Overall delivery was a bit slower than advertised, and the order was stuck on ‘processing’ for 3 days with no updates but when received it well and securely packaged and now fitted. The other is... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy ordering for fridge door shelf. Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates... Se mer
Brought new cooker, suppplied with onlry one oven shelf , any good cook needs two shelve , emailed Minerva for a shelf , out of stock, two weeks later email , we got stock, now on way, two shelve cook... Se mer
Argos Customer Support provided the steer that Minerva Parts would be able to supply a fan belt for a Bush 3Kg Tumble Dryer. Much relief when their web site pictured the part I had been searching fo... Se mer
Företaget har svarat
Företagsinformation
- Leverantör av reservdelar för vitvaror och hushållsapparater
- Leverantör av elektroniska reservdelar
- Butik med elektroniska reservdelar och komponenter
Skrivet av företaget
Spares parts supplier for a large range of whitegoods. We have access to over 1 millions spare parts and update our site with new spares everyday.
Kontaktuppgifter
55a Halifax Way, YO42 1NR, Storbritannien
- info@minervaparts.co.uk
- minervaparts.co.uk
4,3
Utmärkt
234 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 18 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Specific part sourced and supplied promptly
Specific part sourced and supplied promptly, kept informed.
14 juli 2025
No customer support
I made an order, and after I paid I received no tracking info. I emailed them several times, made a request on the website for which again I received no response. The next request I made on their website I wrote that I will make a claim to my bank and report the website, two hours later I received an email informing me that I will be refunded. So customer support isn’t their thing I guess.
11 juli 2025
They went above and beyond helping me…
They went above and beyond helping me get the correct part.
1 juli 2025
how quickly it was delivered
24 juni 2025
Parts from Minerva resolved oven door problem
Had been struggling to resolve an oven door problem where the inner glass plastic fastenings had broken. Was pointed at Minerva via Rangemaster customer service and was looking for a replacement door. Actually found the plastic fixings and resolved my problem for less than £20 including delivery. Many thanks.
16 juni 2025
Really quick to come good for money…
Really quick to come good for money works really well
16 juni 2025
Went on website and put exact model…
Went on website and put exact model number in. Ordered the thermocouple that came up and it’s the wrong one when I stripped oven to fit it ! 35 years experience so definitely doesn’t fit ! Only took the job because of an old lady customer whose oven doesn’t work. Sent a message on the site enquiring about returning the part and refund etc but not even got a reply ! Won’t bother next time.
10 juni 2025
The best company I have ever dealt with…
The best company I have ever dealt with so fast with delivery and getting the part I asked for.
10 juni 2025
Bush dryer fan belt…
Ordered a fan drive belt for a Bush tumble dryer that can be awkward to get hold of.Quality part delivered promptly excellent service.
28 maj 2025
I've been waiting for a reply for 6…
I've been waiting for a reply for 6 days after being sent the wrong part twice. Was asked to send photos of said parts amd have had no reply since so been unable to use my oven. With 3 kids it's no really acceptable. Not one email to apologise after the first part was incorrect they just sent another part
26 maj 2025
Omdöme utan inbjudan
Replacement part
After trying several options, I emailed Minerva, got a reply followed by delivery of the part which my son fitted.
19 maj 2025
Clearly just want your money
Trying to get hold.of someone is awful.
I had the wrong part delivered, no way of speaking to anyone keep twlling you to send a message which i have done twice now. Tried to look at the returns process online and its a blank page. Awful. Another thing is I was told by @Argos to use these because it was the only place I could get a replacment for Bush oven. Shocking
8 maj 2025
Svar från Minervaparts
Good evening Sarah,
We received and responded to your messages on 22/05/25 at 21:09, providing details on how to return the item, including a working link to the returns page: https://minervaparts.co.uk/en/content/6-returns. This page is active, so if it appears blank on your end, please try accessing it using a different browser.
If the issue persists, kindly email a screenshot to info@minervaparts.co.uk so our IT team can look into it.
You may also want to check your spam or junk folder for our response. Alternatively, if you created an account on our website, you should be able to view the message there.
Great service.
Great service.
Managed to get part that I couldn't find anywhere else and in stock as well.
Highly recommend.
10 maj 2025
Easy ordering for fridge door shelf.
Easy ordering for fridge door shelf.
Ordered knowing it wasn't currently in stock but Minerva aquired the part quickly and sent out faster than i thought would happen. Great communication and updates which helps you know how your order is progressing. Thanks Minerva
3 maj 2025
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