mínimo bébé Omdömen 

Begin maart 2024 een order geplaatst van 200 euro. Tot op heden niet ontvangen. Al meerdere e-mails gestuurd en berichten via Instagram, maar geen reacties. Ik voel mij opgelicht!

No answer to multiple emails and messages on Instagram. Ordered 2 items and received only one. Tried to return the only item I had, and no address was given on the online return process, and again no answer. Never buy from this company!

La merce è arrivata ed è di buona qualità.
Unica pecca, il servizio clienti è lento nel rispondere e non è stato semplice seguire lo stato di tracciamento della delivery.

Love the design/pattern/material and colour. Will definitely buy more from Minimo bebe

Super cute and good quality

Awful just to late for every also bad quality

Do not buy anything from this company.

I originally found this company through IG. I browsed their website which when you click on any of their items shows a near perfect trustpilot rating. Everything looked legitimate. so I subscribed to their emails to get a discount code and kept getting different offers. Once I placed my order though the emails stopped. When I finally did receive an update I saw that my order was coming from somewhere in china.

I finally received my order only to be disappointed. Nothing was as advertised. I spent $320 on what was supposed to be high quality 100% cotton clothes and leather shoes only to receive clothes that were made of polyester and shoes that smelled and looked like plastic.

I attempted to file a return on their website but the links to do so were broken. When I complained to their customer service team they took 3 days to inform me that I could file a return on their website. So after searching their FAQs page I finally found a return link that worked. I then had to request a return and wait for it to be approved. Keep in mind, their return policy states returns must be made within 14 days of delivery. After 4 days and no word back, I sent a follow up email. I was told my return was approved and given instructions on how to return the items. No return label was provided, just instructions stating to printout a confirmation email and take the package to your local post office or carrier. They also provided a completely different return address to some random place in the Netherlands. When I googled the address a drop off/pickup service “my pup” comes up. I paid over $50 to return the items. I sent the tracking number to mínimo bebé and informed them of the status and never received a response. It has been over a month since I returned my package. I recently checked the status of the return only to find out that the package that made its way to the Netherlands is now being returned.

This company is a scam. They’re selling cheap overpriced clothes that are not at all as advertised and their customer service is verging on nonexistent. Don’t let them steal your money.

Sehr schöne Kleidung! Gute Qualität.

They sent a wrong size for the dress I ordered , I wrote several emails and nobody ever replied for 2 months now.

I just want to say that the shoes are lovely

I wrote 10 times an email and also wrote on instagram too, but never got a reply. Very bad customer service.

Servizio clienti inesistente, vendono e poi non rispondo per fare il cambio taglia. Pessimo sito!!!

I’ve ordered angora sweaters and indeed it was not angora, but poliester. All details in one day fell down because of low glue quality.

No customer service support, despite reaching out a douzen times via email, online and IG dms to request a return. TERRIBLE CUSTOMER EXPERIENCE.

Poco seri pacco mai arrivato chiedo il rimborso tramite carie mail ma nessuno mi risponde. Non comprerò mai più.

poor quality. bears were not connected as on picture

This is a scam company , be careful ❌❌❌❌I have ordered for 200 euros in mid December and I received the order at the end of December.. on 2 January I asked for the return!! They rejected the request without any explanation.. I tried to write them and contact them but no reply .. it’s been two months without any answer… apparently they don’t reply anyone .. be careful of this SCAM

I originally ordered 2 items on 28/01/2024.
Received 1 item on 5/02/2024 and radio silence on the other item. I have chased multiple times asking where the missing item went. They informed me that the item was out of stock and if I wanted a refund or replacement. We are 1 month later and I still have not received the refund or other item. No communication what so ever, you can only get in touch via e-mail but they don't reply. This is not acceptable for a webshop in 2024. Super disappointed, they have lovely items and the one I received I do like very much.

DO NOT SHOP WITH THEM. FAULTY PRODUCTS, NO RESPONSES FROM CUSTOMER SERVICE!!! finally got through to a customer service member to report a faulty jumper i received in December returned it and now they e kept the jumper and stolen my money!!!!! SCAM company do not shop