Mitchell & Brown Omdömen 

54
TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

After an earlier review, the company reached out to me and asked me to get in touch to work on a solution. They sent me a USB stick to reset my TV, and with the help of two technicians (whose names I’... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Purchased our first Mitchell & Brown tv 7 years ago, & were so impressed with it, bought a smaller one with integral DVD player for a bedroom, a year later. As the 7year warranty is at an end for one,... Se mer

Betygsatt 1 av 5 stjärnor

The worst TV we have ever had, over the last 4 years it has been repaired numerous times and eventually replaced with the 'latest model' which is the worst of the lot. It failed within hours of... Se mer

Betygsatt 5 av 5 stjärnor

I have just had my 42 inch M&B TV repaired under guarentee. The repair service was excellent, rang to report fault, next day return packaging arrived, collected the following day. Small delay caused... Se mer

Företagsinformation

  1. Elektronikföretag

Skrivet av företaget

One of the most innovative and reputable British brands in consumer electronics. Mitchell & Brown is a part of the TVD group originally named TV and Video Direct, founded by Jim Brown. In 2016 the company celebrated a true milestone, its 20 year anniversary. To commemorate this TVD developed their very own exclusive TV brand ‘Mitchell & Brown’.


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

54 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,4

Alla omdömen

(54)

21 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great M&B TV and service…

I have just had my 42 inch M&B TV repaired under guarentee. The repair service was excellent, rang to report fault, next day return packaging arrived, collected the following day. Small delay caused by the carrier. Martin Whittle progressed then provided a same day turn around and it was returned the next day. I would highly recommend M&B televisions and their garentee service.

18 maj 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Mitchell & Brown for all round quality…

The picture quality of a Mitchell & Brown television is visible the moment you switch it on, with vibrant lifelike colours and beautiful high definition picture quality. The most impressive thing with the television however, is the industry leading seven year parts and labour guarantee which reinforces the message that build quality is held in the same regard as picture quality. I'd definitely recommend this British television company!

30 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Replacement for lost remote control

My 88 year old father lost his remote control. Within 2 hrs of writing to M&B I received a response that they would send a replacement to him free of charge. Excellent service and very understanding of my Dad's predicament. Well done Mike Oliver who is the M&B marketing manager. Thank you for great service.

28 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic value

I have dealt with the Mitchell & Brown brand for many years. I've found the TVs extremely good value for money, reliable, easy to use and backed up with a fantastic 7 years warranty.

27 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

MITCHELL & BROWN GREAT 7 YEAR WARRANTY …

When we purchased 40" TV they gave 7 year Warranty.
After 4 years we had a problem. They sent boxes to pack it in, the next day they collected it (Thursday) and it was returned to us early on Monday morning. Great service from a Company who honoured their Warranty promptly and efficiently. What more can anyone ask.

22 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Par excellence

Right, I broke the tabletop pedestal TV stand of my 55 inch TV and I needed one asap. I emailed Mitchell & Brown customer service for a replacement and would happily pay for it. To my surprise, this man named MARTIN WHITTLE get back to me and said, I will send you one free of charge ( I didnt even have to wait hours or days for a reply Only a few minutes and I got an answer back).
Now, hows that for a customer support and service?. So, c'mmon folks if you're ever thinking of buying a smart TV, dont just settle for one.Get a reliable,dependable and trusted name you can rely on. Pure British enginuity without the compromise. When they say 7 years warranty, they mean it.
There customer service and support is incomparable and second to none.
The Customer is there priority.
Thank you very much.

19 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service

Excellent service from start to finish. Everybody I delt with was polite, enthusiastic and wanted to help. The kept me informed and did what they promised. Absolutely no problems. Will use again and thoroughly recommend them

14 april 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Update, Most annoying fault ever.

Bought a Mitchell & Brown TV yesterday, the sales person assured me that it is a good picture, which it has, unfortunately that's the end of the good.
The UI takes a bit of getting used to but not as bad as some. Now there damning bit, Netflix and prime are on buttons, but come on, no now TV or Disney+, what the hell? I had to buy a now TV stick and can't watch Disney+, in fact your supply of apps is disgraceful. I would return the TV but I feel it's not a return reason. Not a good TV, certainly won't buy again, 43" for £400 is not cheap either, expected better for the price.
09/04/21
Have discovered a fault with this TV, 5 times now while watching now TV using a dongle since they can't be bothered to add the app, a large message comes up saying the TV's usb doesn't have the power to run the dongle, everything stops and the only way to got rid of this is to switch off at the mains. This is bad enough but I don't use the TV's usb, I use a phone charger, I've used 3 different ones, all modern and 2 of them are quick charge, but still does this. I think this is the most annoying TV so far with this fault continuing. Sorry but you loose a star for this.

1 april 2021
Omdöme utan inbjudan
Logotyp för Mitchell & Brown

Svar från Mitchell & Brown

Hi Bryan,

Firstly, we are pleased to hear that you are impressed with the quality of picture that you are receiving on your Mitchell & Brown TV. We understand that whilst a new UI may take some time to get used, this could be said for almost all new technology and this is not an issue related directly to Mitchell & Brown TVs. The navigation and menu functionality are intuitive and become increasing easier to operate with each use.

We are always looking to add the latest apps to our Smart TV range and we currently support many of the best loved services on our Smart TVs including the following: BBC iPlayer, ITV Hub, ALL4, Netflix, Prime Video, YouTube and many more.

Did you enquire as to whether the TV you were looking to purchase had the apps you required? If the retailer that you discussed the TV features with prior to your purchase indicated that the Disney + and Now TV apps were available on our smart TVs I would advise that your contact them directly.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer