since we did not agree to your request, you left us negative reviews.
Please note that we have never had any issues with the colors of our products in the photos. However, depending on the device or screen brightness, products may appear slightly darker or lighter.
The second item that you purchased was a Valentino Rockstud Wristlet in a color Poudre. The color was clearly stated in the product description. This is a classic Valentino color - dark neutral nude. We sold dozens of these wristlets and no one had any issues with the color. We understand that you "wanted a light nude/ beige bag", but nowhere in the photos on our website this wristlet looks light nude/beige.
Regarding the attitude - you left us a 1-star review when you assumed that we didn't reply to your demanding email within less than 24 hours.
You also stated that "All their colors on website are not representative of actual products." Have you seen all of our products?!
Thank you for your understanding.
Sincerely,
Modecraze Customer Care
It was a wonderful experience,
It was a wonderful experience,. My new bag arrived on time and in a perfect way. I will be purchasing from Modecraze again very soon. Thank you so much!!
4 april 2023
Satisfied customer
CS answered all my questions before my purchase. Very responsive. My order arrived on time and I’m in love with my new bag. Will purchase again soon!😊
Thank you
5 april 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.