MODDIY Omdömen 552

Ordered two items. Paid for 1-2 week shipping.

Items arrived 17 days later. One of them was wrong.

Ordered aluminium fan filter, received plastic.

Customer service answered questions clearly

Mod DIY makes great products, and their customer support team is proactive with reaching out about any issues you might have. Great company to work with.

Great customer service!

i needed to change my order and they awnsered me very quickly.

Made a small mistake on an order that would have turned into a much larger hassle. Carrie was the rep that dealt with my dilemma and she went above and beyond to remedy the situation! The next time I need any PC Mod Supplies I'll definitely be coming back to MODDIY!

Speedy customer service, amazing array of useful products.

I needed a custom 12VHPWR cable with a type B 90 degree connector, which seems is hard to find online.
i wrote to MODDIY and ask them if they can accommodate my request.
The answer was positive and with a link to the proper page in their website.
The cable arrived today and the quality is exquisite.
i recommend MODDIY because they are quicker and better than the concurrent online firm for custom cables. Free delivery is also a bonus.
Thanks, MODDIY!

I ordered a set for my Be Quiet Darkpower Pro 12 and 2x USB2 and 2x USB3 header cable.

The support when buying (email) was very quick.
The shipping took place despite Spaceship Express longer than my Aliexpress delivery.

I and my children were disappointed when a DHL driver stood there this morning and none of the Enterprise spaceship. :(

The supplied PSU cables are top quality.

I bought the 24Pin ATX cables in standard sleeve, 12VHPWR and EPS in: MODDIY Ultra-Soft Embossed Wire Cables This type of cable is perfect for tight radii and does not burden the 12VHPWR connector on the graphics card.

The USB cables were unfortunately a misunderstanding because they were unisleeved and not single. I then contacted the support and explained the problem.

I should cut the cables into 2 parts and send a photo and then get my money back. I did this and had my money back 20 minutes later.

It takes a total of about 25 minutes to solve the problem.
If I have a problem here in Germany, it will take me 30 minutes to get someone on the phone. : D

Easy to find what i wanted. They where very friendly when i wanted to change my order. I can highly recommend them.

Excellent support! Quick response.

It seemed like they responded almost instantaneously with all of my many questions when the extra mile to be personable and make me feel like my concerns were valid if I have the chance to do ever again I would most definitely and I'll be recommending modDIY.com to all my friends

Carrie was helpful with a issue I had. I ordered the wrong size and I wanted to cancel the order but instead I just modified the order to the correct size I needed for my order with Carrie. Paid the difference and that's it. Thumbs up.

I ordered and paid for 3 custom wires using the options selector on MODDIY website. Afterward, I was surprised to receive an email from Carrie at their help center to confirm double that I ordered the correct style and did not make a mistake, as she noticed only one of the wires was selected to be sleeved wire style. At the same time, the other 2 were silicon wire style. While it was not a mistake, as I intentionally wanted it that way, I appreciate the care taken by the team to go the extra mile to check in with me before they proceed. Although I have yet to receive the product at the point of wiring this review, it sure feels good that it would be just as reliable.

Carrie (from support) answered my question in a timely manner and provided reference material to backup her answer.

Second time I've got help from them, they're always quick to reply and always help you out with what you need. Have basically every single PSU cord out there however you want, whatever size you want and color too! Different braid options as well. Best hands down.

Needed a custom cable built. They understood the request and sent the cable in just two days.
I totally recommend!

Great customer service and ethical approach to doing business -- Product is good and a great place to find relatively niche electronics, and customer service is strong.