Mimi Beds Omdömen 208

TrustScore 3.5 av 5

3,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I am extremely happy with my Mimi bed frame! The quality is excellent, and it feels very sturdy and well-made. The assembly process was straightforward, with clear instructions and all the necessa... Se mer

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Betygsatt 4 av 5 stjärnor

Mimibeds came through in the end and made up for the initial issues. The product itself is good quality, but their customer service department is quite slow in responding. Package did arrive on time o... Se mer

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Betygsatt 1 av 5 stjärnor

Ordered my bed with a mid May delivery date. No communication to say it was delayed. Reached out and was told end of May. Again nothing. Next was promised early June. Nothing. Next email said shipment... Se mer

Betygsatt 5 av 5 stjärnor

We absolutely love our Mimi beds, Aty shelf and the sensory table and chair set! Creating a room that feels safe, cozy, and encourages independence was really important to me, and our Mimi Bed has bee... Se mer

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Företagsinformation

  1. Sovrumsmöbler

Skrivet av företaget

Proudly Canadian, Mimi Beds is a dedicated family owned business specializing in the creation of Montessori beds for kids. Our mission is to provide children with a safe, comfortable, and inspiring sleep environment that promotes their independence and growth. With meticulous craftsmanship and a commitment to quality, Mimi Beds offers beds that combine functionality, aesthetics, and the principles of Montessori education. We strive to make bedtime a joyful experience for both children and parents, fostering a sense of wonder and exploration in the world of dreams.


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

208 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 87 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Betygsatt 1 av 5 stjärnor

Ordered my bed with a mid May delivery…

Ordered my bed with a mid May delivery date. No communication to say it was delayed. Reached out and was told end of May. Again nothing. Next was promised early June. Nothing. Next email said shipment was being prepared and would be shipped. Waited another week. Nothing. I finally bought a bed and mattress elsewhere and have asked for a refund.

25 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely addition to our sleep routine

We couldn't be happier with our experience with Mimi Beds. From the moment we discovered their Montessori-inspired furniture, it was clear that they genuinely care about creating beautiful, functional, and child-friendly spaces. Their beds are thoughtfully designed to encourage independence while maintaining a safe and cozy environment for little ones. The craftsmanship and attention to detail are impressive, with designs that blend seamlessly into modern family homes. The products are not only practical but also aesthetically pleasing, making them a wonderful addition to any child's room.

21 april 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your wonderful review—we truly appreciate you taking the time to share your experience.

We’re delighted to hear that your Mimi Beds has become such a lovely addition to your family’s sleep routine. It means a lot to know that our Montessori-inspired designs are helping create a space that supports independence while still feeling safe, cozy, and comforting for your little one.

We’re also very grateful for your kind words about the craftsmanship and design. Our team puts a lot of care into creating furniture that is both practical and aesthetically pleasing, so it’s incredibly rewarding to hear that it fits seamlessly into your home.

Thank you again for your support and for choosing Mimi Beds—we’re so happy to be part of your child’s space.

Betygsatt 4 av 5 stjärnor

Product was easy to assemble and seems…

Product was easy to assemble and seems to be good quality. Wait times are extremely long. Took us 4 months to receive the order, so have patience!

28 maj 2026
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for your feedback—we really appreciate you taking the time to share your experience.

We’re glad to hear that you found the product easy to assemble and that you’re happy with the quality.

Regarding the delivery time, this item was part of our pre-order collection. All pre-order items include an estimated shipping date provided on our website. Please note that this timeline is a projection and may vary as production progresses. While we always strive to meet the expected dates, delays can sometimes occur due to factors outside of our control, including manufacturing, shipping, and customs processes.

We completely understand that the wait time can be frustrating, and we appreciate your patience throughout the process.

Thank you again for your feedback and support—it means a lot to us.

