I've been ordering products from this company for the last few years and I am always blown away at the high level of customer service that they provide every time I make a purchase from them. Not only... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Products arrived a lot sooner than expected, unfortunately the live plant got damaged, only one leaf survived. Fingers crossed it survives. Edited to four stars based on response 2nd edit - liv... Se mer
Företaget har svarat
Great service. Quick processing of order. Good communication. Confirmation order received after checkout then followed by email to chosen address with follow up of shipping email. In general a easy pu... Se mer
They always ship fast, have good communication, and are easy to order. great company. For this order, I didn't find the products themselves great for me (kanna snuff and kratomic mix). I've tried... Se mer
Företagsinformation
Skrivet av företaget
Explore Your Mind with MindFuel, Aotearoa's Premier Online Smartshop & Headshop. Discover Blue Lotus, Kava, Kanna, Ecsplore, Happy Caps, Clear Focus, Elevated Botanicals, Herbal Pipes, Vaporizers & Infusion Machines. Enhancing Minds Since 2004.
Kontaktuppgifter
P.O. Box 3260, Fitzroy, , 4341, New Plymouth, Nya Zeeland
- 0277863221
- sales@mindfuel.co.nz
- mindfuel.co.nz
4,8
Utmärkt
323 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Great customer service. Quick response to email. Quick delivery.
12 januari 2026
Quick
Quick, efficient service and delivery. Normally wary when a company has a rating this high but it's legit and well deserved. Keep up the good service, thoughtful packaging and quality product!
12 januari 2026
The san perdro seeds sprouted after…
The san perdro seeds sprouted after about a week after planting, they look cute and awesome, definatly recommend
2 december 2025
The Gold Standard of Customer Service!
I am absolutely thrilled with MindFuel, and their dedication to customer satisfaction is truly unparalleled.
My initial order of a live plant faced significant challenges: it arrived two months after ordering and was, unfortunately, snapped in two due to transit damage. While disappointing, it was the response to my complaint that made all the difference and cemented my trust in this business.
The MindFuel went above and beyond to correct the situation. They not only responded quickly but generously sent three replacement plants—not just one—which arrived about a month later in significantly improved and secure packaging. All three replacement plants arrived safe, sound, and perfectly healthy. They are thriving!
Exceptional customer service! Few companies show this level of integrity and commitment when things go wrong. If you are looking for a supplier who stands behind their product and prioritizes the customer experience, look no further. Highly, highly recommended!
26 augusti 2025
informed and on time ,,what more can…
informed and on time ,,what more can you want A1
+++
12 december 2025
I received my package very quickly
18 november 2025
Herbs That Work and a Team That Cares
I've been ordering products from this company for the last few years and I am always blown away at the high level of customer service that they provide every time I make a purchase from them. Not only is their herbal product range vast and impressive, but the quality is second to none - no other company I know of offers the range of rare, hard-to-find herbals that these guys offer....at very reasonable prices I might add. I cannot recommend this company highly enough.
25 november 2025
Purchased some Mulungu tea
Purchased some Mulungu tea. Product arrived promptly and is giving me fantastic sleeps and calms the nerves. Very happy with the business and their products. They provide lots of online tips.
3 november 2025
Awesome communication
Awesome communication. They didn't have a product I ordered, gave me the option to get something else or refund. Sent my other product with a little something else to try.....
9 november 2025
Exceptional service
Very good communication. Delivery was good , plants came undamaged and healthy 👍. Would order again from this place.
12 oktober 2025
Boom - done and dusted 👍
I ordered, paid via bank transfer, then next minute it’s in my letterbox, as I wasn’t home at the time of delivery.
So quick and easy, plus I got a little something extra from the team with my order too.
Thanks for being amazing 🤩
15 oktober 2025
This is a great company.
Good products, always fresh. Excellent in customer service and very fast shipping. I received no incentive to write the review. I am a repeat buyer.
30 september 2025
Easy to purchase and quick to arrive
5 oktober 2025
Amazing Range
A fantastic range of products!
Fulfilment and delivery were exceptional!
Will shop again!
22 september 2025
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