MLB Omdömen 

Be careful, very unethical & untrustworthy. I signed up for a 7-day free trial. On the morning of day 7, I went online and canceled, then I called to confirm the cancellation, and ffinally, I emailed them to cancel. I went to the extreme but something about it didn’t seem right. So since I had never actually had an active subscription, I figured that was the end of it but thought I should confirm they had not charged my credit car.

I went online and found they had charged my credit card $149.99 instantly after I had canceled the first time online. I called customer service and was told I would receive a refund within 3-5 days. I called each successive day requesting the refund since I had never had the subscription. Each time they told me the same thing, 3-5 days.

On day 6, they still had not refunded the money so I called my credit card company who then disputed the charge on my behalf since they charged me for something I had never received. I was told that my credit card company would reimburse me and would go toe-to-toe with MLB.TV to get reimbursed.

Finally, on day 8 after charging me for something I never received and refusing to refund me, my credit card company advised me they had been successful in retracting the illegally charged funds.

BEWARE - BEWARE - BEWARE

You can't watch home games, you can't watch away games.....you can't watch baseball on the baseball app.

The worst service of all the channels I stream. I use a Roku box and Verizon fios, and am popped out of the game and returned to the Mlb.tv homepage 3 or 4 times per game. I’m returned to the Roku homepage once or twice per game. Human Customer service is nonexistent, but robotic responses will ask you to submit the same information you’ve already provided, and then close your case. Too bad there’s no alternative - they’d be out of business overnight.

The audio is NEVER in sync with the video. And it isn’t close, sometimes it’s 4-5 seconds off. And about ever third game I watch or so, it just drops midway through. Also, don’t try and pause for more than a minute or so. The coverage will just drop and restart. For such an expensive app/service and one that has been around for a long time, you would think they would have fixed it by now. It’s terrible.

First and foremost, the exorbitant price tag of $149/yr left me with high expectations, it was frustrating to find out that aside from the blacked out games, now, I'm also unable to access certain games, arbitrarily confined to the confines of Apple TV exclusivity. This lack of accessibility not only feels discriminatory but also undermines the inclusivity that should be inherent in a streaming service of this caliber.
And then, there's a barrage of ads shown, not just during breaks but also while the play is ongoing splitting the TV screen in half to show the ads. Just letting these advertisers know that we are NOT supporting the products that interrupt our enjoyment of watching the games of our favorite teams.

Just terrible. Freezes every single half inning. I called and was given the usual advice to reload the app and restart Roku. Does not help. No problem with any of the many other apps on my Roku. The app does work on my phone, so I am now mirroring games. (PS - no problem with condensed games or highlights, just the live game.)

In the old app I used to be able to get to the video of the condensed games without seeing the final score. This is impossible in the current layout, even when selecting “hide scores” in the settings.
Many of the “improvements” to the layout are exactly the opposite. Please cut back the screen candy and create a user interface that is clean and makes sense.
Video playback just halts often and I need to close and reopen the app which means navigating through the minefield of visible scores once more.
I watch on a Samsung The Frame TV and on an iPad Air 4th gen. We live in The Netherlands.

The whole blackout thing is the reason why I’ll never subscribe to anything ever again. The entire reason I subscribe is so I can watch my favorite team? And since that’s not possible I will never be giving them my hard earned money

They double billed me, failed to recognise it, blamed it on Apple, then finally admitted it but responded by cancelling my subscription and only giving one refund. I've had to ring them twice from the UK and still not resolved. Absoutely horrific service - will take legal action as needed until second payment is refunded.

It becomes torture being forced to watch the same 10 terrible adds over and over without being able to skip ever. no longer bearable after just a week.

Very difficult to watch preseason baseball now on the TV or my computer. I already canceled my subscription for next year because I've already paid for this year and I'm getting nothing for it. I start watching a game on the TV it just keeps going in and out it's a little better on my computer but then all of a sudden you think you're going to a commercial and nothing and it'll come back on 3 hours later and play the game again from the beginning. MLB what are we paying for? This is ridiculous never had these problems in past seasons. I also have subscriptions to the NFL and NBA and hockey and have no problems at all. But somebody inside your organization needs to get on the programmers and get these technical things worked out so people get what their paying for. If I'm watching a game on cable through my cable subscription never a problem but when you're streaming with your MLB it's terrible.

I wanted to cancel my MLB. When I got an email about renewal I was unable to access my account...website was down? Now they have automatically charged my credit card and even though it has been days (5) I can't cancel. I tried to call their number at 11:00 AM eastern time. Recording says I have called when they are closed and call during business hours starting at 9 AM eastern time

I had requested twice to cancel my auto renewal on their website under mlb.tv (cancel auto renewal) In plenty of time and you don’t receive an email confirmation they received it. Then I noticed a month later they billed my credit card $160. I have now wrote the complaint to them 3 more times. I have heard nothing so I will have to get my credit card company to go after them. They need to be sued for the harassment they are causing everyone.

The MLB TV app sucks, getting worse every year. Features are gone, the ones that remain, like choose your inning, work like bad network crap on a good network.

WTH are you doing? Hire some real programmers who know what they're doing. Fix this CRAPPY interface before the season starts, or I will cancel your sorry butts for lying about your product. Creeps. I'm damn sick of corporate doosh bags.

Suppose to have 7 day free trial. They took off the money off my card first day. I thought it was a free trial. Iam not going to pay for preseason baseball. Unbelievable. Watch out now I have to fight to get my money back.

Many people have internet not Comcast or other cable providers. I used to have MLB with internet and app on Roku with an id and password for the account. I wanted to watch the play offs this year. My internet speeds have improved when lowering the resolution. Hard to believe people still do not have internet in the US, but we can send billions overseas. I ordered the post season, and could not use the app because not with a cable provider. The area I live is over 200 miles from Baltimore and are blacked out. 150 from DC. Like we are close enough to rob any games to could attend live. Love watching these companies slowly put themselves out of business with wokeness and greed

I signed up for the padres stream on the July 30th, paid for a couple months of service and then was charged a full month for service for 9/30-10/2 when there was only 3 games remaining. If someone pays $20 a month how is it fair to charge that for 3 days of service? They denied my request for any proration. Be warned make sure you cancel before the end of the season or else they’ll charge you as much as they can.

I have no problem broadcasting in multiple languages. But if you are the MLB Network, based in the US, then don't broadcast major league games in only spanish. Broadcast in both. YOU are literally ignoring the majority of the language spoke in the country you are based. I don't pay hundreds of dollars a year to not be able to listen to a game, especially a playoff game!!

Blackout policy was very bad in 2022, it’s even worse this year. Not being able to see regular games because they sold it to other streaming services is a disgrace. Complaints are answered after a couple of weeks including termination of your account in advance of next year. 15 years of being a subscriber is coming to an end. What a waste…