Betygsatt 5 av 5 stjärnor

Mimi Bed house

I am extremely happy with my Mimi bed frame! The quality is excellent, and it feels very sturdy and well-made. The assembly process was straightforward, with clear instructions and all the necessary hardware included.

The design is modern, elegant, and fits perfectly with my bedroom décor. One of the things I appreciate most is that the frame is very stable and doesn't squeak or wobble, even after regular use. It also provides great support for the mattress, making for a comfortable night's sleep.

Overall, this bed frame offers fantastic value for the price. I would highly recommend it to anyone looking for a stylish, durable, and easy-to-assemble bed frame.

20 april 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for sharing your experience with our Mimi bed house.

We’re truly happy to hear that you’re pleased with the quality, sturdiness, and overall design. It’s especially great to know that the assembly process was straightforward and that the instructions and hardware made everything easy to put together.

We also appreciate your feedback on the stability and comfort of the frame—knowing it remains solid, quiet, and supportive during everyday use is exactly what we aim for. It’s wonderful to hear that it fits so well with your space and has contributed to a comfortable night’s sleep.

Thank you again for your kind recommendation and support. We really value your feedback and are grateful to have you as part of our customer community.

Betygsatt 5 av 5 stjärnor

I have personally got 2 items from…

I have personally got 2 items from them. One is their arts and craft table & chair and Ary house bed. The items are great quality. They have been in use for 2 years now and still stand strong. My toddler is always jumping on the table. I definitely recommend their products. The shipping was fast. I received the item earlier than expected delivery date.

7 april 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for taking the time to share your experience and for your kind feedback.

We’re really happy to hear that both the arts and craft table & chair and the house bed have held up so well over the past two years—especially with an energetic toddler putting them to the test! It means a lot to know the quality and durability have met your expectations and that the items are still going strong.

We also appreciate your note about the shipping experience and early delivery. Feedback like yours is very encouraging for our team and helps other families feel more confident when choosing our products.

Thank you again for your support and recommendation—it truly means a lot to us.

Betygsatt 1 av 5 stjärnor

If I could give this company zero stars…

If I could give this company zero stars I would. The entire experience from start to finish has been horrendous.

I ordered a dream raft bed for my son on March 22 with the expectation that it would be shipped within the 48 hour window noted on their website. We were hoping to slowly transition my son into this bed before the arrival of our new baby.

It’s now June 12 and we STILL have not received the bed and only JUST received notification that the bed has been “shipped” via canpar, however, when I go to the canpar website to track it says they are still “waiting on details”. When I called canpar to confirm they had received the shipment from the seller they told me they have not received anything from them and are still waiting on Mimi beds to hand over the order. When I reached out to Mimi beds to ask what was going on I received no response.

Absolutely unbelievable - in the economy we live in, buying and supporting local businesses should be something that’s made easy to do. The entire experience with this company has been an absolute nightmare. I would not recommend them to ANYONE.

12 juni 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for taking the time to share your experience, and we sincerely apologize for the frustration and disappointment this situation has caused.

Upon checking your order, we can confirm that it was part of our pre-order collection. The estimated shipping timeline provided on our website applies to all pre-order items.

Please note that pre-order shipping dates are estimated projections and may vary as production and logistics progress. While we always aim to meet the expected timelines, delays can occasionally occur due to factors outside of our control, including manufacturing, shipping, and customs processing.

We sincerely apologize for the unforeseen delay and understand how upsetting this situation must be, especially given the timing and your family circumstances.

Regarding the tracking concern you mentioned, we understand how confusing it can be to receive a shipping notification while the carrier has not yet updated their system to reflect receipt of the parcel. We can confirm that this matter is currently being addressed via email by our support team, and we will continue to provide updates directly through that channel.

We take your concerns seriously and appreciate the opportunity to work toward a resolution. Please continue to communicate with our support team and provide your order details if needed so we can ensure your case is prioritized and properly investigated.

