MODDIY Omdömen 552

Despite not having any data yet on my relatively obscure Flex ATX power supply, the team went above and beyond to propose a bespoke solution for my use case when we realised the original order wouldn't suit the the specs of my PSU model.

Huge thank you to Carrie and the team for reaching out about the issue and providing world-class customer service!

I contacted MODDIY because I believed that they sent me a faulty 2x8-Pin to RTX 12-Pin for my 5070ti, however, after speaking with the representative (Carrie) I was informed that I actually ordered the incorrect cable and should have ordered an 2x8-Pin to 12VHPWR. Carrie confirmed my product specs from my previous order and offered to send me the correct cable at no cost even though I ordered the wrong cable. Excellent customer service!

I placed the wrong order for the wrong cable and they had Alfred’s shipped the item. I couldn’t afford both the correct and wrong items so I contacted them and even though the item was shipped customer support found a way to cancel and refund it ! They were swift in responses to my questions as well.

Carrie with customer service has been absolutely amazing to work with and the MODDIY assembly team does top-notch work! There was a slight issue with the last mile shipping company after the cables landed in this country, but Carrie immediately reached out after I said what happened and corrected the problem without a second thought. Thank you so much, I cant wait to order again!

MODDIY is literally the best. Their product quality is amazing, but more than that... They're real people. Emailing me back and forth answering my questions. Explaining things to me instead of canned responses. No 24 hours in between.

Just helpful, human, interactions.

I cannot say enough good about them. Especially Carrie, who is the most helpful!

Carrie was very quick and responsive given the times and frequency of my messages. They were helpful and polite. Set proper expectations and were able to get me the answer I needed. I will be purchasing an adapter and I'm very happy and impressed with the service rendered. 5 stars from me!

super helpful customer service.

Highlights:
1. Communication during ordering process generally great*

2. Speed of manufacture, noting shipping was significantly longer.

Issues:
1. 28 Cable comb used for 24pin MB cable threw out colour scheme. *I feel it would have been appropriate if this had been advertised or queried when I requested a sequence of 12 colours. Even if the 'freestyling' of cables had been applied in a symmetrical manner would have been better than what was delivered.

2. 12V-2X6 GPU connector required physical manipulation of pinched pins to enable use. This wasn't particularly difficult and being only my second time using this style plug may be normal?

3. A bit nitpicky and potentially outside what is reasonable for MODDIY to be aware of, but the specified PSU, the Corsair RM1000x SHIFT, type 5 connector clips should be inverted as they currently twist out of alignment from CPU, not visible to the front, just looks ugly in the back.

All in all my priority was to reduce the excess cable length and this definitely did that - I don't regret the purchase despite visual issues.

Amazing fast customer service...took care of me, went above and beyond.

Carrie is great help, thanks for your support with my questions.

fantastic products decent shipping times though shipping a little expensive but free shipping still available fantastic support. Highly recommend always.

Really great customer service, they recommended very well about a concern I had and helped me through the process

very good chat service where you can get expert help and choose the right cable

Da mir bei meinem Netzteil FSP Hydro PTM PRO die Flachlabel nicht gefallen haben, habe ich hier ein gesleevtes Set bestellt.

Kabel sind top verarbeitet, passen perfekt, die Lieferung war pünktlich.

Gerne wieder

Helpful as always, and quick to respond to questions

Shout out to Carrie for the quick response and getting me exactly what I need.

The cables they sent in my first order were really well crafted and of very high quality, so I ordered custom cables again for my second computer I have assembled. Just like the last time, the cables came as I wanted :)

Anticipating my 5090 GPU, I ordered the new H++ 675W cable from MODDIY and they made it specially for my PSU (NZXT C1500) very quickly. The cable is incredible quality and runs barely warm with my oc'ed 5090 SUPRIM. I also have 0 coil whine. I highly recommend MODDIY, it makes total sense to compliment your high-end GPU with their product. Communication with the guys is also top notch.

Bought it Individually Sleeved Modular Cable GPU PCIE 8 Pin for NZXT from the site on 16.03.25 arrived on 29.03.25
Tried to connect cable yesterday and it works perfectly,the cable looks like high quality to be honest, delivery a bit long but overall happy with my purchase!
Cable apparently has 2 year warranty,time will tell 😁