Never had a small handbag my entire life, took a little while to adapt what you do not need, but the purse is well constructed, compact, and complete, even thinking about buying a second
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I love my Minooy handbags. The quality is exceptional and the best feature is the built in wallets. Unfortunately on my last order the magnet holding the glasses pocket is too weak and is constantly d... Se mer
Företaget har svarat
My crossbody phone bag is the highest-quality bag I’ve purchased online — without touching and feeling it first. Holds everything I need and nothing else. Not bulky or heavy (unless you choose to weig... Se mer
Företaget har svarat
I loved the design of the purse. I can carry several items, and find them quickly. The design of the card holder pocket and other zippered pockets make it unnecessary for me to carry a wallet. Downsid... Se mer
Företaget har svarat
Företagsinformation
Kontaktuppgifter
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,4
Utmärkt
326 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just received my blue Athena
Just received my blue Athena - well made, numerous compartments with RFID and a regular compartment for my EV to turn on. I am sure it will take a while to find the “perfect” purse setup 😻. The shoulder strap is generous in length and width. This is a lovely product 🥰😻🧚♀️
7 mars 2024
Omdöme utan inbjudan
Svar från Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Wonderful Purse
Great packaging and care instructions. Easy to track and delivered in time frame as promised
19 januari 2024
Svar från Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Beware (again)
Minooy’s response to my 1-star review was to infer that I had purchased the bag from a “knock-off” online reseller and that should be more cautious. I purchased it directly from the Minooy website, and I waited a considerable amount of time to receive it. Immediately after posting my review, I received an email from the company offering me $30 to keep the bag as is, or to let them know if I wanted instructions how to return it for a new bag. I say it again: Caveat Emptor.
20 februari 2024
Omdöme utan inbjudan
Svar från Minooy
Dear Pamela,
Thank you for the feedback. Sorry for the late reply.
We cannot check the specific order from your name Pamela. Can you provide the order number? If you do purchase a product from Minooy, we are willing to assist you with any issues you may have.
Looking forward to your reply and have a nice day! ^_^
The quality and customer service far…
The quality and customer service far exceeded my expectations! The leather is so dog and customer service was easy to work with
21 december 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Fantastic well made purse
21 december 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The great quality is so fantastic!
The quality is fantastic. Best crossbody I've ever bought!
22 december 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Beautiful purses
I purchased a couple of purses and had no issue at all. They arrived well packaged and the leather is so soft and they are well made. Will definitely purchase again.
21 december 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Even better quality than I expected!
I am in LOVE with my new bags. The leather and hardware are incredible! Soft, rich and buttery for the leather and super strong for the hardware. I am VERY impressed. Now Minoy just make more fun colors please and I will buy more!
21 december 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I was unsure about buying this bag
I was unsure about buying this bag, I wondered if the reviews were fake or if people were given a free bag to leave a review. I was also unsure because it was coming from china. All I could think about was companies like Wish. So I spent the money and ordered the bag. It took about 2 weeks and I LOVE this bag. I will definitely be ordering another. I also ordered the card holder thin wallet and I love it too. I can’t remember when I found a purse I like more.
16 januari 2024
Omdöme utan inbjudan
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Definitely NOT real leather
Definitely NOT real leather. You can see in the seams that it's "PLEATHER".....
Like the size and spaces in the bag; however definitely paid too much for what I got.
9 januari 2024
Omdöme utan inbjudan
Svar från Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us.
The leather of Minooy bags is made of top layer cowhide which is soft and comfortable.
Hope this is helpful and have a nice day! ^_^
Impeccable customer service
Impeccable customer service!
They went above and beyond to be sure satisfaction was accomplished. I will buy from them again and refer family & friends.
9 januari 2024
Omdöme utan inbjudan
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love my new Minooy small cross body purse.
Love my new Minooy small cross body purse. It is my second one I have bought both in the same color. Hope to buy a larger one when I have the money to pay for it. The leather is so supple and soft and the color choices are great. I have not look for a perfect bag since I have found Minooy!
21 oktober 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The perfect handbag is a camera bag
I saw it, the perfect purse! I ordered it post haste and it came within two weeks. It was beautifully boxed with care.
I have been using the perfect purse for an every day ‘grab and go’ carry all for my personal essentials and it’s perfect, keys, wallet, sunglasses and iPhone, a mask for crowded areas and a handkerchief. It’s the perfect handbag for me.
20 oktober 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I appreciated the fast response time
I appreciated the fast response time. Answered my questions and provided exact steps for my return process
21 oktober 2023
Svar från Minooy
Dear Nicole,
It's our great pleasure to help you solve the problems.
If you have any questions, please feel free to contact us. We are always here with you.
Have a nice day.
Best regards!
Minooy Team
I ordered a small crossbody organizer…
I ordered a small crossbody organizer purse and LOVE it's functionality, size and color.
However, the material (leather?) Is starting to look faded and is getting scratched and scuffed up easily. I normally carry it to work inside another leather bag and when I carry it into a store or on the go, it's under a jacket or sweater. It's not getting abused. I've had it about 6 months.
I feel like it it not sealed or finished
I wonder if there is an oil or leather conditioner I could use?
9 oktober 2023
Omdöme utan inbjudan
Svar från Minooy
Dear Nikole,
we are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
Could you please send me a picture of the damaged bag that we can understand your problem more clearly?
Looking forward to your reply and have a nice day! : )
Top quality merchandise
Top quality merchandise, ease of ordering, speed of delivery. Packaging was impressive.
19 oktober 2023
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Bali Bag
I very seldom give reviews, but this company deserves five stars across the board. Their customer service is outstanding; the product is lovely and well crafted with thoughtful details; and the packaging was just as great! I will be happy to be giving this as a gift.
10 november 2023
Omdöme utan inbjudan
Svar från Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.