Thank you again for your feedback. While we regret that your experience has been frustrating, we remain committed to resolving this matter and improving our service moving forward.

Betygsatt 5 av 5 stjärnor

We absolutely love our Mimi beds

We absolutely love our Mimi beds, Aty shelf and the sensory table and chair set! Creating a room that feels safe, cozy, and encourages independence was really important to me, and our Mimi Bed has been such a big part of that. Next we plan to get the sofa set!

10 juni 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your wonderful feedback!

We are thrilled to hear that you love your Mimi Beds Ary Shelf, and Sensory Table and Chair Set. It means a lot to us to know that our products are helping you create a safe, cozy, and independence-focused space for your little one.

Hearing how these pieces have become a meaningful part of your child's room is exactly why we do what we do. We truly appreciate your support and are excited to hear that the sofa set may be next on your list!

Thank you for being part of the Mimi Beds family. We look forward to helping you create even more special spaces in the future

Betygsatt 4 av 5 stjärnor

Good product, slow customer service

Mimibeds came through in the end and made up for the initial issues. The product itself is good quality, but their customer service department is quite slow in responding. Package did arrive on time originally. Definitely thought they were just going to leave me hanging on this one but they made up for the initial error.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for your feedback, and we sincerely apologize for the frustration and inconvenience this experience has caused.

We are sorry that you received the wrong item and that the return pickup process did not go as expected. Upon reviewing your case, we can confirm that we offered a replacement while the return was being processed; however, we understand that your preference was to receive a refund instead.

A pickup was scheduled for the incorrect item, and we regret that it was not completed as planned. While we have been working with the courier to resolve this issue, we understand that the delays have been frustrating. Please know that this matter has been escalated internally with both the courier and our customer service team.

Our support team is also continuing to communicate with you directly via email to ensure this issue is resolved as quickly as possible. We appreciate your patience and the opportunity to make this right.

Betygsatt 1 av 5 stjärnor

Jamais recu le lit commander en…

Jamais recu le lit commander en janvier. Pire compagnie et ils ne repondent a aucun courriel. Je vais les poursuivre

9 januari 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Merci d'avoir pris le temps de partager votre expérience. Nous vous présentons nos sincères excuses pour la frustration et la déception causées par le retard de votre commande.

D'après les informations dont nous disposons, votre commande pourrait concerner un article en précommande. Tous les produits en précommande affichent une date d'expédition estimée au moment de l'achat. Bien que nous fassions tout notre possible pour respecter ces délais, ceux-ci peuvent être modifiés en raison de facteurs indépendants de notre volonté, notamment les retards de fabrication, les perturbations du transport international ou les procédures douanières.

Nous sommes également désolés d'apprendre que votre expérience avec notre service à la clientèle n'a pas été à la hauteur de vos attentes. Notre équipe répond habituellement aux courriels dans un délai de 24 heures ouvrables. Si vous n'avez reçu aucune réponse, nous aimerions avoir l'occasion d'examiner la situation plus en détail. Pourriez-vous nous confirmer si vos courriels ont bien été envoyés à l'adresse info@mimibeds.com ?

Nous serions reconnaissants d'avoir l'occasion de vérifier votre dossier et de résoudre toute préoccupation en suspens. N'hésitez pas à nous contacter directement en nous fournissant les détails de votre commande, et notre équipe se fera un plaisir de vous aider.

Betygsatt 4 av 5 stjärnor

Beau produit

Super qualité et beau produit. Facile d'assemblage. Par contre, certaines pièces étaient endommagées.

25 maj 2026
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Svar från Mimi Beds

Merci d’avoir pris le temps de partager votre avis. Nous sommes ravis d’apprendre que vous êtes satisfait(e) de la qualité du produit, de son apparence et de sa facilité d’assemblage.

Nous sommes désolés d’apprendre que certaines pièces sont arrivées endommagées. Ce n’est certainement pas l’expérience que nous souhaitons offrir à nos clients. Nous vous contacterons prochainement au sujet des pièces endommagées afin de résoudre ce problème et de trouver une solution satisfaisante.

