At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... Se mer
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... Se mer
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... Se mer
Företagsinformation
Kontaktuppgifter
Unter den Linden 24, 10117, Berlin, Tyskland
- hello@misscosy.com
- misscosy.com
4,5
Utmärkt
189 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great product, great service, highly recommend!
Purchased a full set of Comfies for my wife. The sizing was right on. They are her favorite lounge clothes now, hands down. We live in MN and it gets chilly so having the long and short sleeves/bottoms is excellent! Even had an issue with one garment and they took care of it right away and shipped a replacement! Great product, great service, highly recommended!
1 februari 2023
Omdöme utan inbjudan
My order came and was missing one of…
My order came and was missing one of the pieces but I worked with customer service and they wound up shipping a whole new order out to me. Thank you!
3 februari 2023
Omdöme utan inbjudan
Miss Cosy was legit and customer…
Miss Cosy was legit and customer service was very helpful. They made things right and then some. My wife loved the whole set and lives in it!
10 januari 2023
Omdöme utan inbjudan
Overall great quality and I would…
Overall great quality and I would receive quick responses about my delivery
27 januari 2023
Omdöme utan inbjudan
Fantastic mis-ship!
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct the matter. The second package arrived and.....WOW!
My partner ADORES this procuct, it keeps you real warm without overheating.
THANK YOU MISSCOSY!!!!
30 januari 2023
Omdöme utan inbjudan
My girlfriend loved it and they have…
My girlfriend loved it and they have Great customer service! Will buy more for sure
3 februari 2023
Omdöme utan inbjudan
Thank you Christine
I received the wrong order. Christine came to the rescue and replaced the wrong item with the right item I ordered. She also kept in contact with me step by step informing me on the progress of my replacement order. Christine has been more then helpful and because of the way she handled my issue I will be ordering again from MISSCOSY.
26 december 2022
Omdöme utan inbjudan
Poor customer service / no exchange option
Sizing is a little small. Tried to exchange for a larger size but after nearly a month of back and forth with the company they told me to return it and pay for the shipping. Shipping cost to send it back was $60+ which is half the cost of the outfit. Be careful when purchasing from here if you don’t like it or it’s the wrong size it will cost you a lot more.
12 januari 2023
Omdöme utan inbjudan
We had a shipping issues and Miss Cosy…
We had a shipping issues and Miss Cosy customer support took care of the issue very quickly. My wife loves the clothes!!! Will order more!
8 januari 2023
Omdöme utan inbjudan
Great quality product would recommend
They were easy to deal with from the time the order was placed to the follow up text once we had the product in our hands. Fast and very efficient
9 december 2022
Omdöme utan inbjudan
Quality Customer Service
Overall excellent customer service. There was a mixup with shipment/delivery but the company exceeded expectations in solving the situation. The product itself is of very high quality and loved by my S/O. Would recommend to anyone.
19 december 2022
Omdöme utan inbjudan
good quality and wonderful customer…
good quality and wonderful customer service
24 november 2022
Omdöme utan inbjudan
My girlfriend loved the bundle and it…
My girlfriend loved the bundle and it fit great. Also, customer support is fantastic to work with if needed.
3 januari 2023
Omdöme utan inbjudan
Excellent product and excellent…
Excellent product and excellent customer service. When I had a problem with the mail mistakingly sending back my package, I reached out via email and they responded quickly and had a second package sent out to me via express. Very happy with the product and will definitely purchase more in the future.
11 december 2022
Omdöme utan inbjudan
Good customer service and…
Good customer service and communication. My wife loves the product as well
22 december 2022
Omdöme utan inbjudan
The material is super soft and warm
The material is super soft and warm, very comfortable wear.
25 december 2022
Omdöme utan inbjudan
This company is a scam
This company is a scam. Items come shipping from Shanghai China and never actually track once it hits the US. Never trust this site as you can’t actually write a review on their official website. SCAM SCAM SCAM. STAY AWAY.
13 december 2022
Omdöme utan inbjudan
Svar från MISSCOSY
Hi Marcus, we have already sent you a tracking email and your order has already been successfully delivered. If you need further assistance, please email us at ask@misscosy.com. Thank you!
Very response and accommodating
Had an issue with my order being shipped to an incorrect address. The seller immediately rectified the issue with no hassle whatsoever. Highly recommend!
15 december 2022
Omdöme utan inbjudan
Shipping is a MESS
IDK about the product quality, but it took more than two weeks to arrive and missed the deadline for my Christmas departure. Quite disappointed in the shipping.
22 december 2022
Omdöme utan inbjudan
Great Birthday gift, right on time
Great, cozy product! Good shipping experience, quick and helpful customer support responses!
15 december 2022
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.