Bad customer service after losing my package. I'm a new customer. I placed an order which got lost. Weeks later, they still don't know where my package is, despite several requests from me. They have... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I bought MitoQ~ Eye Support & I can honestly sat that after 2 weeks (I didn't take them straight away) I know that my vision is a little clearer already, I've never worn glasses & pass eye tests but v... Se mer
Företaget har svarat
MitoQ has been a blessing for my 9-year-old daughter who struggles with Friedreich's Ataxia. Within a week of starting MitoQ, we noticed a remarkable increase in her energy levels. She was more active... Se mer
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From day one—much to my surprise—I felt a clean lift in energy (if I had to put a number on it, about 25%), without the jittery caffeine feel. I have calm, steady focus all day. I used to train e... Se mer
Företaget har svarat
Företagsinformation
Om MitoQ
Skrivet av företaget
MitoQ is a patented molecule that supports the foundation of your health – your cells. It’s scientifically shown to combat cell stress, helping you to get more out of life.
MitoQ’s benefits:
- Optimized health
- More energy
- Immunity support
- Faster recovery from exercise
- Fewer slumps
- Deeper focus
Kontaktuppgifter
Mason Brothers building, Ground Floor, 139 Pakenham Street West, 1010, Auckland, Nya Zeeland
- 093798222
- customerservice@mitoq.com
- mitoq.com
4,3
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 66 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Undelivered Order
Despite the promised delivery timeline, my package has not reached me. To my dismay, I have discovered that it was returned to the sender without ever arriving at its destination.
21 juli 2025
Svar från MitoQ
Hi Tatiana,
Thank you for your feedback. Our Customer Service Team has been in touch. If you have any further queries, feel free to get in touch!
All the best,
MitoQ.
Great product excellent service delivery
21 juli 2025
Svar från MitoQ
We are very glad to hear, Bryce!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
We have fantastic service from MitoQ
We have fantastic service from MitoQ.
Great notification of deliveries and also follow through.
The product is exceptional too
20 juli 2025
Svar från MitoQ
Hi Christine,
We are so happy to hear- thanks for your ongoing support. If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Fast delivery
13 juli 2025
Svar från MitoQ
Hi Barry,
Thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Svar från MitoQ
Hi Randy,
Thank you for reaching out.
Our Customer Service Team has been in touch. If you have any further queries, feel free to get in touch!
All the best,
MitoQ.
MitoQ delivered
MitoQ delivered - and without delay. Mitochondria are the largest contributor to ROS production. MitoQ Pure directly targets mitochondria to mitigate local ROS production. I wish I had known about it sooner.
8 juli 2025
Svar från MitoQ
Hi Frank, thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Svar från MitoQ
We are very glad to hear, Mary!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Disgusting amount of packaging.
Disgusting amount of packaging.
Most supplement companies are reducing packaging or making it easier to recycle, MitoQ are over packaging - a weirdly shaped bottle with an oversized cap, inside an over decorated difficult to open box.
14 juli 2025
Svar från MitoQ
Hi Antonia,
Thank you for your feedback.
With careful consideration, we needed to find a compromise between the practicalities of shipping product globally and the feedback from our valued customers which led us to the final decision around bottle size and packaging.
With this change in packaging, we partnered with a packaging company that are committed to sustainable packaging and are market leaders in sustainable and recycled materials. The packaging is made of 100% recycled material and both the cardboard and plastic are recyclable.
MitoQ’s new bottles, bottle caps, inks and outer boxes are all 100% recyclable. Simply pop them in your recycling bin!
However, we are constantly reviewing how we can provide a better customer experience and become a more sustainable company, and your feedback has been passed on.
Thank you for taking the time to reach out to us and again, we apologise for the inconveniences this has caused you and we hope that this provides some clarification.
All the best,
MitoQ
Svar från MitoQ
Hi Sally,
Thank you for your feedback.
Unfortunately, we are unable to organise different delivery options for your parcel as our orders are handled by our third-party distribution companies who have set delivery services.
All the best,
MitoQ
Suspicious Packaging Overkill
The whole unboxing thing was too antienvironmentally over the top. You cost an arm and a leg, and getting vitamins in a 200.00-headphones-style box felt like you are attempting to justify overpricing. Kooky bottle, the same way.
It's cellular, so I can't say "It's an epic improvement!" but seems to improve energy.
9 juni 2025
Svar från MitoQ
Hi Stephen,
Thank you for your feedback.
With careful consideration, we needed to find a compromise between the practicalities of shipping product globally and the feedback from our valued customers which led us to the final decision around bottle size and packaging.
With this change in packaging, we partnered with a packaging company that are committed to sustainable packaging and are market leaders in sustainable and recycled materials. The packaging is made of 100% recycled material and both the cardboard and plastic are recyclable.
MitoQ’s new bottles, bottle caps, inks and outer boxes are all 100% recyclable. Simply pop them in your recycling bin!
However, we are constantly reviewing how we can provide a better customer experience and become a more sustainable company, and your feedback has been passed on.
Thank you for taking the time to reach out to us and again, we apologise for the inconveniences this has caused you and we hope that this provides some clarification.
Start small,
MitoQ
I started taking MitoQ triple magnesium…
I started taking MitoQ triple magnesium about a month ago. I have trouble sleeping and take sleep aids to help with that. But after trying MitoQ I am finally getting to sleep more relaxed and waking up feeling like I had a good nights sleep .
I have tried many many sleep aid products , for years, and I think I have finally found my answer!
I don't normally give reviews on any products but this was one that needed to get 5 stars.
If you are like me and have the sleeping issue, try this supplement.You WILL not be disappointed!
1 juli 2025
Omdöme utan inbjudan
Svar från MitoQ
Hi Barbara,
That's amazing! We are so happy to hear- thanks for your ongoing support.
If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Svar från MitoQ
We are very glad to hear!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Early Impressions! Great Magnesium Supplement
This is the first Magnesium complex that me and my wife have both noticed helps us go to sleep and get good deep sleep! We hope that it continues to improve and get better and better!
8 juni 2025
Svar från MitoQ
Hi Mac,
That's amazing! We are so happy to hear- thanks for your ongoing support.
If you have any questions about your MitoQ, be sure to get in touch 😊
All the best,
MitoQ
Svar från MitoQ
Hi Vicki,
Thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Unique product to try to avoid to catch…
Unique product to try to avoid to catch SARS-Cov 2.
4 juli 2025
Svar från MitoQ
Hi Maxime, thank you for your feedback! If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
very espensive
9 juli 2025
Svar från MitoQ
Hi Peter,
Thank you for your feedback, we've taken this onboard. Any further questions, please feel free to get in touch.
All the best,
MitoQ.
The product arrived on time & works as…
The product arrived on time & works as described,
I am already noticing the improvements.
2 juli 2025
Svar från MitoQ
We are very glad to hear, Mark!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Quick Delivery
The product came right away and was beautifully packaged. I am excited to try it.
8 juli 2025
Svar från MitoQ
We are very glad to hear, Claire!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Svar från MitoQ
Hi Genevieve,
Thank you for your feedback!
If you have any queries at all, please do not hesitate to reach out.
All the best,
MitoQ. 😊
Easy to make an order and delivery was quick
Great product. Easy to make an order and delivery was quick
7 juli 2025
Svar från MitoQ
We are very glad to hear, Stu!
Thank you for your support and if you have any questions, feel free to get in touch.
Start Small,
MitoQ. 😊
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.