Merci encore pour votre retour et d’avoir choisi notre produit.

Betygsatt 4 av 5 stjärnor

Baby Friendly Bed

There was delays on my order. But all in all when I received the product, We were in awe of how great it is and it is really Baby to Toddler Friendly Bed.

29 maj 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your thoughtful review!

We truly appreciate your patience throughout the delay and are sorry that your order took longer to arrive than expected. That said, we're delighted to hear that the wait was worthwhile and that you were impressed with the bed once it arrived.

Knowing that you found it to be both beautiful and perfectly suited for your little one—from baby to toddler—means so much to us. We design our beds with safety, comfort, and long-term use in mind, and it's wonderful to hear that reflected in your experience.

Thank you for choosing Mimi Beds and for trusting us to be a part of your child's journey. We hope your family enjoys many happy memories with your bed for years to come!

Betygsatt 5 av 5 stjärnor

Such a lovely and functional bed for my…

Such a lovely and functional bed for my daughter! It feels like her own little world where she can play, relax, and sleep comfortably.

We're very happy with the quality and design. 🤍

15 maj 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for your lovely review!

We're so happy to hear that your daughter is enjoying her bed and that it has become a special little space she can truly call her own. Knowing that it provides a comfortable place for her to play, unwind, and sleep is exactly what we hope for.

It's also wonderful to hear that you're pleased with the quality and design. We put great care into creating products that are both beautiful and practical for growing families.

Thank you for choosing Mimi Beds and for taking the time to share your experience. Your support means so much to us!

Betygsatt 5 av 5 stjärnor

Great products we have the house bed

Great products we have the house bed, the book shelf, the sensory table and the sofa play set and it’s been amazing! It helped us sleep train of daughter and keep her room entertaining and fun! High quality and always exceeded expectations we love Mimi beds

2 december 2025
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your amazing review!

We're delighted to hear that you're enjoying your House Bed, Bookshelf, Sensory Table, and Sofa Play Set. It's especially rewarding to know that the House Bed helped with your daughter's sleep training and that our products have helped create a fun, engaging space for her to grow and play.

Our team works hard to design products that are both beautiful and functional, so hearing that they've exceeded your expectations truly means a lot to us.

Thank you for your continued support and for trusting Mimi Beds with your family's needs. We're grateful to be a small part of your daughter's childhood and look forward to serving your family again in the future.

Betygsatt 5 av 5 stjärnor

A Brand We Truly Love

We’ve had a wonderful experience with Mimi Beds. The quality of their products has been amazing, and they’ve become a big part of our home. My kids absolutely love their beds, and I love how functional, sturdy, and beautiful they are. Beyond the products themselves, the team has always been kind, responsive, and easy to work with. It’s been a pleasure sharing Mimi Beds with my community, and I wouldn’t hesitate to recommend them to other families looking for quality children’s furniture.

2 juni 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your kind words and continued support!

It truly means a lot to hear that Mimi Beds has become such a special part of your home. We're delighted to know that your children love their beds and that you've found them to be functional, sturdy, and beautiful.

We're also grateful for your recognition of our team. Providing quality products and a positive customer experience is always our goal, so it's wonderful to hear that our efforts have made a difference.

Thank you for sharing Mimi Beds with your community and for recommending us to other families. Your trust and support mean the world to us, and we're honored to be part of creating happy spaces for your little ones.

Betygsatt 1 av 5 stjärnor

Bed came with damaged parts

Bed came with damaged parts. I sent an email to customer care and no one responded.

29 april 2026
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for your feedback, and we’re sorry to hear that your bed arrived with damaged parts. We understand how disappointing this must have been.

After carefully reviewing our system, we were unable to locate any email received from you regarding this concern. For reference, our customer support email is info@mimibeds.com.

No worries — our team has now reached out to you directly via email so we can properly assist you and work toward resolving this issue as quickly as possible.

Betygsatt 5 av 5 stjärnor

Great Bed & Excellent Customer Service

We had a great experience with Mimi Beds. We purchased the Dream Raft Floor Bed (B2) Mattress Combo, which included a bamboo pillow and a bonus 12-piece set of educational posters.

The bed arrived in a timely manner and was very easy to assemble. Our son, who is almost 3 years old, is absolutely loving his new bed.

When we unpacked our order, we noticed the educational posters were missing, so we contacted Mimi Beds customer service. They responded promptly, were very pleasant to deal with, and quickly resent the poster set to us without any hassle.

Overall, we are very happy with both the product and the customer service, and we would definitely recommend Mimi Beds.

28 mars 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your wonderful review and for sharing your experience with Mimi Beds.

We’re really happy to hear that the Dream Raft Floor Bed (B2) Mattress Combo was easy to assemble and that your son is enjoying his new bed — that’s exactly what we love to hear.

We also appreciate you highlighting the missing educational posters. We’re glad our customer service team was able to resolve this quickly and resend the set without any hassle.

Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else, we’re always here to help.

Betygsatt 1 av 5 stjärnor

High ticket item purchased, but never received

I ordered a $500+ bed that was supposed to arrive in March. When it went way past the arrival date, I finally reached out as no alerts had been given to me that it was delayed. They said that the new arrival date was expected in May. I then reached out again after the new arrival date they had given me had passed and they told me that now we’re looking at the end of June.

They give no notices, take your money and don’t deliver the goods…

I just read the response and to be clear this was not a pre-order item. That is not an accurate or truthful statement. Thank you.

18 maj 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

We sincerely apologize for the frustration and inconvenience caused by the delay in receiving your order.

We would like to highlight that your purchase was placed as a pre-order item, which means the item is produced and fulfilled according to an estimated timeline provided at the time of purchase. While we always aim to meet these estimated dates, pre-orders can occasionally be subject to delays due to factors outside of our control, including manufacturing, international shipping, and customs processing.

We completely understand your disappointment with the extended timeline and regret that your experience did not meet your expectations.

Our team has reached out to you via email to further assist and ensure this matter is properly resolved.

Betygsatt 1 av 5 stjärnor

OVER 2 MONTHS STILL HASN'T SHIPPED

Waited a month with no shipping so we reached out. Was told it would take another month. So after a 2nd month we reached out and was told it would take another month. Order was cancelled, I just hope they actually refund us now. Also the reviews on their website are a scam...The delay had nothing to do with customs or international shipping. They sat on the order for several months, never reached out and strung us along for months when we reached out.

17 maj 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you for taking the time to share your feedback.

Our store offers both ready-to-ship items and pre-order items. Your order was placed as a pre-order item, which included an estimated shipping timeline at the time of purchase. While we always strive to meet these estimates, delays can occasionally occur due to factors outside of our control, including manufacturing, international shipping, and customs processing.

We understand your disappointment with the extended timeline and regret that your experience did not meet your expectations.

Regarding your cancellation request, our team will continue assisting you via email to ensure your refund is properly processed.

Again, we sincerely apologize for the inconvenience and appreciate your patience and understanding.

Betygsatt 5 av 5 stjärnor

Got a floor bed and mattress for my…

Got a floor bed and mattress for my toddler, have been using them for approximately 3 months and very satisfied so far!

18 februari 2026
Omdöme utan inbjudan
Logotyp för Mimi Beds

Svar från Mimi Beds

Thank you so much for your wonderful feedback! We’re so happy to hear that you and your toddler have been enjoying the floor bed and mattress for the past few months.

It means a lot to us to know that you’re satisfied with your purchase, and we truly appreciate you taking the time to share your experience. Wishing your little one many more cozy and restful nights ahead!

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